How to fix error 9? I did all the steps that appel gave me to do.

You've worked through all the troubleshooting steps in these support articles?
http://support.apple.com/kb/TS1286
http://support.apple.com/kb/TS3125

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I have two apple accounts, but can only access one. I did all the steps to recover the older account's password but nothing worked. I need to access the older account to update apps. Also would there be a way to just combine both accounts?

I have two apple accounts, but can only access one. I did all the steps to recover the older account's password but nothing worked. I need to access the older account to update apps. Also would there be a way to just combine both accounts?

Were you able to reset the account's password ? If not then how did you try to get it reset e.g. http://iforgot.apple.com (which would have sent it to the rescue email address if you have one on that account) ? You can also try contacting iTunes Support in your country to get it reset : http://support.apple.com/kb/HT5699
And no, accounts can't be merged nor content transferred between accounts.

HT1390 I did all the steps in this article but I get the msg: "Movie Title" was not copied to the iPad because it cannot be played on this iPad. The moive never moves over. What gives?

I did all the steps in this article but I get the msg: "Movie Title" was not copied to the iPad because it cannot be played on this iPad. The moive never moves over.

Did you download Tron in HD? If so, try syncing the SD version that came with it

HT5312 I did all the steps, but my problem is that they are asking me some questions that I did not select when I created my Apple ID, so I clicked where it said reset security questions info... and then when I went to my email, they didn't sended me anyt

I did all the steps, but my problem is that they are asking me some questions that I did not selected when I created my Apple ID, so I clicked where it said reset security quiestion info...... And then when I went and cheked my email, they did not send anything to me!
This problem started 1 month ago!
Ivana1728

The email response is automated, and almost certainly is detected as "junk" or "spam". So, try again and check your spam folders for their reply.

Did all the updates that Apple requested in my 64 GB IPOD and the battery continues discharging very quickly. When this problem will be solved, because before these updates were downloading not the battery so quickly. Did we revive the Steve Jobs to resol

Did all the updates that Apple requested in my 64 GB IPOD and the battery continues discharging very quickly. When this problem will be solved, because before these updates were downloading not the battery so quickly. Did we revive the Steve Jobs to resolve the problem, because each update only worsens the operation. I look forward to a quick, effective and definitive solution. Thank You. Ester

Did all the updates that Apple requested in my 64 GB IPOD and the battery continues discharging very quickly. When this problem will be solved, because before these updates were downloading not the battery so quickly. Did we revive the Steve Jobs to resolve the problem, because each update only worsens the operation. I look forward to a quick, effective and definitive solution. Thank You. Ester

HT201407 i did all the steps to resolving the problem that my wi-fi does not turn on but it didnt work

i did all the steps to resolving the problem that my wi-fi does not turn on but it didnt work

Hello there, Ahmedalheety.
If you are unable to connect to WiFi with your phone, you will find pretty extensive steps at the following Knowledg Base article to resolve that issue:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

My visual voice mail is not working..i have done all the steps that I have seen on here to do. When I call the voice mail it says that there is not a box set up and I need to contact my system administrator.

My visual voice mail is not working..i have done all the steps that I have seen on here to do. When I call the voice mail it says that there is not a box set up and I need to contact my system administrator.

I have had voice mail set up on my phone for 10 years. When I did the last iOS update before 7 I guess it wiped out my voice mail. Can I not set it up myself? I haven't changed my message in years.

My first generation iPad no longer recognized in iTunes, neither via usb nor wi-fi. Did all the steps recommended in Apple iPad support. Now what?

My first generation iPad is no longer recognized in iTunes. It just doesn't show up neither via USB nor via wi-fi.
I've checked the usb connection and cable and its OK.
I checked that iTunes is up to date on my Mac.
I reinstalled iTunes on my Mac.
I restarted my Mac,
I've restarted my iPad.
The iPad has IOS 4.3.1 (8G4) installed. And without the iPad being recognized in iTunes I can not update the IOS nor apps, nor remove unneeded photos. The iPad is completely filled up, no memory left to allow even updates via cellular or via wi-fi.
Trying to gain access to update the IOS and to update APPS and to remove the pics I already have backed up and do not need on this iPad locally.
PS: I even tried to connect the iPad to a different Mac and it was not seen in that iTunes either.
So, what can I do now?
Any suggestions besides using it as a paper weight?
Thanks

Hello there, Blueye3355.
The following iPad Troubleshooting Assistant has some good steps to run through, to make sure you've covered all your bases:
Apple - Support - iPad - iTunes Assistant
http://www.apple.com/support/ipad/assistant/itunes/
If following all the steps listed there are additional options on the last step you might want to try or review the "if the issue persists" steps mentioned in the second part of:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Windows Update Error Code 80072F8F! I Did All The Steps And Will Not Fix Please HELP?

No one seems they can not help me fix this error code I did many things and not one person has really
helped me, I have a question at another forum but all they do is just ask me questions tell me steps to fix this but nothing worked at all, This happened on 8/30/2014 and ever since no one can help me fix this at all....I have no money to pay for the fix...I
am on very very low limited disability income, No credit cards nothing. I need help now I paid a lot of money for my Windows 7 Ultimate and now since 8/30/2014 I got that error code no one has helped me....PLEASE help me please....And I am not sure where to
go for help here thank you. I have done many things but nothing is fixing this issue. please help...And yes I did the clock and clock keeps perfect time, doing that clock did not fix this error code at all...

Hi Angelsims,
First I also want to get more information from you to help us to troubleshhot:
1.Did this error occur on a single update or multiple updates? please also post the update name in issue.
2.Please also post the steps you have followed to fix this issue.
In addition, please try to use the general steps to troubleshoot the windows update issue, and refer to the steps below:
The following outlines how to stop services pertaining to Windows Update, rename system folders, register related DLL files, and then restart the previously mentioned services. This troubleshooting generally applies to all Windows Update related issues.
Stopping services pertaining to Windows Update
1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
2.     If you receive a notification from User Account Control simply click Continue.
3.     At the command prompt, type the following, commands and then press ENTER after each command.
        net stop wuauserv
        net stop bits
net stop cryptsvc
Please do not close the Command Prompt window.
Renaming folders pertaining to Windows Update
1.     At the command prompt, type the following commands, and then press Enter after each command:
2.     ren %systemroot%\System32\Catroot2 Catroot2.old
3.     ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
4.     Please do not close the Command Prompt window.
Registering DLL’s pertaining to Windows Update
1.     Please copy and paste the following text into a new Notepad document, and save the file as WindowsUpdate.BAT
2.     If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its     icon.
   -or-
3.     You can manually type each command at the command prompt:
         regsvr32 c:\windows\system32\vbscript.dll /s
         regsvr32 c:\windows\system32\mshtml.dll /s
         regsvr32 c:\windows\system32\msjava.dll /s
         regsvr32 c:\windows\system32\jscript.dll /s
         regsvr32 c:\windows\system32\msxml.dll /s
         regsvr32 c:\windows\system32\actxprxy.dll /s
         regsvr32 c:\windows\system32\shdocvw.dll /s
         regsvr32 wuapi.dll /s
         regsvr32 wuaueng1.dll /s
         regsvr32 wuaueng.dll /s
        regsvr32 wucltui.dll /s
         regsvr32 wups2.dll /s
         regsvr32 wups.dll /s
         regsvr32 wuweb.dll /s
         regsvr32 Softpub.dll /s
        regsvr32 Mssip32.dll /s
         regsvr32 Initpki.dll /s
         regsvr32 softpub.dll /s
         regsvr32 wintrust.dll /s
         regsvr32 initpki.dll /s
        regsvr32 dssenh.dll /s
        regsvr32 rsaenh.dll /s
         regsvr32 gpkcsp.dll /s
         regsvr32 sccbase.dll /s
         regsvr32 slbcsp.dll /s
         regsvr32 cryptdlg.dll /s
         regsvr32 Urlmon.dll /s
         regsvr32 Shdocvw.dll /s
         regsvr32 Msjava.dll /s
         regsvr32 Actxprxy.dll /s
         regsvr32 Oleaut32.dll /s
        regsvr32 Mshtml.dll /s
         regsvr32 msxml.dll /s
         regsvr32 msxml2.dll /s
         regsvr32 msxml3.dll /s
         regsvr32 Browseui.dll /s
         regsvr32 shell32.dll /s
         regsvr32 wuapi.dll /s
         regsvr32 wuaueng.dll /s
         regsvr32 wuaueng1.dll /s
         regsvr32 wucltui.dll /s
         regsvr32 wups.dll /s
         regsvr32 wuweb.dll /s
         regsvr32 jscript.dll /s
         regsvr32 atl.dll /s
         regsvr32 Mssip32.dll /s
Restarting services pertaining to Windows Update
1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
2.     If you receive a notification from User Account Control simply click Continue.
3.     At the command prompt, type the following, commands and then
press ENTER after each command.
        net start wuauserv
        net start bits
        net start cryptsvc
   exit
Please try the steps above, if the step failed, please post the error or failure information.
If there is anything else regarding this issue, please feel free to post back.
Best Regards,
Anna Wang

Error getting license. License server communication problem E_AUTH_BAD_DEVICE_KEY_OR_PKCS12. Does anyone know how to fix this? I have contacted the company that I purchased the download from, and they say it is an Adobe Digital Editions problem.

The complete error message reads:
Error getting license. License server communication problem E_AUTH_BAD_DEVICE_KEY_OR_PKCS12
I have contacted the company that I got the downloadable file from, and they say it is an Adobe problem.
Does anyone know how to fix this? Or how to contact Adobe?
Thanks so much!!

do you have a compatible os for the ade version you're trying to use?
ie, what os/what ade version?

HT201263 I purchased an 1gen 16GB Ipod from a seller. The ipod only shows the connect to itunes logo when connected to computer. The display shows without the word itunes. I got error codes 1603 and 1604 and have followed all the steps that were shown on

I purchased a 16gb ipod touch 1 gen and it wont restore or show the battery chaging icon. It shows the symbol of usb cable and what appears to be an itunes symbol without the itunes words being displayed. Upon trying to restore I have gotten error codes 1603 & 1604. I referred to the apple website for assistance and followed the steps to the letter with no results. So what else should I try or could I try because I have has no such luch thus far? I have held the home button and power button I tried to enter DFU mode but unsuccessful due to the screen boots with apple logo then immediately goes to the itunes screen and no further only when connected. Will not power on without usb connection have charged battery to see if it was the issue and no battery bar locator displays with or without being connected to PC.

So you did all this:
Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
http://support.apple.com/kb/TS3694#error1603
Did you try the last paragraph too?

TS3694 While restoring my ipod, my computer shut due to power problem and the restoration process was interrupted in between, now on my ipod i see itunes icon. When i connect to itunes and try to restore again it gives me error 3194 and tried all the step

I cannot restore my ipod due to intrupted restoration due to power out during restoration.

3194
See the actions for that error here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore
If necessary
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

How do I open with one click all the windows that I have been minimized? When I right click on the lower bar Firefox icon, I only see the option to close all windows.

It is used to be that I could right click on the Firefox icon on the toolbar at the bottom of the screen and I would then be given the option to open all windows. Now I only see the option to close all windows. The ability to open all windows is very useful. Have you eliminated this capability? It was a very helpful feature because I often have more than 15 windows minimized at one time. On a regular basis I like to open them all and keep only the ones that I still need. I know that it is possible to see the name of each window that is minimized by moving my cursor over the Firefox icon, but this does not provide enough information. So I have to open each window one at a time to look at it and then decide to close it or keep it - this is a frustrating, time-consuming process. Is there another way to open all the minimized windows at the same time, instead of one at a time?

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
* Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
* Click the "View..." button and inspect the certificate and check who is the issuer.
You can see more Details like intermediate certificates that are used in the Details pane.

TS4268 After I did all the steps mentioned I'm still can't activate iMessage

I'm still not be able to activate the iMassege in my iphone

Howdy syafiqahmad,
If your iMessage and FaceTime still hasn't activated by now, I would recommend you use this specific section of the following article as long as you verify you've done all the other troubleshooting from it for this issue:
If you get an error when trying to activate iMessage or FaceTime
If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
Contact Apple Support.
Thank you for using Apple Support Communities.
Take care,
Sterling

I did all the steps to restore my password when you have never synched to a computer before. I got to step 4 where my ipod told me to connect to itunes but itunes did not respond. what do I do now?

I am trying to restore my password. I followed the steps for doing so when you have never synched the ipod to your computer. I got so far as the 4th step when my ipod told me to connect to itunes. The last step is itunes is suppose alert me that it senses a device going through recovery mode. It never did that. I also just downloaded the latest itunes so what do I do now? Im only 10 and find this really confusing. But Im trying

Place the iPod in recovery mode and restore via iTunes on your computer. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

How to fix error 9? I did all the steps that appel gave me to do.

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