How to fix file could not be found

How to fix file could not be found

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  • This is a new notification coming up with iTunes, why and how do I fix it? The song "Penny Lane" could not be used because the original file could not be found. Would you like to locate it?

    This is a new notification coming up with iTunes, why and how do I fix it?
    The song “Penny Lane” could not be used because the original file could not be found. Would you like to locate it?
    Max

    Hey xxCreepyFiaxx,
    First, I would try the following suggested steps for when you don't see content in iTunes after updating:
    Quit iTunes.
    Download and install the latest version of iTunes.
    Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
    Mac OS X
    /Users/username/Music/iTunes/
    Microsoft Windows Windows XP and Windows 2000
    \Documents and Settings\username\My Documents\My Music\iTunes\
    Microsoft Windows Windows Vista and Windows 7
    \Users\username\Music\iTunes\
    Drag the iTunes Library file from the above location to the Desktop.
    Open the Previous iTunes Libraries folder in the iTunes folder.
    Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
    Drag this file to the iTunes folder (the enclosing folder).
    Rename this file to iTunes Library.
    Open iTunes.
    You should now see your missing content in iTunes.
    via: No content shows up in iTunes after updating
    http://support.apple.com/kb/TS1967
    If that doesn't resolve the issue, then I'd go through the steps in here:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Have a good one,
    Delgadoh

  • My iPod cannot be synced because the required file could not be found.  How do I fix this problem?

    Peace.  My name is Free.  Thanks in advance for any help u can offer.  My iPod cannot be synced because the required file could not be found.  How do I fix this problem?

    Hi antiklady,
    I see that you may be having an issue with compatibility of iTunes when connecting your iOS device. This sort of issue can arise if you have two versions of iTunes installed on your computer, which I feel may be the case. Here is an article that can tell you how to identify the version of iTunes that you have open:
    iTunes: How to find which version you are using - Apple Support
    http://support.apple.com/en-us/HT201521
    If the version of iTunes that is opened is not the version you are required to use for the iOS device in question, try searching through your computer or applications folder to see if there may be two versions of iTunes installed on your computer. Then, uninstall the version that is incompatible using these steps:
    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
    http://support.apple.com/en-us/HT1923
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • "File could not be found" message on top of all images in Library:  How do I fix this?[was:Question]

    New to LR 5.2 Running OS X 10.8.5. Tried to save image in file folder. Now get this message at top of all images in Library: "File could not be found." How do I fix this?

    “Save” is not a term used with LR to create images.  What are you trying to do, exactly, in terms of LR menu options? 
    Are there questions marks on the thumbnails for the images that say File could not be found?
    Sometimes a screenshot can communicate things quicker than words.

  • HT1933 I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found.  I have used the gift card previously with no issue.  How do I fix

    I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found.  I have used the gift card previously with no issue.  How do I fix it?

    Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
    You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
    If they don't appear in that link then have you got them on, for example, an external drive ?

  • After downloading itunes on my new computer all of my songs have an exclamation point in front of them and it says the song could not be used because the original file could not be found. How do I fix this?

    After downloading itunes on my new computer all of my songs have an exclamation point in front of them and it says the song could not be used because the orginal file could not be found. How do I fix this?

    Hey waltee911,
    It sounds like you're seeing something similar to this picture:
    If that's the case, the following article has troubleshooting steps to solve the issue:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Welcome to Apple Support Communities!
    Sincerely,
    Delgadoh

  • The song _____could not be used because the orignial file could not be found. anybody know how to fix this in windows?

    The song____could not be used, because the original file could not be found. Anybody know how to fix this in windows os?

    I am getting this same message.  I recently bought a new Macbook Pro and the geeks transferred my files from my mini-mac.  Perhaps they did not transfer something critical?  I follow the "locate" option when it asks to find my files and I get a file folder that has a red circle with a white bar in the middle. 
    I have the same issues with my downloaded movies but my apps all seem to be fine.
    Even more confusing - it seems to allow random songs to play and download on my Macbook and other devices.  But most of my music - whether downloaded from iTunes or my CD collection comes up with that message about the original file. 
    Should I get new geeks to locate these files on my old mini-mac?

  • When i click on a song to plat or drag it to a playlist an exclaimation appears next to it . a message says , could not be used because the ori ginal file could not be found. does anyone know how to fix this problemn?

    When i click on a song to play or drag it to a playlist an exclaimation mark appears next to it. a message says , could not be used because the original file could not be found. does anyone know how to fix this problem?

    1. delete this songs from your liblary
    2. go File -> Add File to Liblary... (Ctrl+O) or File -> Add Folder to Liblary

  • When I try to play a song it says " The song "Take a Chance on Me" Could not be used because the original file could not be found" how do I fix this?

    When I try to play a song it says " The song "Take a Chance on Me" Could not be used because the original file could not be found" how do I fix this?

    1. delete this songs from your liblary
    2. go File -> Add File to Liblary... (Ctrl+O) or File -> Add Folder to Liblary

  • When ever I try to export to Perfect Effects 8 a DNG Photo this is the Error message "Unable to complete the export. One or more files could not be found" Any one know how to fix this?

    When ever I try to export to Perfect Effects 8 a DNG Photo this is the Error message "Unable to complete the export. One or more files could not be found" Any one know how to fix this?@

    Adobe web chat come up with a solution.
    Open the PP project.
    Export your sequence or project as a Final Cut Pro XML file.
    Set up a new PP project.
    Import the Final Cut Pro XML file.
    This will get you back up an running.
    Since getting back to editing this project I have found that some things will be lost or change in using XML:
    You will lose position key framing, black video clips, dissolve fx, audio levels, audio dynamic fx, the ability to open a multi camera clip and change the camera view.
    You will keep cut points, crop fx.
    Not perfect but only took a couple of hours to save 3 days work.

  • After installing iTunes 10.5 update i get the following message when trying to play any song in my Library "The song could not be used because the original file could not be found. Would you like to locate it?"  how do i fix this??

    I have an iPod Classic and work on Windows 7.
    i recently installed iTunes 10.5 update and since then i cannot play any of the songs in the Library - i get the following message
    "The song could not be used because the original file could not be found.  Would you like to locate it?"
    what happened to all my songs (almost 2000) How can i get them back into my music library?
    Please help - i do not want to spend another week downloading all my cd's onto my computer !!!!!

    Try my script FindTracks. Select a few of the missing files to start with then run the script. Choose No at the first prompt so that you can check how it works track by track, then confirm or edit the location of the media folder where your files are. Once you are happy with how it behaves let it process larger numbers of tracks automatically.
    tt2

  • Less destructive fix for the "original file could not be found" issue

    +(Note: this is mostly a copy of the post I just submitted in reply to http://discussions.apple.com/message.jspa?messageID=6785594#6785594)+
    Most solutions to the "The song xxx could not be used because the original file could not be found. Would you like to locate it?" issue involve deleting iTunes library files, deleting-then-re-importing everything from iTunes, and other destructive techniques. I found an easier fix for this, but it might be (a) specific to libraries on a network drive (NAS) or (b) specific to me. YMMV, but give it a try. This was on a Mac, so a Windows solution might exist with the same technique. Please post here and let me know if this works for you!
    After some investigating and trial-and-error, I discovered that if I viewed a list of songs in Finder, iTunes could find the files again. For example:
    *Double click on a song in iTunes and get the "original file could not be found..." error. Do not say 'Yes' to locating it.
    *Open Finder and locate that Folder of songs
    *Double-click on another song from that album. It should work.
    So, my fix: *run a command that lists/touches every file in your iTunes music folder.*
    For Macs:
    *Open Terminal
    *Run this: *ls -R /Path/To/Your/iTunes\ Music \Folder/* (note how you 'escape' spaces in the folder name with back-slashes).
    Windows:
    *Start - Run - cmd
    *Run this: dir /s \Path\To\Your\"iTunes Music Folder" (note that you escape spaces by quoting the dir name.)
    My NAS is named "VAULT" so my command was "ls -R /Volumes/VAULT/My\ Music/" You will see the files being listed at light speed -- ignore this. It will run for a while, depending on how many files you have, about 30 seconds for me. After executing this I could listen to any music file in iTunes!
    But, every time I lost my connection to my NAS, such as waking from sleep mode, I had to run it again. So I created an Automator application and a Apple Script to run it from within iTunes so I can run it any time I need to. If you don't want to do that, just run the command I specified. If you want to download my Automator app, or see instructions on how to create your own, check out my blog post: http://40withegg.com/2008/3/8/mac-attack-making-itunes-find-those-original-files -especially-on-a-nas
    With any luck, my post will be *completely unnecessary* soon because Apple will find a real solution to this.

    Jeffe hello,
    I have seen more problems created by the consolidate command than I have ever seen fix things... I'm not saying it does not work but what it does do and what it does not is very hard to work out for most and major problems are the result...
    to sort your problem do this...
    1. Open your iTunes folder in the Home Music folder and make a backup copy of the iTunes Library file and put on the desktop.
    2. Start iTunes and in the Library sort on the Heading 'Date added' ... you may need to install it... control/click on heading-bar and select from popup menu.
    3. When you have sorted scroll to half way and you will see the songs are split evenly... select the ones you want to remove with a shift/click and hit delete key... say no about move to trash for now.
    4. Check that everything is as you want it... if so carry on... if not come back and tell me what happened.
    5. Quit iTunes and put the iTunes Library file in the iTunes folder in a safe place like your Documents folder... drag the copy from desktop and put it in the iTunes folder.
    6. Check the name is correct on the 'copy' edit it to be iTunes Library.
    7. Start iTunes by double/clicking on the file and go through steps 2 & 3 again but this time when you delete say yes about move to trash... don't empty it yet 1st check that all is OK with your library.
    You can edit the good files that you are left with but the addition of '01' in the name will not have any adverse effect on them at all... editing with an Applescript is very easy.
    take care Jeffe and let's know how you get on or if you run into any unforeseen problems ... TP

  • Smart Previews issue. LR5 catalog saying "The file could not be found" for entire collection. How do I "sync" or "find" the smart previews?

    I created an LR5 catalog with 1:1 previews and smart previews. I then placed the catalog along with the previews and smart previews files into dropbox.
    Came home to work remotely, opened the catalog from dropbox and I can see the photos in library mode. But once I go to develop, LR is saying "The file could not be found"
    Smart Preview cache file is there right below the lrcat file.
    Anyone know how I can make the catalog find that smart previews cache?

    Thanks for the quick response.
    There are ? next to the folders but that's to be expected because that drive is not connected to my comp.
    And there are exclamation points next to each image.. but again.. drive is not connected. But I've used smart previews before and that was the fix to working without the original raw images available.
    However the smart previews don't seem to be working this time as I cannot edit the images.

  • How can I bulk delete songs from the playlist, if original file could not be found.

    I deleted the original files from the Library iTines. The songs are still in the playlist. How can I bulk delete songs from the playlist, if original file could not be found. Thank.

    Take a look at my FindTracks script. Download it and test it out on a few tracks first. Use the No option first time around to manually confirm each path that it wants to fix so you can see how it works. When you're happy it does what you want select a larger group of tracks to process automatically.
    tt2

  • Error message when trying to play music on computer states The song ... could not be used because the original file could not be found.  However, my library shows how many items and the GBs used.  How do I locate the files?

    When I try to play my iTunes music on my computer, an error message comes up and state "The song (title of song) could not be used because the original file could not be found.  Would you like to locate it?
    When I click on Locate It, I cannot find where the music file may be located.  Does anyone have any suggestions?
    This all occurred when I attempted to do a backup to an external hard drive.  Unbeknownest to me, the files did not copy over and do not appear on the external hard drive. 
    When I open my iTunes library, at the bottom of my music list it shows how many songs and the GBs, so it appears that the files are still there; however, cannot be located.
    Thank you.

    Hi angela dfromtx,
    When tracks in iTunes display a it means the file cannot be located; it may have been moved or deleted. You'll have to locate the file manually if it is still available. For more information refer to the following article:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Thanks,
    Matt M.

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