How to fix Firefox 31.0-1 crashing on the Audio-Api - for example on quizlet.

Question

Dear Firefox-Team,
since yesterday (after updates) Firefox crashes when it tries to play sound. I guess because of the Audio-Api? It crashes on Google-Mail and Quizlet.
For quizlet i found a site where they describe how their sound works: http://quizlet.com/help/how-does-audio-work-on-quizlet
When i open the audio-testfile firefox crashes instantly without an errormessage. Here you get the example soundfile: http://a.s.quizlet.com/en.mp3?v=5&b=SWYgeW91IGNhbiBoZWFyIHRoaXMsIGF1ZGlvIGlzIG5vdCBiZWluZyBibG9ja2VkLg&s=LAhrMA-0
Can i do anything on this? Its really hard for me to understand why it crashes.

Answer 1

Using another browser when you are having problems is okay.
Lets try this; Start the '''Computer''' in safe mode. Then Firefox.
If you get FF running, get the crash reports and post them here.
Cruise safe web sites for a while. After, reboot.
Starting The Computer In Safe Mode;
If running, turn your computer off.
Remove any disks and thumb drives that are in your hard drives or ports.
Now start your computer but also;
'''Windows; '''Press the <F8> key repeatedly.
'''Mac: '''Hold down the Shift key.
'''Linux; '''Using the command line, Linux/Unix computers can be booted
into various run levels that determine which resources are loaded.
For example, "runlevel 1" is typically the equivalent to Windows and
Mac safe modes.
* Source; '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Safe Mode; Free Online Encyclopedia]'''
When the '''Boot''' menu is displayed, release the key you were pressing.
You must now choose what mode to use. The most used are;
* Safe Mode; The computer runs with only a minimum set of programs.
* Safe Mode '''With '''Networking; Same as above, but with internet access.