How to fix invalid serial number on adobe product?

Purchased Creative Suite 6 Design Standard discs.  Reistered product, got serial number, inserted discs, rejected for invalid serial number.
Have double checked everything.
Called Customer Support - couldn't help.
Online chat, told me they were technical problems and to try again in 7 hours.
Try what in 7 hours? I can't register again.  It won't install, the number gets rejected as invalid.
Can Abode help me clear this up?

Hi there,
If the serial number is correct, please copy the files from the disk to your local computer and then run those files. It should fix the problem,
If still faces the problem then manually download the product from http://prodesigntools.com/adobe-cs6-direct-download-links.html and then try installation.
Also refer to this link if all of the above doesn't work http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
Ankit

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