How to fix iSight.

For the past few days iSight has been glitching out when I open programs like Photobooth and Facetime.
It typically flickers shades of blue, followed by green lines and then freezes.
I tried to reset the SMC but it didn't help at all.

Sounds like hardware trouble.  Contact Apple Support or an Apple Authorized Service Provider for service.

Similar Messages

  • External iSight no longer recognized, built-in iSight works - how to fix?

    I have a new MacBook Pro with Leopard and both the built-in iSight and my external iSight were recognized and I could switch between them. This past week or so my external iSight became no longer recognized even after unplugging and re-plugging in. When I plug it into the Firewire port, the green light goes on and it makes a whirring sound, but my computer does not recognize it in iChat, in PhotoBooth, nor in iMovie. I repaired permissions and it still doesn't get recognized in any applications. Is there a setting someplace that needs resetting? Or do I need to bring it into the Apple store for technical help?
    Richard

    Hello Richard
    I wonder how many others have this problem?
    A search or look through iSight Discussions will show you that a few of the many users of external iSight have reported problems using their Firewire iSights with MacBook Pro. I will leave it to you to try to determine whether that might be because few external iSight users have problems, few have MacBook Pros, or few use their external iSights with their MacBook Pros.
    I agree that the system should allow both to co-exist.
    Any other suggestions before I go to the Apple Genius folks?
    If you have already considered all the suggestions about cables, connections, Firewire ports, possible conflicts, and the relevant suggestions in Apple's How to Troubleshoot iSight without success, you can also try the following:
    • Backup your Home Folder, or at very least, your important files.
    • Repair permissions. (Click here if you need help.)
    • Then download and apply the Mac OS X 10.5.2 Combo Update.
    • Finish with another Permissions Repair, and then check your iSight again.
    Users have reported fixes to a variety of audio, video, connectivity, and software conflicts and unreliability issues after properly applying Combo Updates.
    Please let us know how it goes.
    EZ Jim
    PowerBook 1.67 GHz w/Mac OS X (10.4.11) G5 DP 1.8 w/Mac OS X (10.5.2)  External iSight.

  • I am trying to troubleshoot a slow iMac.  EtreCheck showed that  com.adobe.CS5ServiceManager.plist  failed.  Not sure if this is important or how to fix.  Any suggestions?

    I am trying to troubleshoot a slow iMac.  EtreCheck showed that  com.adobe.CS5ServiceManager.plist  failed.  Not sure if this is important or how to fix.  Any suggestions?

    BobHarris:  Thanks.  The EtreCheck output follows:
    Problem description:
    My iMac is very slow.
    EtreCheck version: 2.2 (132)
    Report generated 4/22/15 2:28 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (21.5-inch, Mid 2010) (Technical Specifications)
        iMac - model: iMac11,2
        1 3.06 GHz Intel Core i3 CPU: 2-core
        4 GB RAM
            BANK 0/DIMM0
                Empty  
            BANK 1/DIMM0
                Empty  
            BANK 0/DIMM1
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless: Unknown
    Video Information: ℹ️
        ATI Radeon HD 4670 - VRAM: 256 MB
            iMac 1920 x 1080
    System Software: ℹ️
        Mac OS X 10.7.5 (11G63) - Time since boot: 2:36:57
    Disk Information: ℹ️
        ST3500418AS disk0 : (500.11 GB)
            disk0s1 (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (372.93 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5680H 
    USB Information: ℹ️
        hp psc 1300 series
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        LaCie LaCie Hard Drive Quadra 1 TB
            disk1s1 (disk1s1) <not mounted> : 32 KB
            Partition 1 (disk1s3) /Volumes/Partition 1 : 333.27 GB (31.07 GB free)
            Partition 2 (disk1s5) /Volumes/Partition 2 : 333.27 GB (84.70 GB free)
            Partition 3 (disk1s7) /Volumes/Partition 3 : 333.27 GB (36.70 GB free)
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
    Startup Items: ℹ️
        HP IO: Path: /Library/StartupItems/HP IO
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [loaded]    com.coupons.coupond.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [not loaded]    com.adobe.SwitchBoard.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Microsoft AU Daemon    Application  (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
        HP IO Classic Proxy 2    Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/B/Runtime/HP IO Classic Proxy 2.app)
        HP IO Classic Proxy    Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP IO Classic Proxy.app)
        Director Docker    Application  (/Applications/Hewlett-Packard/HP Photo and Imaging Software/HP Photo and Imaging Director/Director Docker.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
        QuickTime Plugin: Version: 7.7.1
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             3%    fontd
             2%    WindowServer
             0%    coreservicesd
             0%    mds
             0%    blued
    Top Processes by Memory: ℹ️
        78 MB    mds
        41 MB    Finder
        33 MB    mdworker(3)
        29 MB    WindowServer
        29 MB    Dock
    Virtual Memory Information: ℹ️
        2.60 GB    Free RAM
        1.40 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        Apr 22, 2015, 11:38:18 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-04-22-113818_[redac ted].crash
        Apr 21, 2015, 02:37:28 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Premiere Pro CS5_2015-04-21-143728_[redacted].crash
        Apr 22, 2015, 11:51:45 AM    Self test - passed

  • MacBook Pro has slowed significantly...Ideas on how to fix?

    Problem description:
    My mac book has become very very slow, when I look in activity monitor i have close to 150 processes, trying to figure out how to fix things.
    EtreCheck version: 2.1.5 (108)
    Report generated December 25, 2014 at 6:02:49 PM EST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Verified)
        MacBook Pro - model: MacBookPro6,2
        1 2.53 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        Intel HD Graphics - VRAM: 288 MB
            Color LCD 1440 x 900
        NVIDIA GeForce GT 330M - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Uptime: 0:9:17
    Disk Information: ℹ️
        Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (77.70 GB free)
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-898 disk2 : (13.6 MB)
            disk2s1 (disk2s1) <not mounted> : 12 MB
            disk2s1s1 (disk2s1s1) <not mounted> : 32 KB
            Endocrine (disk2s1s2) /Volumes/Endocrine : 11 MB (0 B free)
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.3.9) [Support]
        [not loaded]    com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Support]
        [not loaded]    com.devguru.driver.PTUMWDrv (11.1.28) [Support]
        [not loaded]    com.lge.driver.LGEMobilSolutionFamily (1.5.4) [Support]
        [not loaded]    com.logmein.driver.LogMeInSoundDriver (1.0.0) [Support]
        [not loaded]    com.novatelwireless.kext.wwan (3.0.24) [Support]
        [not loaded]    com.pantech.driver.PTRayUSBFamily (1.2.8 - SDK 10.4) [Support]
        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.68) [Support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.68) [Support]
        [not loaded]    com.seagate.driver.PowSecDriverCore (5.0.1) [Support]
        [not loaded]    com.sierrawireless.driver.SierraDevSupport (2.0.2) [Support]
        [not loaded]    com.sierrawireless.driver.SierraFSCSupport (2.0.2) [Support]
        [not loaded]    com.sierrawireless.driver.SierraFSRSupport (2.0.2) [Support]
        [not loaded]    com.sierrawireless.driver.SierraHSRSupport (2.0.2) [Support]
        [not loaded]    com.smithmicro.driver.SMSIWirelessModem (3.2.7) [Support]
            /System/Library/Extensions/LGEMobileSolutionFamily.kext/Contents/PlugIns
        [not loaded]    com.lge.driver.LGELTEBus (1.5.4) [Support]
        [not loaded]    com.lge.driver.LGELTEMdmControl (1.5.4) [Support]
        [not loaded]    com.lge.driver.LGELTEMdmData (1.5.4) [Support]
        [not loaded]    com.lge.driver.LGELTENicControl (1.5.4) [Support]
        [not loaded]    com.lge.driver.LGELTENicData (1.5.4) [Support]
            /System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/PlugIns
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.24) [Support]
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.24) [Support]
        [not loaded]    com.novatelwireless.driver.3G (3.0.24) [Support]
        [not loaded]    com.novatelwireless.driver.3GData (3.0.24) [Support]
        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (3.0.24) [Support]
        [not loaded]    com.novatelwireless.driver.NWVBE (3.0.24) [Support]
            /System/Library/Extensions/PTRayUSBFamily.kext/Contents/PlugIns
        [not loaded]    com.pantech.driver.PantechBus (1.2.8 - SDK 10.4) [Support]
        [not loaded]    com.pantech.driver.PantechCDFree (1.2.8 - SDK 10.4) [Support]
        [not loaded]    com.pantech.driver.PantechCm (1.2.8 - SDK 10.4) [Support]
        [not loaded]    com.pantech.driver.PantechMdmControl (1.2.8 - SDK 10.4) [Support]
        [not loaded]    com.pantech.driver.PantechMdmData (1.2.8 - SDK 10.4) [Support]
        [not loaded]    com.pantech.driver.PantechSer (1.2.8 - SDK 10.4) [Support]
        [not loaded]    com.pantech.driver.QmiDriver (1.2.8 - SDK 10.4) [Support]
            /System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns
        [not loaded]    com.devguru.driver.PTUMWCDFree (11.1.28) [Support]
        [not loaded]    com.devguru.driver.PTUMWCSP (11.1.28) [Support]
        [not loaded]    com.devguru.driver.PTUMWDIAG (11.1.28) [Support]
        [not loaded]    com.devguru.driver.PTUMWMdmControl (11.1.28) [Support]
        [not loaded]    com.devguru.driver.PTUMWMdmData (11.1.28) [Support]
        [not loaded]    com.devguru.driver.PTUMWUSBMergeNub (11.1.28) [Support]
            /System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns
        [not loaded]    com.smithmicro.driver.SMSIWirelessCDC (3.2.7) [Support]
        [not loaded]    com.smithmicro.driver.SMSIWirelessSerial (3.2.7) [Support]
            /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) [Support]
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) [Support]
        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.0.1) [Support]
    Startup Items: ℹ️
        ProTec6: Path: /Library/StartupItems/ProTec6
        ProTec6b: Path: /Library/StartupItems/ProTec6b
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [loaded]    com.paragon.NTFS.auth.plist [Support]
    Launch Agents: ℹ️
        [loaded]    com.examsoft.softest.plist [Support]
        [loaded]    com.google.keystone.agent.plist [Support]
        [loaded]    com.oracle.java.Java-Updater.plist [Support]
        [running]    com.seagate.SeagateStorageGauge.plist [Support]
    Launch Daemons: ℹ️
        [running]    com.examsoft.softest.service.plist [Support]
        [running]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Support]
    User Launch Agents: ℹ️
        [loaded]    com.koingosw.MacCleanse4Helper.Reminder.plist [Support]
        [loaded]    com.koingosw.MacCleanse4Helper.TrashWatcher.plist [Support]
        [running]    com.zeobit.MacKeeper.Helper.plist [Support]
    User Login Items: ℹ️
        Launch Nikon Message Center 2    UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
        DirectorShockwave: Version: 12.0.0r112 - SDK 10.6 [Support]
        o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
        LogMeInSafari64: Version: 1.0.660 [Support]
        Google Earth Web Plug-in: Version: 6.2 [Support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.4.2.4 [Support]
        AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
        FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
        LogMeIn: Version: 1.0.660 [Support]
        Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
        iPhotoPhotocast: Version: 7.0
        googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
        LogMeInSafari32: Version: 1.0.660 [Support]
        AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Support]
        JavaAppletPlugin: Version: Java 7 Update 51 Check version
    3rd Party Preference Panes: ℹ️
        Flash Player  [Support]
        Flip4Mac WMV  [Support]
        Java  [Support]
        Paragon NTFS for Mac ® OS X  [Support]
        Tuxera NTFS  [Support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 498.88 GB Disk used: 421.18 GB
        Destinations:
            Untitled [Local]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 421.18 GB X 3)
    Top Processes by CPU: ℹ️
             4%    firefox
             4%    WindowServer
             1%    mds
             0%    ocspd
             0%    fontd
    Top Processes by Memory: ℹ️
        326 MB    firefox
        172 MB    mds_stores
        146 MB    Finder
        112 MB    WindowServer
        77 MB    MacKeeper Helper
    Virtual Memory Information: ℹ️
        3.16 GB    Free RAM
        3.68 GB    Active RAM
        612 MB    Inactive RAM
        1.14 GB    Wired RAM
        1.24 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Dec 25, 2014, 05:54:10 PM    Self test - passed

    Hello garycamp88,
    Thanks for using Apple Support Communities.
    To troubleshoot this issue where your Mac is running slowly, please see the information in the article linked to below.
    OS X Yosemite: If your Mac runs slowly
    Take care,
    Alex H.

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    Message was edited by: EZ Jim
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    bump
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