How to fix iTunes error -1

So I was upgrading to ios 6.1 on iPhone 4s the upgrade crashed told me to connect to iTunes. iTunes said to restore at the end of restore the restore stops and iTunes gives me the -1 error. Any way to fix this error

Yes, sounds like hardware trouble. I had the same problem trying to restore a dead iPad. I reviewed the error log after the multiple failed restores and it proved that the baseband chip was not communicating at all. Here is the video on youtube. Note the log output at the end.
youtube.com/watch?v=5YCz3SNsfPU

Similar Messages

  • How to fix itunes error 1611 while restoring ios 4.3.2 , and when i restore to 4.2.1 the can be ok.plz help me

    how to fix itunes error 1611 while restoring ios 4.3.2 , and when i restore to 4.2.1 the can be ok.plz help me

    have a look at this support article.

  • TS3694 how to fix itunes error 16 ???????????????????????????????????

    Please need your help to fix itunes error 16 -iphone 4

    Below is the scenario
    My iphone 4 ios 7.0.4 was working fine with the jailbreak , i made a backup and every thing was fine till i unistall cydia tweak wich caused the iphone hanging on apple logo then i did a restore using itunes, every thing working normal in the restore progress but at the end of the restore and before the loading line in the iphone reach the end i get itunes error 16 !! i searched the web for two weeks looking for the solution and find out that many users having the same problem ,i tried their solutions and tricks but no luck and wondering why apple not stated this error in thier supported site .

  • How to fix itunes error (-1) when restoring,

    how can i fix this error it basically does 99% of restore then throws up this error

    Make sure you have iTunes updated to the latest version (11)
    Unplug any additional USB devices. 
    Try plugging your USB Cable into the back of the machine.

  • TS1424 how to fix itune (error-54) messenger will connect to internet

    my id and password do not open up itune store get error(54) and messenger say not connected to internet but it is..
    Help!!!!!

    I have the same issue, too. My New Yorker subscription is fine, always has been. But my Conde Nast Traveler subscription won't work. I can get to the screen where you enter your information (either with name and address or subscription number and zip code), but once I press Continue I get the error.
    I emailed Conde Nast's customer service, and this is what they said:
    Dear Subscriber:
    Please accept our sincere apologies for the inconvenience you have
    experienced.
    We have applied a fix to the app for the server error and you will need
    to close and re-open your app. To do so, please double click the "home"
    button to close the running app and then re-open your app.
    Please let us know if you still experience any problems.
    If you should need further assistance, please be sure to include all
    previous e-mail correspondence.
    Thank you for your interest in Conde Nast Traveler.
    Sincerely,
    Shar
    That didn't work. I tried the restarting the iPad, as someone here suggested, but that didn't work, either. Interesting that this seems to be a Conde Nast issue - my NY Times and National Geographic subscriptions are just fine, too.
    I'm afraid I'm not sure what the guidance in this knowledge base article means: "Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software." How does one do that on one's iPad?
    I actually wonder if it's a firewall issue. Are any of you attempting to enter this information at work, for example? I am, and my company has a firewall/proxy that gives me issues sometimes. I'm going to try to find a wifi hotspot at lunch to see if it'll work there.

  • How to fix itunes error 7 (Windows error5)?

    downloaded and used itunes, on laptop(Acer), but when I tried to reopen I get error message, Not installed properly. Reinstall itunes. Error 7(Windows error5). Why does it work fine, but then not work, and display this error message days later?

    Hi surferman!
    It sounds like you will need to uninstall and reinstall iTunes to fully resolve this issue. iTunes requires that the components of iTunes be uninstalled in a specific order from the control panel, and that specific order can be found in this article about uninstalling and reinstalling iTunes:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/ht1923
    It is important to note that:
    iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, see iTunes: Back up your iTunes library by copying to an external hard drive.
    These steps may take a significant amount of time to complete, depending on your system.
    If you run into any issues while attempting to reinstall iTunes, you may want to reference this article as well:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • How to fix iTunes error (-1200)

    I cannot connect to the iTunes store, and when I try, I get error (-1200)

    I'm having the same problem I'm having a lot of trouble trying to recover films I've bought thanks to my iPad being replaced due to a manufacturing fault but it won't connect to iTunes.. Have you fixed this ?

  • How to fix itunes error 45075

    receiving error -45075 when Itunes starts up  in Windows XP,  Any
    possible solutions?   Thanks

    Just in case the component being referenced is not part of iTunes but is rather part of one of the other related programs, it might be worth trying a complete uninstall/reinstall of iTunes and related componentry, as per the following troubleshooting document:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • How to fix iTunes error 3014 when upgrading iPhone firmware

    Please helpme with this error. I purchased my iPod touch months ago and configured it perfectly. I decided to update it with my latest purchases from my iPhone 4G. I synced my iPhone successfully. When I went to sync my iPod Touch it just shows a picture of the USB cable pointing to iTunes. When I try to restore I get the message above. PLEASE PLEASE PLEASE HELP ME!!!

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    3014

  • How to fix runtime error 6025 in iTunes?

    How to fix runtime error 6025 in iTunes?

    Hey deangelofromtx,
    Thanks for the question. I understand that you are experiencing issues with iTunes. The following resource may provide a solution:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Thanks,
    Matt M.

  • How to fix -1 error in Itunes...

    how to fix -1 error in Itunes...

    error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    Apple advice

  • TS2529 how to fix the error message itunes can't sync apps because it can't determine what apps are installed

    how to fix the error message itunes can't sync apps because it can't determine what apps are installed

    Hi,
    This may be Helpful 
    AMDS for Windows
    http://support.apple.com/kb/TS1567

  • How do you fix itune error 7(windows error 1114)

    how do you fix itune error 7 (windows error 1114)

    Hey snowmanlahaie,
    Follow the steps in this link to resolve the issue:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    When you uninstall, the items you uninstall and the order in which you do so arearticularly important:
    Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
    Let us know if following that article and uninstalling those components in that order helped the situation.
    Welcome to Apple Support Communities!
    Cheers,
    Delgadoh

  • How do I fix itunes error 45054.  I cannot open itunes.  Also saw message not enough access priviledges.  How do I fix this problem?

    How do I fix itunes error 45054.  I cannot open itunes.  Also saw message not enough access priviledges.  How do I fix this problem?

    Try here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • TS1424 How do I fix itunes error (4002).

    How do I get rid/fix itunes error (4002).

    I have a potential fix for error 4002.  It looks like it has something to do with the format of the file not being compatible with itune match.  What we tried was going into your itunes library and doing a right-click on the song(s) that aren't downloading.  You should see an option to change the format of the file.  We changed it to MP3 and this worked.  Hope this is helpful!
    Angie Wallace
    Apple Tech Support

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