How to fix itunes, says 'itunes has stopped working and must close'?
Every time I try to sync my iPhone, itunes stops working without completing the sync. I've tried uninstalling itunes and quicktime, but this doesn't fix it. I've also updated my graphics card, someone suggested this would fix the problem, but that didn't work either. What do I try next, need to get this fixed. Thanks
>drivers up to date
Did you verify that at the vendor site?
For Windows, do NOT rely on Windows Update to have current driver information
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
Similar Messages
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Every time I go to the itunes store, I get the pop up "Itunes has stopped working and must close"
Under Details are : Problem Event Name: APPCRASHHello, Hal R.
Thank you for the question. Try the steps in the article below as they may help with the issue that you are experiencing with iTunes becoming unresponsive or unexpectedly closing.
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Jason H. -
Premiere pro has stopped working and must close
Premier pro has been installed through CC and will not launch. 'has stopped working and must close'
drivers up to date
have signed in and out of CC
have uninstalled and re-installed all premiere pro content including cache
have changed the compatibility mode and tried using as admin
still the program will not launch.>drivers up to date
Did you verify that at the vendor site?
For Windows, do NOT rely on Windows Update to have current driver information
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2 -
Acrobat 9 Standard has stopped working and must close...
This is the message I am getting whenever I try to edit a form. It's been happening about a week now. There are no updates available, and I have repaired the installation but the problem still persists. Anyone have any idea what is going on?
Windows 7 pro x64
Only when I try to edit one particular form that contains massive amounts of radio buttons.
Cheers,
Kelly Jourdan
[signature deleted by host] -
I have recently downloaded the new itunes. My computer will open itunes but then a screen pops up that says Itunes has stopped working and must close. This happens every time and i can not by pass it. I am afraid all my music is gone as well. I found on my computer that its an incompatible app. What does that mean exactly? Was itunes installed incorrectly? I have had itunes on my computer before and worked just fine and had no problems. Is it possibly a computer issue or Itunes? Need help thanks
Not completely sure. But if you think it is an iTunes issue...... follow through this: Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
ALSO, if you feel like all your music will be gone as well follow through these 2:
> Downloading past purchases from App Store, iBookstore, and iTunes Store
> How to use your iPod to move your music to a new computer
IF YOU THINK ITS A COMPUTER ISSUE, RESTART YOUR COMPUTER BEFORE DOING ALL THIS. -
I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program...how do I fix this???
Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
icloud has worked perfectly. now a message comes up saying" it has stopped working and microsoft will attempt to fix the problem". I have signed out and signed back in. restarted the computer. no luck. Any ideas?
First thing I would try would be to remove the battery from your MacBook, connect the computer to it's power adapter and start up, then see if the keyboard and trackpad work normally. Some older batteries have been known to expand and interfere with keyboard and trackpad. If this works, replace the battery.
Best of luck. -
after i updated my mozilla wont start up and just says it has stopped working and windows will alert me when a solution has been found.
Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode
How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile -
when I open i tunes and click on a song to play, i get message i tunes has stopped working and it closes. any ideas?
Hi MNSDALC,
Thanks for visiting Apple Support Communities.
If iTunes is quitting unexpectedly, this article is a good guide for troubleshooting:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Cheers,
Jeremy -
I am on a Windows 7 OS attempting to reduce pdf size with my Adobe Acrobat Standard XI & Pro. The application keeps timing out and at the Subsetting embedded fonts portion and the application gives "Adobe Acrobat has stopped working" and then closes. The document is 275 pages. Is there something I can do to stop this?
Hi Ricci,
Since when are you facing this issue? Did you tried system restore to a date before this problem occured.
Does acrobat stop working when you open this specific pdf file or with any pdf file that you open?
Regards,
Rahul -
i am getting really frustrated with syncing and updating my iphone, everytime i sync when the photo's have sunk a window pops up and says itunes has stopped working and closes the programme, it also says that windows may send me a solution but they never do !!!! please can someone help me
Hello Suzanne,
Thank you for providing the details of iTunes unexpectedly quitting. You have taken some really good troubleshooting steps already. I found an article with additional steps you can take to further isolate and troubleshoot an issue like the one you described:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Have Windows 7, 64 bit. Updated ITunes to 10.5 and now I cant open store? I can play music but when trying to open store, or anything else, I get :
"windows has stopped working and is shutting down" and then Windows and ITunes close?? I have tried so many things?? Help!!Yeah, I wrote this wrong. Its ITunes has stopped working and Windows is trying to solve problem, then shuts down.
I have un-installed , re-installed. Tried earlier version and that wont work any more. Changes firewall, pop-ups whatever...........nothing works. And Apple has been no help. Run test and it says all test are good even to Apple store?? -
I had few issues with Mozzilla browser so i uninstalled it completely and tried to re install it again. But when i try to reinstall it , it does not install fully , it breaks half way and says, Firefox has stopped working. I cant install Firefox now. Can you help.
Try this instead:
*Download the full Firefox installer and save the file to the desktop<br>http://www.mozilla.org/en-US/firefox/all.html
*Start the installation with a double-click on the desktop icon
Make sure that your security software isn't causing problems.
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ -
How to fix "Adobe Photoshop CS6 has stopped working"
Hi, when I try to change printer from Adobe pdf printer to any attached to my computer I get message "Adobe Photoshop CS6 has stopped working"
here below are problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.1.34
Application Timestamp: 526dcf21
Fault Module Name: Photoshop.exe
Fault Module Version: 13.0.1.34
Fault Module Timestamp: 526dcf21
Exception Code: c0000005
Exception Offset: 006eef65
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 9242
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Could anybody help me solve this problem. Thank you in advanceDo you have the most current dirver for the printer?
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please help
I'm expreriencing the same conditions with the same environment. Windows 8, iTunes-64 11.1.2.32, iTunes Store with a processing bar up to 80 +/- and the POPUP MESSAGE OF "iTunes stopped working. The error ...."
I UNINSTALLED, iTUNES WITH NO POSITIVE RESULT. I CHECKED THE FIREWALL AND IS THE SAME DEFINITION AS THE PREVIOUS ITUNES VERSION.
My iTunes StoreS from my iPhones ARE OK.
I'm spending a lot of time of research for WINDOW'S iTUNE with no solutions....
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