How to fix LabVIEW/MAX inconsistency

Hi,
For reasons unknown (to me), my MAX (Measurement and Automation explorer) is failing to include three Agilent instruments presently in place on our system in the MAX "Miscellaneous VISA Resources" list. Despite this, any of our LabVIEW block diagrams that need to communicate with these instruments through VISA READs and WRITEs are having no problems doing so. Can anyone please provide advice of how we can get our Agilent equipment to appear in the MAX list, and also an explanation of how it could be that our VISA READ/WRITEs can be working when MAX apparently can't find them ? All equipment is attached on one GPIB from a 3rd party vendor.
Thanks very much.
Walt

Here are few documents on how to enable the Tulip.dll. 
http://digital.ni.com/public.nsf/websearch/3B3626D9C1F999218625694200791AD7?OpenDocument
I have also included a screen shot of what the page looks like in MAX. I have circled all the options you need to click on to get to the Passport section where you select the Tulip.dll.
Carl W.
Applications Engineering
National Instruments
Attachments:
Tulipdll.PNG ‏121 KB

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