How to fix missing entries in the printing preferences of Adobe PDF

Hi all,
we are on Acrobat Pro 8 (8.16) as part of the CS3 Design Standard package.
A colleague of mine is missing some of the entries in the printing preferences of the Adobe PDF printer:
The Adobe PDF Security dropdown is empty and he can't set the Printer to ask him where to put the final pdf files ("Prompt for Adobe PDF filename").
I already tried repairing Acrobat - didn't help.
Has anyone some ideas what to do?
Many thanks,
Mike

This is getting nasty:
After reinstalling Acrobat (via the add CS3 components function in "add or remove software") it wants to be activated (!?!) and doesn't accept the CS3 key any more.
So I will probably have to reinstall the whole CS3.
Is there any way to make sure that every trace of the old installation gets deleted before I start?

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