How to fix "no support disc burner found"

I can burn cd's and have done it from i tunes b/4 and from my media player. But I went to burn some new songs I purchased from Itunes store and were in my library, but when I click on burn playlist, it prompted "No support disc burner found". What does that mean and how do I fix it? thanks

Hello there, Tim.
The following Knowledge Base article provides some great steps for troubleshooting your issue:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

When I try to burn a playlist I get a no supported disc burner found message

when I try to burn a playlist I get a no supported disc burner found message

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

I can't burn a playlist to a disc, it comes up with no supported disc burners found, any ideas, i can't burn a playlist to a disc, it comes up with no supported disc burners found, any ideas

i can't burn a playlist to a disc from itunes, it comes up with no supported disc burners found, any ideas?

Additional information:
-also ran "Repair" with new download of iTunes
-am using the same spindle of CDs that worked perfectly a month ago. Tried another brand also to be safe. None worked.
-ran CD/DVD diagnostics within iTunes with Apple Care - no issues apparent
-also tried write-speed 20X on advice of Apple Care (don't know why they thought 20X would be the magic number after the other 3 I tried didn't work)
-tried running itunes in another user account on the computer - same problem, same error code
-Apple suggested it was a copyright issue. I can't even burn music that I created/recorded myself, so that doesn't make sense.
-They thought maybe Quicktime wasn't installed properly, so we checked a film in Windows Media - it played, meaning Quicktime was fine apparently.
Solution:
Unclicked CD text option & Sound Check, ran burn from the File drop down menu (max speed) on a Philips CD-R and it worked! Had been right clicking the playlist name and selecting Burn option from there. That being said, it did not work on 2 other brands prior, with same settings. Not sure why. Just happy it's working again. Is it a brand issue?

When trying to burn a playlist onto a Cd-R my itunes account says "No supported Disc Burners Found"

Hello,
I am trying to burn a playlist to a cd, and my itunes account says I do not have a supported disc burner. I have been searching for a solution and I cannot find one. My computer is a Lenovo and has windows 8 as its software.
Thanks
at14

Refer to following articles:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372?viewlocale=en_US
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299

64-bit Vista - "No supported disc burners found"

Hi,
I'm running Windows Vista 64-bit on an HP Pavilion dv9000t laptop. The model DVD-R/W drive I have is "Matshita DVD-RAM UJ-850S".
I'm unable to burn songs to CDs to make an audio CD. Under "Advanced in the preferences dialog, on the "Burning" tab, I see "No supported disc burners found".
I'm able to burn data CDs outside of iTunes. I also confirmed that I can burn audio CDs using Windows Media Player. I'm also able to import songs from audio CDs into iTunes.
Here are the results of the iTunes Diagnostics tool:
========================
Microsoft Windows Vista Professional (Build 6000)
Hewlett-Packard HP Pavilion dv9000 (RD868AV#ABA)
iTunes 7.3.2.6
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
NVIDIA, NVIDIA GeForce Go 7600
Connected Device Information:
Disk drive, HTS721010G9SA00 ATA Device, Channel 0, Target 0, Lun 0
Disk drive, USB-DISK FREEDIK-LWFORMAT USB Device
CD-ROM Drive, MATSHITA DVD-RAM UJ-850S ATA Device, Channel 0, Target 0, Lun 0
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Failed while scanning for CD / DVD drives, error 2355.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
========================
Can anyone offer any help?
Thanks!
Mike

These Instructions will help you get iTunes working on a 64 bit OS.
Go to http://www.gearsoftware.com/support/drivers.cfm and download the newest drivers for Your Operating System (Driver installer for AMD64 and Intel EM64T processors. It’s the 2nd on the page).
Follow these instructions to uninstall the old Drivers. http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:Windows_-_Updating%2C_removing%2C_64_bit_versions%2C_etc#Manual_Removal_.E2.80.9 364-bit
After the old drivers are removed run the installer for the new drivers.
After the drivers are installed reboot your computer.
Next Install iTunes.
After iTunes is installed DO NOT START IT UP.
Download this folder http://stahlhammer89.com/apple/CD_Configuration.zip
Unzip the file and Place the CD Configuration Folder into your C:\Program Files (x86)\iTunes Directory
Congratulations, your iTunes installation should run properly now.
If you need more assistance please feel free to send me an email, [email protected]

How to fix error 4450 while burning cd

how to fix error 4450 while burning cd

This error is usually the result of hacking (jailbreaking) the iPhone. It is likely now bricked.
Error 1015: This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."

No Supported Disc Burners Found

Recently my iTunes started having this issue by telling me "No supported disc burners found". Mind you, The last time I've burned a disc was in early december. I'm not sure why it's not working since I don't burn discs very often. A solution would be greatly appreciated.
This is what came up during the diagnostics. I'm also the only one using my computer.
Microsoft Windows Vista Ultimate Edition Service Pack 2 (Build 6002)
Compaq Presario
iTunes 10.5.3.3
QuickTime 7.6.9
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.2.0
CD Driver DLL 2.1.3.0
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.55.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 002EA84402C028E0
Current user is not an administrator.
The current local date and time is 2012-01-27 01:06:18.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
NVIDIA, NVIDIA GeForce4 MX 420 (Microsoft Corporation - XDDM)
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.3.3 is currently running.
iTunesHelper 10.5.3.3 is currently running.
Apple Mobile Device service 3.3.0.0 is currently not running.

if you uninstall and reinstall iTunes you won't lose the music because the media folder is in an area that is totally seperate from the program and iTunes doesn't have a protocol to delete the media folder unless you specifically tell it to delete the media folder
so no worries just uninstall and see if it works

Why Won't Apple Announce Fix for 'No disc burner...'

Odd that Apple won't post publicly what "Jeff" from iTunes support says is official fix for this error - downloading and installing 8.1.1. Anybody had problems with 8.1.1? Transcript of my discussions with iTunes support is below for your reading pleasure:
-----Original Message-----
From: iTunes Store <[email protected]>
Date: Fri, 17 Apr 2009 14:26:05
To: <[email protected]>
Subject: Re: Downloading; Follow-up: 71227126
Hi Rich,
Jeff, here from the iTunes Store. I understand that you are seeking "official" word from Apple. Now because the information given to me is directly from Apple, you can consider the resolution official. You can rest assured that the issue has been resolved with the release of iTunes 8.1.1.
I hope this clarifies your concerns, Rich. Thank you very much for being part of the iTunes Store family, and I hope you have a great weekend.
With Warm Regards,
Jeff
iTunes Store Customer Support
Please note my hours are Sunday - Tuesday, 12:30 PM - 9:0 PM (EST), Thursday-Friday 12:30 PM - 9:00 PM (EST)
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Jeff:
Sorry. I guess I wasn't clear. I was asking for a link to this official news from Apple. If it is official, it seems like Apple should declare that publicly. My guess is that they probably have, but I can't find it.
Since I already have installed, removed and reinstalled the prior version so many times, I just want to see something from Apple first. Thanks again for your help.
Rich
Sent via BlackBerry by AT&T
-----Original Message-----
From: iTunes Store <[email protected]>
Date: Fri, 17 Apr 2009 10:04:56
To: <[email protected]>
Subject: Re: Downloading; Follow-up: 71227126
Hi Rich,
Jeff, here from the iTunes Store. I've just finished consulting with an iTunes Senior Specialist, and have confirmed that this issue has been resolved. You will be able to burn CD's like normal once you have upgraded to iTunes 8.1.1.
I hope this clarifies your concerns, Rich. Please let me know if you require any further assistance with this issue, as I would be glad to help. Thanks for your understanding and have a wonderful day.
With Warm Regards,
Jeff
iTunes Store Customer Support
Please note my hours are Sunday - Tuesday, 12:30 PM - 9:0 PM (EST), Thursday-Friday 12:30 PM - 9:00 PM (EST)
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Jeff:
I've looked at Apple's web site, and searched all over Google and Yahoo, but can't seem to find anything official from Apple to that effect. Could you please send me the link regarding your engineers releasing this official news? I would really appreciate that before attempting the download.
Rich
From: iTunes Store <[email protected]>
To: [email protected]
Sent: Thursday, April 16, 2009 12:51:55 PM
Subject: Re: Downloading; Follow-up: 71227126
Hi Rich,
Jeff, here from the iTunes Store. Well I have great news for you today! Our engineers have released the official news that the issue you have been experiencing with CD burning has been resolved in iTunes 8.1.1. This being said, please install iTunes 8.1.1, which can be downloaded free of charge from the Apple website:
http://www.apple.com/itunes/download
Furthermore, I have issued an additional five song credits to your "[email protected]" iTunes Store account, for the inconvenience and your tremendous amount of patience and understanding. You can use these to buy the individual songs of your choice from the iTunes Store.
When you next sign in with this account, the song credits will appear by your account name (in the upper-right section of the iTunes Store). The next individual song you buy from the iTunes Store will use one of your song credits instead of your primary form of payment (until all credits have been used or have expired). Please note that song credits cannot be used for purchasing songs that are listed as "Album Only."
If you don't see your credits, refresh your account information by signing out and back in to the iTunes Store. You can find both "Sign Out" and "Sign In" within the pull-down "Store" menu. If you don't see this menu, you should need only download the latest version of iTunes from our website for free:
http://www.apple.com/itunes/download/
If you have any further questions or concerns, please let me know and I would be more than happy to address them for you. Thank you very much for being part of the iTunes Store family, Phil, and I hope you have a great day.
With Warm Regards,
Jeff
iTunes Store Customer Support
Please note my hours are Sunday 8:30 AM - 9:30 PM (EST), Monday-Tuesday 1:00 PM - 9:30 PM (EST), Friday-Saturday 1:00 PM - 9:30 PM (EST)
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Thanks, but I am going to wait until Apple tells me it has discovered a solution to this problem caused by the previous version of iTunes. As you say, you have engineers working very hard on this now, so I am hoping this will not be much longer.
From: iTunes Store <[email protected]>
To: [email protected]
Sent: Sunday, April 12, 2009 1:50:46 PM
Subject: Re: Downloading; Follow-up: 71227126
Hi Rich,
Jeff, here from the iTunes Store. Wow, very sorry for the "Marlene" mixup, it's been a long day! In response to your question, our engineers have not released an official fix at this point. However, I don't like to see customer's unable to utilize the application to its full potential, and therefore I wanted to provide you with every last bit of information that may prove helpful.
I am not promising that upgrading to 8.1.1 will work, however some customer's have been able to resolve this issue by doing so, and therefore I felt I should pass the information along to you.
Once again, I apologize for the mixup Rich. If you have any further questions or concerns, please let me know and I would be more than happy to address them for you. Thank you very much for being part of the iTunes Store family, and I hope you have a great day.
With Warm Regards,
Jeff
iTunes Store Customer Support
Please note my hours are Sunday 8:30 AM - 9:30 PM (EST), Monday-Tuesday 1:00 PM - 9:30 PM (EST), Friday-Saturday 1:00 PM - 9:30 PM (EST)
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Marlene? Not sure what that is about. Before installing 8.1.1, let me ask: Is this Apple's official fix, or have some people just coincidentally had some luck? I'd like to hear something officially from Apple.
Rich
From: iTunes Store <[email protected]>
To: [email protected]
Sent: Sunday, April 12, 2009 12:28:11 PM
Subject: Re: Downloading; Follow-up: 71227126
Hi Rich,
Jeff, here from the iTunes Store again! Now although this issue has not officially been resolved yet, I have some new information which may help. It appears that some customer's have been able to resolve this CD burning issue by downloading and installing the new release of iTunes 8.1.1. It can be downloaded free of charge from the Apple website:
http://www.apple.com/itunes/download
I would like to ask that you try downloading this new software, and then responding to this email to let me know how you make out! You may also be automatically prompted to upgrade to iTunes 8.1.1 when you open the iTunes Application, which will lead you through the same process.
I have retained your request to ensure that I receive your reply and can make sure this gets resolved for you, Marlene. Thank you very much for being part of the iTunes Store family, and I hope you have a great day.
With Warm Regards,
Jeff
iTunes Store Customer Support
Please note my hours are Sunday 8:30 AM - 9:30 PM (EST), Monday-Tuesday 1:00 PM - 9:30 PM (EST), Friday-Saturday 1:00 PM - 9:30 PM (EST)
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Jeff:
Thanks, but as you might imagine, I am reluctant to download another version of iTunes when the last one led to these problems. My CD-DVD burner doesn't work properly since the last download. In fact, I had just imported some old 8mm videos of the family, and was going to burn those to a DVD for my father-in-law's birthday. Couldn't get it working, though. It's too bad, because I had been considering replacing my five year old PC with an iMac. However, I could get this kind of functionality with Microsoft.
Rich
From: iTunes Store <[email protected]>
To: [email protected]
Sent: Sunday, April 5, 2009 8:03:56 AM
Subject: Re: Downloading; Follow-up: 71227126
Dear Rich,
Jeff, here from the iTunes Store. Please note that you still have full access to your purchased music, and can still transfer your purchases to an iPod if you have one. I am very sorry for the inconvenience, however Apple's engineers are working very hard towards a resolution for this issue.
I cannot offer a refund for the purchases you have made this year, however I have taken the liberty of issuing five complimentary song credits to your iTunes Store account "[email protected]".
When you next sign in with this account, the song credits will appear by your account name (in the upper-right section of the iTunes Store). The next individual song you buy from the iTunes Store will use one of your song credits instead of your primary form of payment (until all credits have been used or have expired). Please note that song credits cannot be used for purchasing songs that are listed as "Album Only."
If you don't see your credits, refresh your account information by signing out and back in to the iTunes Store. You can find both "Sign Out" and "Sign In" within the pull-down "Store" menu. If you don't see this menu, you should need only download the latest version of iTunes from our website for free:
http://www.apple.com/itunes/download/
Once again, I apologize for the inconvenience, however I will email you as soon as I have more information for you. Thank you for your patience and understanding, Rich, and I hope you have a wonderful day.
With Warm Regards,
Jeff
iTunes Store Customer Support
Please note my hours are Sunday 8:30 AM - 9:30 PM (EST), Monday-Tuesday 1:00 PM - 9:30 PM (EST), Friday-Saturday 1:00 PM - 9:30 PM (EST)
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Jeff:
Since time line is so hazy on resolution, how about thiis:
A refund for all my downloaded songs this year. After this is fixed, then Apple can charge my account again. This way, neither of us gets something for nothing.
Rich
------Original Message------
From: iTunes Store
To: [email protected]
Sent: Apr 4, 2009 2:55 PM
Subject: Re: Downloading; Follow-up: 71227126
Hi Richard
Jeff, here from the iTunes Store. I understand that you are being prompted with an error that the "Disc Burner or Software Not Found" when attempting to burn CD's. I can certainly appreciate how eager you must be to resolve this issue, and would be more than happy to provide some information for you today.
Several customers have reported that they are currently experiencing this particular issue, and I just wanted you to know that Apple is working diligently towards a resolution. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible.
Should you need us in the future, I wanted to ask that you bookmark these two URLs:
http://www.apple.com/support/itunes/store/
http://www.apple.com/support/itunes/store/browser/
With Warm Regards,
Jeff
iTunes Store Customer Support
Please note my hours are Sunday 8:30 AM - 9:30 PM (EST), Monday-Tuesday 1:00 PM - 9:30 PM (EST), Friday-Saturday 1:00 PM - 9:30 PM (EST)
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Customer First Name : Richard
Customer Last Name : Knaup
email : [email protected]
Web Order # :
Support Subject : Downloading
Sub Issue : I continually receive an error message when I attempt to resume the download
iTunes Account Name : [email protected]
Platform : Windows XPSP2+
Country : United States (English)
Item Name : disc burner or software not found
Error : other
Other Error : Disc burner or software not found
Comments: H-E-L-P!!!!!
Get dreaded error message above since download of iTunes 8.2! Cannot burn CD, seems to have messed up ability to do so with Nero, too. Is there a fix? Do NOT have Daemon Tools!!!
TrackID: 7593967
Sent via BlackBerry by AT&T

I'd like to know who Marlene is....oh wait, it was a mixup.
I suspect these posts will be deleted.
It's every software company's answer to everything - upgrade to the latest version.
And for good reason, the bugs they know about get fixed, while introducing new ones. Not on purpose, of course, it just happens.

How to fix file could not be found

How to fix file could not be found

The instructions are in the videos on the page. Scroll down to the videos and click the big arrow in the middle of the image. It might not be obvious that those are videos.

Leopard support discs burned in ISO9660 Level 3?

Does leopard recognize disks that are burned in ISO9660 Level 3 format? I am burning a backup disk and have some dmg files that are over 2GB in size and when trying to burn the disk in Linux I get an error about ISO9660 Level 3 and Mac OS X

Wikipedia points to Macosxhints as the only solution for Level 3. Your best bet is to check the Macosxhints and see if they can tell you who posted that hint and get in touch with them. Any command in the terminal can be made into a simple Applescript, as my software shows:
http://www.macmaps.com/software.html
http://en.wikipedia.org/wiki/ISO_9660
(Quoted here without permission from Wikipedia):
"Most operating systems support reading of ISO 9660 formatted discs, and most new versions support the extensions such as Rock Ridge and Joliet. Operating systems that do not support the extensions usually show the basic (non-extended) features of a plain ISO 9660 disc.
Here are some operating systems and their support for ISO 9660 and extensions:
DOS: access with extensions, such as MSCDEX.EXE (Microsoft CDROM Extension) or CORELCD.EXE
Microsoft Windows 95, Windows 98, Windows ME: can read ISO 9660 Level 1, 2, 3, and Joliet
Microsoft Windows NT 4, Windows 2000
Windows XP can read ISO 9660 Level 1, 2, 3, Joliet, and ISO 9660:1999
Linux and BSD: ISO 9660 Level 1, 2, 3, Joliet, Rock Ridge, and ISO 9660:1999
Mac OS 7 to 9: ISO Level 1, 2. Optional free software supports Rock Ridge and Joliet (including ISO Level 3): Joke Ridge and Joliet Volume Access.
Mac OS X 10.2 Jaguar, 10.3 Panther, 10.4 Tiger: ISO Level 1, 2, Joliet and Rock Ridge Extensions. Level 3 is not currently supported, although some users have been able to mount these disks by issuing a command via the Terminal. http://www.macosxhints.com/article.php?story=2004041301593855
"

I installed a new DVD burner on my HP but Itunes says no supported DVD burner found. The new DVD is a HL-DT-ST DVDRAM GT80N ATA Device

See diagnostic report below. What is error 2355? I do not have a virtual DVD....
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv7 Notebook PC
iTunes 11.0.4.4
QuickTime not available
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003CB7800AA5EE70
Current user is not an administrator.
The current local date and time is 2013-08-12 23:44:07.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 9600M GT
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.3.0),
Failed while scanning for CD / DVD drives, error 2355.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
G: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.

By the way, Problem is now fixed
I just installed 11.0.3.42 64-bit edition of iTunes from
http://support.apple.com/downloads/
The problem is completely gone

No disc burner found

This is doing my head in. I have purchased an album from the I tunes store however I can't burn to CD, when I try it says " CD Burner not found " or something similar. I am using a Lacie external CD/DVD burner connected via firewire ???
I have tried moving the files into Roxio toast and burning that way, but no joy. The files are M4p which I don't think are recognised.
Any advice appeciated so I can burn this album to CD
Cheers

I have also had this problem, although mine just seemed to stop working all by itself! I did have to restore my pc and I can't remember if it worked after that but I've done that before and had no problems. I checked that I had installed the drivers for the CD-RW and I had so I am somewhat flummoxed.
Mind you it's all a bit irrelevent at the moment as since updating itunes doesn't work anyway - I have tried everything mentioned on the forums but nothing works. In fact mine doesn't even start doing anything - it just opens and sits on my desktop doing nothing - **** thing won't even shut down properly.

Windows XP: Disc Burner or Software Not Found/No Supported Disc Burners

I am running Windows XP SP2 with all the latest updates on a Sony VAIO laptop. I recently upgrade to iTunes 7.3.1 and discovered that I was unable to burn audio CDs. iTunes does not recognize the CD burner in my laptop. I have other CD burning software (Sonic), and have successfully burned both an audio CD and a data CD using the software.
When I insert an audio CD, iTunes is able to recognize it and offers to import it into my library.
I searched the forums and used some suggestions from other users to revert back to the 7.2 and 7.1.1 software. The burner is still not recognized. I've even gone through the regedit exercise, removing anything related to iTunes, short of the files stored under My Music\iTunes.
I have an OEM desktop computer (Windows XP) that is also having the same problem (no disc burner found). The desktop is also able to insert an audio CD and have iTunes recognize it and offer to import it.
I would appreciate any help anyone can provide on this.

Gabrix is correct. It turned out the issue was with Daemon tools - which I had uninstalled, but which leaves nasty little drivers on your system.
Thanks for to some help from friends, I found this link: http://forums.techguy.org/multimedia/582230-problem-disc-burner-software-not.htm l which points both how to completely uninstall Daemon and how to update Daemon if you wish to keep it on your system.
I hope this helps. It's sure better than having my system reboot every time I try to run the diagnostics check.

IMovieHD, "No disc burning drive found" and "The movie could not be sent.."

First post in these subject forums. I am posting the same problem in iDVD and iMovieHD which were from iLife'05, but I won't post there.
I loaded iLife'05 and also managed to get iDVD5 loaded although the packaging indicated that I needed to have a 733mhz G4 or faster processor and I have a Prismo Powerbook, 500 mhz and it was successful or maybe not.
Then I opened iDVD, I got this Error message..."The application iDVD could not be opened because the required hardware could not be found"...which makes sense as I have an external Lacie (CD-R,-RW, DVD-R,-RAM,-RW,R,+RW,R DL) burner that I bought about a year ago that my wife also uses on her G4 tower.......... and I did not have it connected. So I connected it and when I opened iDVD again and it still reads: "The application iDVD could not be opened because the required hardware could not be found." Shut down and reboot, no difference.
This probably does not have any bearing on the issue but in the System Profiler for "Disk Burning" there is a parameter "Burn Support" which is "Yes (Unsupported)", should this be "Yes (supported)"?
Question #1: Does iDVD5 only work with an Apple "superdrive" or does it work with other third party "DVD burners" ?
So I used iMovieHD from iLife'05 to create a project of an old family vacation (from an old 8mm Sony Handycam) and wanted to create a DVD, for archive reasons and to view on TV with a DVD player, but I could not do anything because of different errors now in iMovieHD.
File > Share...(a window opens and I choose iDVD and then click the "share" button) and this error comes up:
The movie could not be sent to iDVD, because of an unknown error.
"Please make sure that iDVD is properly installed, that your project disk has write permission, and that you have enough disk space. (Error 0)"
Next I tried: File > Burn Project to Disc......and this error comes up.
No Disc Burning Drive Found
"If you have an apple-supported disc burner, please check your connections and try again."
The project file is 5.89GB and I have 57.97GB free on the hard drive so I don't think that space on the hard drive is an issue.
Question #2: Is the issue of not being able to create a DVD from iMovieHD related to the iDVD issue although the error messages in iMovieHD and iDVD are different?
Question #3: How are Video DVD's from the Hollywood Studios able to make DVD's longer than 2 hours?
Thanks all for your help in advance. John

One more addition to this post, I opened DVD Player and got this error "There was an initialization error. A valid DVD drive could not be found (-70012)
Maybe this will help give someone a clue.

When i try and burn a cd it tells me that a disc burner or software are not found...how do i fix this?

when i try to burn my music onto a cd it tells me that a disc burner or software can't be found...how do i fix this??

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

How to fix "no support disc burner found"

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