How to fix problem with opening pdfs in Windows 8.1 with Adobe Reader XI?

Every time I try to open a pdf on my new laptop with Adobe Reader XI, I get a message than either the file is not supported or its damaged. But it still opens fine on my old laptop with Windows 7.
Any suggestions?@

Hi. Thanks for taking the time to answer. Upon further investigation, it appears that the original pdfs I was transferring from my old computer to my new one were “grayed out” on the flash drive, so they wouldn’t open on the new laptop. When I went back and reloaded the pdfs again, they weren’t grayed out, and now everything’s working fine. But again, thanks so much for making the effort to help. I really appreciate it.

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How to fix problem with opening pdfs in Windows 8.1 with Adobe Reader XI?

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