How to fix product information not valid

when is boot my notebook .i have a message
systemboard (00A)-product name
systemboard (00A)-product configuration
systemboard (00A)-product serial number
systemboard (00A)-product number

I have the same problem with dv4 notebook . Did you find a solution ?
Thanks for any help
Dave

Similar Messages

  • Product information not valid - HP 630

    Hi to all,
    Aftare the change of the mainboard of a HP 630 I receive this message at startup:
    product information not valid
    system board - product name
    system board - product configuration
    system board - product number
    I try to use this solution (follow link) but when I launch HPBQ138.EXE I receive this message:
    "This utility can NOT be execute on this platform, please check other version utility again"
    http://h30499.www3.hp.com/t5/Notebook-PCs-Pavilions-Presario/System-Board-OOA-Product-Information-No...
    http://www.youtube.com/watch?v=cK_tNKu_4vc
    What can I do?
    Thank you
    Simone

    Hello simon79vi,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand you need assistance after replacing the motherboard on your HP 630 Notebook. I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE.
    I hope this helps. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • Product information not valid?

    I just bought a new dv6-3050us laptop. Then i found " product information not valid". It seems my serial number now is 1234567890....which is totally wrong one.
    I have already upgraded my BIOS to the latest one, still doesn't work.
    Another result is that my Windows 7 can not be supported, because the serial and product number is wrong i think.
    Can some body help me?

    HI,
    I have spent many hours reading suggestions from all over the internet and your site.
    I have the same problem as with many people. After HP automatic update occured my system bios information was wiped from my computer. This causes the stupid "product information not valid" to show up.
    I have gone through many of the recomended techniques of downloading files to boot from a USB or DVD and then edit the DMI data with the HP DMI tool.
    Unfortunalty after literally hours of doing this search and evaluation the only software I can get is a 32 bit and not 64 bit.
    I am an expert user and pay for all my software and have about $600 dollars of software from microsoft that is now said to be unauthorized.
    I want this fixed. my computer is now 15 months old and I am out of warranty.
    Regards,
    J

  • ProBook 4540s Product Information not valid

    after replacing the motherboard laptop writes the following message:
    "Product Information Not Valid
    The following product information programmed into the board is missing or invalid.
    SYSTEM BOARD (00A) "
    what is necessary tool to address this problem and where to get them?

    BMS_Eng wrote:
    after replacing the motherboard laptop writes the following message:
    "Product Information Not Valid
    The following product information programmed into the board is missing or invalid.
    SYSTEM BOARD (00A) "
    what is necessary tool to address this problem and where to get them?
    Hi,
    I have seen this issue before and as I remember you will have to contact your local HP Customer Service and ask for a field technician. The tech has some utility for that. I also suggest to search this forum for more information as well. Use the search tray and the message as the search term..
    Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
    Testing - HP 15-p000
    HP Touchpad provided by HP
    Currently on Debian Wheeze
    *Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

  • Profuce information not valid

    Profuce information not valid
    System Board (00A) - Product name
    System Board (00A) - Product Configuration
    System Board (00A) - Product number
    After change the main board, show message as above.
    Please advise for fix.
    Thank You.

    Hi,
    The only fix for this is to have the bios chip reprogrammed with this missing information by HP or an authorized service centre.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    IMEI code is the 15 digit code and usually starts 35
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  • MDM ABAP API - Language information not valid for repository

    Dear all,
    We're programming an interface in SAP R/3 to MDM catalog through 'MDM ABAP API's'. Automatically, it creates an RFC connection to MMD, but we're getting the following connection errorwhen executing the API:
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    best regards,
    Johannes

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