How to fix scratch disk error

if i add a external drive to my macbook air will it stop the scratch disk message from coming up each time i try to use photoshop cs6?

I take it you've already chosen the air HD for scratch in Photoshop's Preferences. If not, you can do that now. The external drive could be used for scratch, but it could also slow things down considerably because it ( Photoshop ) will be grabbing resources from far away. And, if it's a USB external drive, well it's not the best setup. See is re-setting the scratch disk preference will get rid of that pesty warning dialog.

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Photoshop Scratch Disk Error OSX 10.7.5

I had a Mac with CS5.5 installed. Suddenly i got an Error Message on Startup: "Could not open a scratch file because the disk is unavailable...."
Unable to solve the Problem I Updated to CS6.0 in hope of fixing the Problem that way. It did not.
So i deleted the User and created a new one which worked, for a while at least. Now i have the same Error again!
After searching around a bit i found this Thread: Re: Photoshop Scratch Disk Error OSX Lion 10.7.3
In this Thread FocusCreative22 found the answer to that Problem. He suggested checking "Ignore Ownership on this Volume" in the Volume Info.
My Problem now is that either through having a newer OS version or only having the Startupdrive i dont have the checkbox "Ignore Ownership on this Volume". How to fix this Problem then?

Chris,
Thank you for responding. I think you're onto something. I looked in disk utility to see if I could repair permissions on the scratch volume, as Lundberg suggested, however the option to do so was greyed out due to this message: "Not available because the selected disk is set to ignore ownership". So I went to the partition, pulled up the Get Info box and saw that the "Ignore Ownership on this Volume" box was not checked. I checked it to see what would happen, and although the option to repair permissions is still greyed out in disk utility, now Photoshop starts up perfectly, even with the problematic scratch partition set as the primary Photoshop Scratch Disk.
Is this the wrong way to get to the right answer?
Concerning your other suggestions, I was able to use Go To Folder to get to the /private folder, and I saw that it said I could only read. I was able to add my user account and give it Read/Write permission through the Get Info dialogue box (I fear Terminal unless I have explicit instructions). Is this what I want? I also looked into the /volumes folder and apparently there is nothing within it, unless the folders are hidden I suppose. I checked permissions of my main drive (startup disk, on which all my applications reside) and they claim that I have read/write privileges. However I'm only viewing this in the Get Info box; is that not the right place to see/alter it? Because this whole time the scratch partition also claimed that I have read/write permissions and that was obviously not true, as it only started working right once I checked "Ignore Ownership on this Volume". But it's incredibly confusing because I could save files to the scratch drive from Photoshop; I just couldn't choose it as a scratch drive.
The short question is: is it ok that I simply chose to ignore ownership on these disks, and that I messed with the /private folder, and/or do I need to do anything else?

Scratch disk error plus canvas image error help

so i recently restored my computer back to factory settings .. so my computer doesnt even have any new downloaded app .. i download photoshop cs6 now im getting scratch disk errors ..which i dont see possible if my computer doesnt have anything on it (besides what it came with) my hard drive has 276 gb i only used 33 .. so why am i having this problem?? i made an external hard drive and that has 8 gb ... also its moving very slow .. also its telling me i cant make an new canvas size 1920 x 1020 with an resloution of 300 which i know is possible because i done it before so if anybody can tell me what im doing wrong or how i can fix this problem please .. i need photoshop for work . and this is impossible .. im using windows 7 toshiba

Without going into much detail, the scratch can grow to humongous sizes. In general, figure on 50 to 100 times or more the size of your largest file multiplied by the number of files you have open.
My preference is not to work with less than 200 GB of contiguous, unfragmented available drive space for scratch on a physically separate, dedicated, internal hard drive as my primary scratch disk.
Also consider that if you rely on your boot drive for primary scratch disk, Photoshop's scratch is sharing that space with the swap files of the OS.
That's one of the issues, and it can be be made much worse if you have a faulty drive. A badly fragmented drive would also be a big problem.
As for that external drive with a pathetic 8 GB of remaining available space, you should back it up, store it in a safe place, a get a new one. Any time any one of your hard drives gets to be 80% full or more, you are already in a heap of problem. With that little space left, you should make sure it's not being used even as a secondary scratch disk.
Hard drive real estate is very cheap these days.

Work stoppage because of scratch disk error. The torture continues! Please help!

Hi, everyone:
I would greatly appreciate help.
In December, I began receiving the error message Could not initialize Photoshop because the scratch disks are full. I deleted all the large files from my hard drive, and the problem went away.
Now, I am working on a large Photoshop file (i.e., 585,155kb). I am working at 300 ppi for print reproduction, using multiple layers. I am opening each new image to be added to the master document in a separate Photoshop window. I set the resolution of each at 300 ppi, then crop and transfer to its new layer in the master file (using drag and drop). After I crop and transfer, I close the open window of the file I just cropped and transferred. No other programs are running. This seems to be fairly standard stuff.
All was fine (although very slow) until two nights ago. When cropping, I received the error Could not complete your request because the scratch disks are full.
Once again, I researched scratch disk error messages, and I came to the conclusion I had no choice but to increase my RAM. So, I upgraded from 512MB to 2 GIG. (I successfully opened my PC and installed the RAM myself, confirming it on the Properties window. A major success, as the RAM was costly, and difficult to find, so I saved some money and time by installing it myself!)
With great enthusiasm and excitement, I opened the master Photoshop file again and the next image to be set to 300 ppi, cropped, and transferred over to a layer. But, when I tried to crop, I received the SAME sickening message, Could not complete your request because the scratch disks are full.
How can this be? I have four times the RAM I had before, which was costly, and I expected Photoshop to work swift and smooth with this new, more efficient increase in RAM. I am simply bewildered.
I tried changing my Scratch Disks to C: rather than Startup, but then I received the error message You currently have Adobe Photoshops primary Scratch and Windows primary paging file on the same volume, which can result in reduced performance. It is recommended that you set Adobe Photoshops primary Scratch volume to be on a different volume, preferably on a different physical drive.
More scratch disk torture.
None of this makes any sense, and, while Photoshop error messages are upsetting, they dont explain what you should do. I am not a programmer, and I am totally stumped.
I know that someone somewhere upgraded their RAM and still received a Scratch disk error too, so I hope someone can advise me on what I need to do next. I cannot continue my work and just spent a lot of money on RAM.
Thank you!

Hi, everyone: Thank you for your help with my problem. I appreciate everyones time and feedback, as well as the openness to help and explain (and further explain) what I do not fully understand. I learned a lot more, as Photoshop always introduces new things to learn and figure out. (One has to be part programmer to make PS work!) I appreciated the clear instructions and simple analogies too (for example, the head vs. suitcase was great).
Good news: The Scratch disk error has subsided for now!
I believe (although I am not certain) that the problem was something very simple after all, and I am embarassed. Only time will tell if this was really the culprit, for, if the Scratch disk error reappears later, it may be something else all together that is lurking in the background.
For now, it seems to have been a problem that Peter K.s advice helped me discover...
Peter's advice was to check the crop settings in the option bar for the common mistake of specifying pixels/cm rather than pixels/inch. My setting was correct (pixels/inch). However, I inadvertently used my pixel width number as inches in the Width setting, causing a MUCH bigger file than intended. When I changed the number, the Scratch disk error disappeared, putting me back in business! Thanks, Peter, for pointing me the direction that eventually revealed the problem.
Could it be this simple?
I kept working most of the night to test drive, free of the Scratch disk error for now! I hope the good fortune continues.
The lesson for others may be to check simple settings carefully first, before diving into the deep end of Photoshop.
Meanwhile, the new RAM is speeding up Photoshop considerably, so I feel like it was a good investment and will probably help safeguard against further Scratch disk errors, which I have had in the past. Also, Ive taken everyones advice to consider a dedicated, separate HD for Photoshop Scratch disk use. Ill plan that as a future/next investment. However, technical notes say an external HD isnt a good idea, but I dont have capacity for an internal HD, so it will have to be an external one. I would appreciate any words of wisdom here. Also, I still have to research SATA-II drives too (which are new to me) and ascertain if I can utilize one on my system. It may simply be too old for this technology, if it is new?
If interested, I also tried several things:
(1) Checking the space available on my HD again The pie chart indicated it was approximately half full (there was 46% free space, or 34.38 GB free space). I'll look for more to remove, but it seems reasonable to have 46 percent available, I think.
(2) Checking the need to DEFRAG The Analyzer said a DEFRAG was not needed, and, indeed, the color chart that plotted the files showed only a thin red line or two (red indicates fragmentation).
(3) Searching for more TEMP files to delete. I found 750 MB in TEMP files to delete, so, while not a lot, there were some still there. Previously I followed these directions to safely delete temporary Internet files: Ctrl Panel > Internet Options > General > Delete Files > Delete all offline content. But, when I navigated to C:\Windows\Temp, sure enough, I found more. Directly opening C:\Windows\Temp seems to be more effective. (I have done it that way in the past too, but lately I was trying to follow the "safe" way I had stumbled across recently.)
(4) Checking my Photoshop Memory Allocation, which was already set at 85% (which may be too high, so I may back it down later, but I did not change it for now). I remembered adjusting it some time ago, but I had forgotten by how much!
I also read the links that everyone recommended, as well as numerous other documents I found across the Web. Some introduced still more to learn/understand, of course.
Thank you once again. Ill resurrect or repost if the Scratch disk error haunts me again later, but, for now, a happy ending.

Scratch Disk Error, Disk full

I have photoshop CS5 installed on an iMac and when i try to edit photos it says Scratch disk error the scratch disk is full. I have contacted apple care and they do not know where these files would be to clean them up. Can anybody help me figure this out? Thanks Josh

The rule of thumb I follow to figure out scratch space says to figure on 50 to 100 times the size of your largest file ever multiplied by the number of files you have open. I have seen the scratch file exceed 800 GB once, an admittedly rare occurrence, but it often exceeds 200 GB when stitching large panoramas and the like.
As an example—and stressing that I'm aware that others have even more scratch space than I do—I keep two dedicated, physically separate hard drives as my primary and secondary Photoshop scratch disks and a lot of GB free on my boot drive for the OS. I also have 16 GB of RAM installed.
Additionally, if you only have a single HD, i.e. your boot drive, you'd need it to be large enough to accommodate both the swap files of the OS as well as Photoshop's scratch.

Premiere Elements 4 Scratch disk error / clips off line

Hi,
I am a new user to Premiere Elements 4.0. I have just started teaching Media Studies and am attempting A Level coursework, and am having numerous problems.
1. We have been editing for some time. Today, when trying to access a project (all projects are stored on a designated drive of a school system), a notice popped up saying there was a scratch disk error and the project could not be opened unless the scratch files were put in the My Documents section of the school system. What does this mean? Is the project lost to us for good? I have a copy saved on an external hard drive and the same message popped up.
This occurred after editing successfully earlier in the morning.
2. Projects which will open are appearing with all the clips offline. Where have they gone?! We have changed nothing since our earlier editing session today.
3. In the earlier successful editing session, one group tried to capture some new material. All the new clips they saved appeared as being offline, and then their existing clips went offline one by one.
Any advice / suggestions?
Thanks you so much to anyone who can help explain this.
Sarah (In Panic!)

See your other post,
Hunt

Premiere Elements 4.0 Scratch disk error / clips offline

Could someone explain to me what a scratch disk error is? Also, what has happened when you are in the middle of editing a project and suddenly all your clips go offline one by one? Where are they exactly?
Thanks,
Sarah

Sarah,
The Scratch Disk locations are set in Edit>Preferences, and yes, you can move them.
I/O is Input/Output, and here refers to your physical HDD (hard disk drives) setup. If you, for instance, only have one physical (not partitions) HDD, and it's getting full, moving the Scratch Disks will not likely help. A full cleanup of your system *might* help, depending on what you are able to move off of your drive(s). The FAQ's at the top of the main forum page, have recommendations for system cleanup and optimizing.
Either freeing up more deftagmented space, or adding more HDD's will likely help.
In the Project Panel in PE, you can relink your media. In Pro, it's Rt-click (on the offline file) and "Relink Media." Should be the same, or similar in PE.
Now, if you have not done much editing, since you last did a Save, one thing that might save some time would be to do a Save_As_a_Copy, to make sure you have a backup of your Project. Then, shut it down, without doing a Save. Clean the system up and add an additional HDD, if necessary, then Open your Project (not the Save_As_a_Copy version. If you have not moved your Assets, from when you Imported them, PE should find these and automatically relink. If you have moved them, but the folder structure is the exact same, PE should ask you to relocate the first Asset, and then automatically relink all of the rest. If it's still showing that the Assets are offline, I'd go to the Save_As_a_Copy version (it'll contain all of your edits, up until you did that particular Save) and then just do the manual relinking for each offline Asset. If this does not work, there is something likely wrong with the HDD, on which your Assets are stored. If that is the case, and let's hope not, then you might want to give us the full description of your computer, especially the setup of your HDD's, the I/O. Outline your Project, and where the Assets were located, when you Imported them. This will help users determine the next step.
Good luck, and sorry for the jargon,
Hunt

Do anybody know how to fix an unknown error

Do anyone know how to fix an unknown error #1439 on ipod classc?
Why the option import cd is gone now if you Itunes 10.5?

Hello there, please verify that you are using the latest version of iTunes.
Try these steps
Step 1. Connect a Ethernet cable to your macbook no wifi.
Step 2. Open iTunes
Step 3.Plug in your iPhone to your macbook
Step 4. Put the device into DFU mode.
DFU MODE STEPS
Hold the Power Button (3 secs)
Continue holding the power button and also hold the home button (15 secs)
Release the power button while continuing to hold the home button (10 secs)
You Should have black screen with nothing on the screen if done correctly.
Step 5: iTunes will either prompt to restore and update click restore and update
Just sit back and wait until you see the setup screen on your iphone if you still see error 53 is a hardware problem and needs to be replace by Apple.

How to fix 1604 &1603 error ipod touch 4g

hi plz help me....how to fix 1604 & 1603 error.....ipod touch 4g ios 6.1.3

Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.

How to fix No service error

How to fix No Service error for my iPhone, which is recently factory unlocked from US and using it in India

Did you actually buy a factory unlocked and contract free iPhone from the U.S.?
The way you put it, it implies that someone has actually done "factory unlocking" on your iPhone, which is not possible. Factory unlocked iPhone is sold on Apple online stores in the U.S.
** One should not receive "No service error" on factory unlocked iPhone, unless the SIM is faulty; unsupported carrier or it's a locked phone to a specific carrier.

Anyone know how to fix the 5002 error (cannot purchase music from i Tunes)?

Anyone know how to fix the 5002 error (cannot purchase music from i Tunes)? What's this error about? I searched and couldn't find it on the support page. This is extremely annoying.

Hello, I just solved my "Error 5200" problem by following these instructions to repair the permissions of the iTunes Music Folder:
http://docs.info.apple.com/article.html?artnum=93069
I hope this helps other people!

HT4623 how to fix the itune error an unknown erroe occured (310)

how to fix the itune error an unknown erroe occured (310)

https://discussions.apple.com/message/24177027#24177027
Can't connect to the iTunes Store

How to fix the E225 error on the MF 4380 dn printer

How to fix the E225 error on the MF 4380 dn printer

Hi okekeP,
The imageCLASS MF4380dn was not released by Canon USA in the United States, but was distributed in other markets such as Canada, Europe and Australia. I would recommend to referring to the Canon support group for your geographical area to ensure the proper support application is being used for your product. However. I will be happy to offer some assistance.
The closest US model would be the imageCLASS MF4370dn. The recommendation when the error occurs with this model is to perform a reset the product. If you have not done so already, please attempt to reset your laser printer as outlined below:
1. Disconnect the power cord attached to your machine while "on" for up to 10 minutes.
2. Reconnect the power cord for the unit and plug it into a different known working outlet direct to the wall (not a surge/power strip) to ensure it is receiving full power.
4. Once your unit has initialized, confirm an error is not displayed in the LCD.
If unresolved, please refer to your Canon support contacts for further assistance and whether a firmware update may be available to address the issue or if service may be required.
In case helpful to you, here are direct links to the product page for your laser product:
- if your product was purchased in Canada, you can visit the product page for your laser device on the Canon-Canada website, www.canon.ca.
- if your product was purchased in Australia, you can visit the Canon-Australia website, www.canon.au.
- if purchased in Europe, you can visit the Canon-Europa website, www.canon-europe.com
I hope this is helpful to you.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

How can I fix SMART disk errors?

Ive had SMART disk errors for years now and its not allowing me download maverick or yosimite. I tried to download embroidery software just now and now it says “no file system” or something like that. What do I have to do to finally fix this annoying problem? I have done disk utility repair and I guess that was no go. Can anyone walk me through fixing this or do I have to basically buy a new computer? If its a matter of sifting through data someone can walk me through but if they gotta open up the guts on this thing, then I guess I’m in trouble. Any advice?

zoe2432 wrote:
so all of the problems were due to an apple problem? I guess I missed out on getting them to fix, I never knew about that! How much would you estimate this will cost and would I be better off buying a new Mac- if the cost is nearly the same that is? Thank you so much for the info I really appreciate you!!
Your disk is dying not the entire iMac. The disk can be removed & replaced. The Mac should be able to work again. Disks start at about $50 - so you probably don't need to throw it out just yet
The issue is with Seagate drives that Apple installed. Technically not Apple's fault, but as they sold the hardware they are responsible for product recalls etc.
See if an Apple store can help you.
http://www.apple.com/retail/storelist/

Photoshop Scratch Disk Error OSX Lion 10.7.3

I have had Photoshop CS5 installed on my system for over a year, and it worked fine all this time under Snow Leopard. Now that I've upgraded to Lion, Photoshop will not open due to these messages:
Could not open a scratch file because the disk is unavailable.
Could not initialize Photoshop because the disk is unavailable.
The scratch disk in question is an 80gb partition of a 1tb internal hard drive. If I delete the preferences file (by holding down cmd-shift-opt when starting PS) then it starts up just fine. If I go into preferences and reset it to use the scratch disk, then next time I try to reopen the program I get the same 2 error messages and I have to ditch the preferences again.
There is nothing wrong with the disks, I verified them. And anyway, I've been using that scratch disk with Photoshop for the last year with no issues. It was only after I switched to Lion that this started happening.
I need to be able to take advantage of the performance increase that a scratch disk offers. Anybody have any ideas on what's happening or how to solve this?

Chris,
Thank you for responding. I think you're onto something. I looked in disk utility to see if I could repair permissions on the scratch volume, as Lundberg suggested, however the option to do so was greyed out due to this message: "Not available because the selected disk is set to ignore ownership". So I went to the partition, pulled up the Get Info box and saw that the "Ignore Ownership on this Volume" box was not checked. I checked it to see what would happen, and although the option to repair permissions is still greyed out in disk utility, now Photoshop starts up perfectly, even with the problematic scratch partition set as the primary Photoshop Scratch Disk.
Is this the wrong way to get to the right answer?
Concerning your other suggestions, I was able to use Go To Folder to get to the /private folder, and I saw that it said I could only read. I was able to add my user account and give it Read/Write permission through the Get Info dialogue box (I fear Terminal unless I have explicit instructions). Is this what I want? I also looked into the /volumes folder and apparently there is nothing within it, unless the folders are hidden I suppose. I checked permissions of my main drive (startup disk, on which all my applications reside) and they claim that I have read/write privileges. However I'm only viewing this in the Get Info box; is that not the right place to see/alter it? Because this whole time the scratch partition also claimed that I have read/write permissions and that was obviously not true, as it only started working right once I checked "Ignore Ownership on this Volume". But it's incredibly confusing because I could save files to the scratch drive from Photoshop; I just couldn't choose it as a scratch drive.
The short question is: is it ok that I simply chose to ignore ownership on these disks, and that I messed with the /private folder, and/or do I need to do anything else?

How to fix scratch disk error

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