How to fix skype has stopped working. a problem ca...

please help me, i have a problem with my skype.
Skype.exe
   6.18.0.106
   53d13f6d
   unknown
   0.0.0.0
   00000000
   c0000005
   1256ae00
   e50
   01cfaf8d97285c14
   C:\Program Files\Skype\Phone\Skype.exe
   unknown
   44206ee9-1b87-11e4-9bcb-4cedde6d6d7b
thanks before.
Solved!
Go to Solution.

Try first to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
If you are on one of the latest Skype versions (>6.3), then do also this:
Go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

Similar Messages

How to fix skype has stopped working. a problem caused the program to stop working correctly.

please help me, i have a problem with my skype.  Skype.exe
   6.18.0.106
   53d13f6d
   unknown
   0.0.0.0
   00000000
   c0000005
   1256ae00
   e50
   01cfaf8d97285c14
   C:\Program Files\Skype\Phone\Skype.exe
   unknown
   44206ee9-1b87-11e4-9bcb-4cedde6d6d7b thanks before.

jiyunex wrote:
Hi Guys, I have a problem about my skype app. It is not working. It says "a problem has caused skype to stop working" I tried to delete the Dmb folder and reinstalled skype but still its not working. Please help! This is my error event viewer log Faulting application name: Skype.exe, version: 7.0.59.102, time stamp: 0x54899248
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc0000005
Fault offset: 0x0002eb3b
Faulting process id: 0x12ec
Faulting application start time: 0x01d036a28e83264c
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: d8e73fe0-a295-11e4-b757-94de80bbaf19 Thanks, Jun Please, run the DirectX diagnostics tool (32-bit mode). Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

How to fix skype has stopped working

Could you kindly help to check below error during skype login I have been tried to reset the IE setting and also rename the folder but error still exsiting Log Name: Application
Source: Application Error
Date: 30-Jul-15 10:04:18 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: NB_Stanley-PC
Description:
Faulting application name: Skype.exe, version: 7.7.0.102, time stamp: 0x55aa57aa
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0da5f251
Faulting process id: 0x14b0
Faulting application start time: 0x01d0ca6bf1e4419b
Faulting application path: C:\Program Files\Skype\Phone\Skype.exe
Faulting module path: unknown
Report Id: 48d80655-365f-11e5-9c0c-78dd08a8085c
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-07-30T02:04:18.000000000Z" />
<EventRecordID>6176</EventRecordID>
<Channel>Application</Channel>
<Computer>NB_Stanley-PC</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.7.0.102</Data>
<Data>55aa57aa</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>0da5f251</Data>
<Data>14b0</Data>
<Data>01d0ca6bf1e4419b</Data>
<Data>C:\Program Files\Skype\Phone\Skype.exe</Data>
<Data>unknown</Data>
<Data>48d80655-365f-11e5-9c0c-78dd08a8085c</Data>
</EventData>
</Event> Thank you SL

Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

How to fix itunes has stopped working?

hello i recently used itunes, but after a few minutes of use, it would have the 'itunes has stopped working' window come up. If anyone could help, it would be appreciated. Thank You and here is the report:
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.5.0.142
Application Timestamp:          4e9243f2
Fault Module Name:          OLEAUT32.dll
Fault Module Version:          6.1.7601.17676
Fault Module Timestamp:          4e58702a
Exception Code:          c0000005
Exception Offset:          00004971
OS Version:          6.1.7601.2.1.0.768.3
Locale ID:          3081
Additional Information 1:          ee6b
Additional Information 2:          ee6bd053640e183b823cf394433f0762
Additional Information 3:          1a47
Additional Information 4:          1a47879a3930d07c790766c012219fb7

I have this problem too. I downloaded the latest version of iTunes and I am running Windows 7 (64 bit). I get this error:
Description: Faulting application path
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.5.2.11
Application Timestamp: 4ee0844d
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault module timestamp: 4dcddbf3
exxception offset: 00026n72
exception code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 5177
Additional Information 2: 51773cfd4a68590407418d372716efb4
Additional Information 3: f332
Additional Information 4: f332c8c6a004473c3b466246bd8d2230
Bucket ID: 2632024235

Skype has stopped working, a problem caused....

Skype hasn't been working at all. I've uninstalled, reinstalled, turned computer off. Don't know why. Please help!
Faulting application name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09
Faulting module name: mshtml.dll, version: 11.0.9600.17728, time stamp: 0x55025c47
Exception code: 0xc0000005
Fault offset: 0x002be445
Faulting process id: 0xb30
Faulting application start time: 0x01d086de30b75d8c
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\SYSTEM32\mshtml.dll
Report Id: 719dc07e-f2d1-11e4-8123-606c66978591
Faulting package full name:
Faulting package-relative application ID:

If Internet Explorer is broken, then the same will be the case with Skype. mshtml.dll is the main Internet Explorer rendering engine.
Try to reset all IE settings to default:
http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

Skype 7.1 has stopped working, a problem caused th...

hi!
I downloaded skype for the first time to my laptop, and when I tried to run the installer - the following window popped "skype has stopped working, a problem caused the program to stop working correctly". I checked the event viewer, there I found:
Faulting application name: Skype.exe, version: 7.1.60.105, time stamp: 0x54c26993
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x77970c02
Faulting process id: 0x1268
Faulting application start time: 0x01d047721e6f183f
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: unknown
Report Id: 5ef01313-b365-11e4-90cd-e006e67588b6
what can I do to fix this?
thanx!
Mel

If your Internet Explorer is broken, then the same will be the case with Skype.
Try now to uninstall IE11 and let Windows to revert your Internet Explorer to the previous IE10 or IE9 version.
In order to uninstall IE11 you should go to Windows Control Panel -> Programs and Features -> View installed updates -> Microsoft Windows -> Internet Explorer 11.
http://techdows.com/2012/11/how-to-downgrade-from-ie10-to-ie9-or-ie8-windows-7.html

Good Morning, I am having issue downloading ebook. Getting message "Adobe digital edition 4.0 has stopped working" with problem event name : APPCRASH. Any ideas how to fix this?

Good Morning, I am having issue downloading ebook. Getting message "Adobe digital edition 4.0 has stopped working" with problem event name : APPCRASH. Any ideas how to fix this?

Do you have the most current dirver for the printer?

"Skype has stopped working" Error Message Windows 8.1 Skype 7.6

Hi, I just now installed the desktop version, I was previously using the other Windows 8 version, not sure what it's called but that doesn't matter. I was trying to call my friend and it said there was a problem with my mic. Well I bought a new mic and came home and it said there was a problem with my mic. I uninstalled it and installed the desktop version, thinking it would work better, but the desktop version tells me that it cannot detect my soundcard and to reboot my laptop. Upon starting up at the welcome screen, I continued to log in, and wait for my programs to load up. I opened skype, it closes without showing up, three more times I do this before running as admin. It tries to load and then gives me the crash report "Skype has stopped working" and says windows will let me know when they find a fix.

Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

Skype has stopped working in Windows 7

I was using skype in Windows 7 and from some days to now. All times that I start the session windows told me "Skype has stopped working" and close the program, how I can do to avoid it?

heinz12 wrote:
Faulting application name: Skype.exe, version: 5.8.0.158, time stamp: 0x4f4de709
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000200
Faulting process id: 0xfec
Faulting application start time: 0x01cd123ccd876819
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: unknown
Report Id: 145b96d3-7e30-11e1-83f9-485b3910fcc6
Please, see this:
http://community.skype.com/t5/Windows/My-skype-kept-stopped-responding-during-voice-calls/m-p/519889...
In several other similar cases (the same error message) the problem was caused by a virus.

Skype has stopped working error 7.5.0.101

Hi Team,
My Skype keeps crashing after logging in with pop up message "Skype has stopped working error". I tried uninstall and install several times but not help. I have used Skype since 2010 without issues until now.
Please help ! Attach is my DxDiag file.
Solved!
Go to Solution.
Attachments:
DxDiag.pdf ‏27 KB

Just few minutes ago, Skype has released an update for Skype.
http://community.skype.com/t5/Windows-desktop-client/Skype-Fix-for-crashes-caused-by-bad-URL/td-p/3...

'Skype has stopped working' problem

Hi,
For some unknown reason my Skype has started refusing to work.
As soon as load it up it logs me in then briefly shows me my contact list for a few seconds before a pop up appears saying:
'Skype has stopped working
Windows is checking for a solution to the problem...'
After another few seconds the pop up changes to saying
'Sype has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.'
I had a look around on google and tried some suggestions but none have worked. I have uninstalled and reinstalled skype about 5 times so far. Twice using previous version of Skype but even they don't work.
Any help would be appreciated!
Currently running Windows 7
Attachments:
skype.png ‏15 KB

<script>// function f(e){ if (e.className=="ci"){if (e.children(0).innerText.indexOf("\n")>0) fix(e,"cb");} if (e.className=="di"){if (e.children(0).innerText.indexOf("\n")>0) fix(e,"db");} e.id=""; } function fix(e,cl){ e.className=cl; e.style.display="block"; j=e.parentElement.children(0); j.className="c"; k=j.children(0); k.style.visibility="visible"; k.href="#"; } function ch(e){ mark=e.children(0).children(0); if (mark.innerText=="+"){ mark.innerText="-"; for (var i=1;i<e.children.length;i++) e.children(i).style.display="block"; } else if (mark.innerText=="-"){ mark.innerText="+"; for (var i=1;i<e.children.length;i++) e.children(i).style.display="none"; }} function ch2(e){ mark=e.children(0).children(0); contents=e.children(1); if (mark.innerText=="+"){ mark.innerText="-"; if (contents.className=="db"||contents.className=="cb") contents.style.display="block"; else contents.style.display="inline"; } else if (mark.innerText=="-"){ mark.innerText="+"; contents.style.display="none"; }} function cl(){ e=window.event.srcElement; if (e.className!="c"){e=e.parentElement;if (e.className!="c"){return;}} e=e.parentElement; if (e.className=="e") ch(e); if (e.className=="k") ch2(e); } function ex(){} function h(){window.status=" ";} document.onclick=cl; // </script>
+ <Event xmlns="http://techypapa.blogspot.in">
- <System>
<Provider Name="Microsoft-Windows-HttpEvent" Guid="{7b6bc78c-898b-4170-bbf8-1a469ea43fc5}" EventSourceName="HTTP" />
<EventID Qualifiers="32768">15301</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-10T18:45:15.689555100Z" />
<EventRecordID>1903</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="48" />
<Channel>System</Channel>
<Computer>Amit-PC</Computer>
<Security />
</System>
- <EventData>
<Data Name="DeviceObject">\Device\Http\ReqQueue</Data>
<Data Name="SocketAddress">[::1]:26143</Data>
</EventData>
</Event>

Skype has stopped working error

I reviewed some FAQ but can't find the anwer. The genius answer is highly appreciated! the following is the log:
Faulting application name: Skype.exe, version: 6.22.64.106, time stamp: 0x546b294c
Faulting module name: Skype.exe, version: 6.22.64.106, time stamp: 0x546b294c
Exception code: 0xc0000005
Fault offset: 0x00b9342a
Faulting process id: 0x6d4
Faulting application start time: 0x01d004e1574f50ea
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: 977d6f98-70d4-11e4-848f-7ce9d3b7cc8f
Solved!
Go to Solution.

webfeatus wrote:
This solution is not working for me.
Any ideas?
Faulting application name: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
Faulting module name: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
Exception code: 0xc0000005
Fault offset: 0x00d527d7
Faulting process id: 0x15f0
Faulting application start time: 0x01d02bfaa982b829
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: ebb057d4-97ed-11e4-8f27-6cf04963e3ce
Most likely this is one of the several cases when the latest Skype 7.0 version is not able correctly to interpret BIOS data. At least, this was the issue with the previously reported cases with this error message:
Exception code: 0xc0000005
Fault offset: 0x00d527d7
It seems that Skype has identified the issue and a fix is promised in one of the upcoming Skype versions.
http://community.skype.com/t5/Windows-desktop-client/Skype-has-stopped-working/m-p/3815022#M32307...
Meanwhile, the working solution is to uninstall the 7.0 version and install the previous 6.21.0.104 Skype version:
http://download.skype.com/msi/SkypeSetup_6.21.0.104.msi

"Skype has stopped working" upon launch (7.3) Windows 7

I have been using Skype for more than a year with no issues but today when I launched Skype it came up with a message saying that "Skype has stopped working" and asked me to send information to Microsoft. Skype will not open at all - this message appears a few seconds after opening it. I have tried opening using admin and reinstalling but Skype still refuses to open.
The error log is as below:
Log Name: Application
Source: Application Error
Date: 05-04-15 12:29:29 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: user-PC
Description:
Faulting application name: Skype.exe, version: 7.3.60.101, time stamp: 0x5512d489
Faulting module name: WININET.dll, version: 9.0.8112.16526, time stamp: 0x528551da
Exception code: 0xc0000005
Fault offset: 0x0003cb7a
Faulting process id: 0x11c0
Faulting application start time: 0x01d06f485486ef14
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\WININET.dll
Report Id: 954b0e64-db3b-11e4-8404-14dae9ceba14
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-05T02:29:29.000000000Z" />
<EventRecordID>35565</EventRecordID>
<Channel>Application</Channel>
<Computer>user-PC</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.3.60.101</Data>
<Data>5512d489</Data>
<Data>WININET.dll</Data>
<Data>9.0.8112.16526</Data>
<Data>528551da</Data>
<Data>c0000005</Data>
<Data>0003cb7a</Data>
<Data>11c0</Data>
<Data>01d06f485486ef14</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>C:\Windows\syswow64\WININET.dll</Data>
<Data>954b0e64-db3b-11e4-8404-14dae9ceba14</Data>
</EventData>
</Event>

Try first to update your Internet Explorer to the currently latest IE11 version for Windows 7. http://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx If updating will still not help, then run this troubleshooting tool to fix connection issues in Internet Explorer. http://support.microsoft.com/en-us/kb/936211

"Skype has stopped working" upon launch (7.3) Wind...

I have been using Skype for more than a year with no issues but today when I launched Skype it came up with a message saying that "Skype has stopped working" and asked me to send information to Microsoft. Skype will not open at all - this message appears a few seconds after opening it. I have tried opening using admin and reinstalling but Skype still refuses to open.
The error log is as below:
Log Name: Application
Source: Application Error
Date: 05-04-15 12:29:29 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: user-PC
Description:
Faulting application name: Skype.exe, version: 7.3.60.101, time stamp: 0x5512d489
Faulting module name: WININET.dll, version: 9.0.8112.16526, time stamp: 0x528551da
Exception code: 0xc0000005
Fault offset: 0x0003cb7a
Faulting process id: 0x11c0
Faulting application start time: 0x01d06f485486ef14
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\WININET.dll
Report Id: 954b0e64-db3b-11e4-8404-14dae9ceba14
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-05T02:29:29.000000000Z" />
<EventRecordID>35565</EventRecordID>
<Channel>Application</Channel>
<Computer>user-PC</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.3.60.101</Data>
<Data>5512d489</Data>
<Data>WININET.dll</Data>
<Data>9.0.8112.16526</Data>
<Data>528551da</Data>
<Data>c0000005</Data>
<Data>0003cb7a</Data>
<Data>11c0</Data>
<Data>01d06f485486ef14</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>C:\Windows\syswow64\WININET.dll</Data>
<Data>954b0e64-db3b-11e4-8404-14dae9ceba14</Data>
</EventData>
</Event>

Try first to update your Internet Explorer to the currently latest IE11 version for Windows 7.
http://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx
If updating will still not help, then run this troubleshooting tool to fix connection issues in Internet Explorer.
http://support.microsoft.com/en-us/kb/936211

ERROR! My Skype has stopped working

I am currently having problem with my skype. My skype was working fine until I updated the latest version. After I installed the new version, my skype stopped working. I was able to sign in into my account but when it was loading the homepage, suddently the program is not responding then, notification of "Your Skype has stopped working" popped up. I have tried uninstalling the software and install the new one several times but same notification still popps up. Please i need to fix this error ASAP cause I'm using it for my work. Thanks for the help!

Mish2 wrote:
Cannot get Skype to download...had it...then the new version won't download...cannot communicate with my assistant or screen share. Log Name: Application
Source: Application Error
Date: 7/29/2015 9:34:56 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Micheles
Description:
Faulting application name: Skype.exe, version: 7.7.64.102, time stamp: 0x55aa501b
Faulting module name: Skype.exe, version: 7.7.64.102, time stamp: 0x55aa501b
Exception code: 0xc0000094
Fault offset: 0x00424937
Faulting process id: 0xf6c
Faulting application start time: 0x01d0ca034a5dd48a
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: 990fed29-35f6-11e5-8285-d0bf9c836da9
Faulting package full name:
Faulting package-relative application ID:Try to reset all Skype settings. Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder. Restart Skype. N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

How to fix skype has stopped working. a problem ca...

Similar Messages

Maybe you are looking for