How to fix skype has stopped working. a problem caused the program to stop working correctly.
please help me, i have a problem with my skype. Skype.exe
6.18.0.106
53d13f6d
unknown
0.0.0.0
00000000
c0000005
1256ae00
e50
01cfaf8d97285c14
C:\Program Files\Skype\Phone\Skype.exe
unknown
44206ee9-1b87-11e4-9bcb-4cedde6d6d7b thanks before.
jiyunex wrote:
Hi Guys, I have a problem about my skype app. It is not working. It says "a problem has caused skype to stop working" I tried to delete the Dmb folder and reinstalled skype but still its not working. Please help! This is my error event viewer log Faulting application name: Skype.exe, version: 7.0.59.102, time stamp: 0x54899248
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc0000005
Fault offset: 0x0002eb3b
Faulting process id: 0x12ec
Faulting application start time: 0x01d036a28e83264c
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: d8e73fe0-a295-11e4-b757-94de80bbaf19 Thanks, Jun Please, run the DirectX diagnostics tool (32-bit mode). Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.
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[Window Title]
Microsoft Windows
[Main Instruction]
iTunes has stopped working
[Content]
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
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