How to fix the 42408 unknown error when trying to authorize computer?

I have 2 ipods which i use on th same account so they both have the same sogs and videos. I just recently tried to plug in the ipod videoto ge all my movies and tv shows and songs but it said that i neded to authorize my computer. I typed in my password and the friendly 42408 unknown error showed up..How do i fix this?

In the course of your troubleshooting to date, have you worked through the following document?
[iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3|http://support.apple.com/kb/TS3258]

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