How to fix the sleep/wake
my sleep wake is broken
Go to an apple store and they should sort somthing out, Doing it yourself is highly not recremended
Similar Messages
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I sent my iPhone 5 to get fixed the Sleep/Wake Button and they said me that they could not repair it as the warranty period was over. Then I had to sent it again because they did not correctly read the purchase date. Since this second time I sent it, it is been more than three weeks and I am still waiting. The period of warranty seems to be accepted now but I am informed now that they are waiting to receive a piece to finish the repair. It was my understanding that I would have given a refurbished iPhone in a week or two. Is it normal this long delay? Is there an option to reduce it?
I recall reading a post here that it's shipping from China? And that because of the time difference once it was shipped, people have recieved it a day or so earlier than expected...
I'm not sure if this is always the case, but it does give me a bit of concern... Because I work full time (10+ hours a day), I would be nice to have an "exact" day as I dont have anyone at home to wait for the package and having an exact day that the computer will get to my house will give me time to plan for a day off to wait for my computer...
anyways.. anyone know if the arrival date is usually correct? -
The issue started just out of warranty. Had powering on problem and did not want to spend money on repair. After that the phone crashed and refused to power on for 4 months. Now I am eligible for repair but apple store declined saying it is a hardware problem and beyond repair. I am not able to comprehend the attitude of Apple. Obviously manufacturing sub standard products is their fault and we are paying heavy price!!
The company is obviously gonna lose in the long run!!Pretty77 wrote:
No it is not user damAged. I would like to clarify that this piece had problems like bugs, power on and off and charging issues. It used to heat up a lot while in use. It is defective iphone to begin with. Now when iphone acknowledges there is a problem, why not replace??
If the phone was not operating as its supposed to initially you could of had the phone replaced under the 1Year Warranty. Apple is only Fixing phones with strictly "sleep/wake" button issues. i.e. if your phone has other issues other than "sleep/wake" you must fix those on your own (if out of warranty) prior to apple fixing the sleep/wake. However if your device is under warranty they will give you a new phone. -
Why does my iPhone 4s stall when I turn on the sleep/wake button and how do I fix it
I was just wondering why my iPhone 4s stalls when I press the
Sleep/wake button? And how do I fix it?Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
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My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591 -
My ipad 2 is wont turn on. I held the sleep/wake button down for 15 seconds and the battery image shows up for a second then the screen goes blank. Help!
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
my phone is frozen and wont respond to holding the sleep/wake button and the home button how do i unfreeze it?
See Here for
Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430 -
How many times do you have to click the sleep/wake button (top button) to get the light/screen brighter? (on iPod touch)
That is not haow you change brigntness. Go to Settings>Brightness to adjust screen brightness.
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HT201401 How can i reset my iphone if the Sleep/Wake button does not work?
My camera shuts off every time that I try to take a picture. I would like to reset my IPhone in order to try and solve the problem. My Sleep/Wake button does not work.
How can I reset my IPhone without the Sleep/Wake Button working?
Thanks for the help.When pressing the sheep/wake button, the iPhone's screen is not turned off if on and does not turn on if off, and pressing and holding the sleep/wake or on/off button does not bring up slide to power off?
And you can't do a reset by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release?
If so and there is no change after restoring the iPhone with iTunes, make an appointment at an Apple store if there is one nearby since more than likely there is a hardware problem. -
Hi, I'm trying to shut down the phone in the normal way (the Sleep / Wake button and hold down on the Close tab) turns off the display after a while yet, but the phone turns off completely opens up the phone to come out after the apple logo .. What is the reason I'd appreciate if you help how to fix it ...pleasa help me
Doing those doesn't turn off your phone?
As stated hold down the top button only until you see the red slider to power off your phone.
If that doesn't work then take it to Apple and see what they say. -
We downloaded Office2008 update June 13th. Now our Office programs won't open. Is this happening to others? Does anyone know how to fix the problem?
This is the message box content we get when trying to open Word:
Process: Microsoft Word [309]
Path: /Applications/Microsoft Office 2008/Office/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: ??? (???)
Build Info: Unknown-101117~0
Code Type: X86 (Native)
Parent Process: launchd [109]
Date/Time: 2011-06-14 05:34:15.752 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Sleep/Wake UUID: FDFC3F45-E8C8-4D18-A0C4-EA3C76AD2547
Interval Since Last Report: 11753 sec
Crashes Since Last Report: 14
Per-App Crashes Since Last Report: 12
Anonymous UUID: DDF6AE0D-E118-4768-9B04-8CDCB6D7C62E
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/M icrosoftComponentPlugin
Referenced from: /Applications/Microsoft Office 2008/Office/Microsoft Word.app/Contents/MacOS/Microsoft Word
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyldYou will need to contact Microsoft for a fix. They also have a message board. Post there if you cannot find an answer after searching their message boards.
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How to fix the lock button, how to fix the lock button
my lock button is not working and i dont know how to fix it and i haven't had it for very long and have not dropped it. please help me
Hi cwether9!
I have an article that can help you troubleshoot that issue. The article is all about iPhone hardware troubleshooting, and it can be found here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Specifically, the section you will want to reference is right here:
Buttons and Switches
Sleep/Wake button will not lock or unlock iPhone
To lock the phone, press the Sleep/Wake button. Note: By default, if you don't touch the screen for a minute, iPhone locks automatically.
To unlock iPhone, press the Home button or the Sleep/Wake button, then slide the slider.
If either of the above steps don't work, try turning iPhone off and then on again.
If the iPhone will not power off, reset it.
Try to lock or unlock the phone.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
How to fix the "waiting" problem?
I just got a new ipod 4G and I tried to install games from the app store. At first it worked and I can play the games. After a few days I tried installing new games but it only said waiting instead of loading. I waited for days and it still said waiting. So I deleted some games that I managed to install before, hoping I can install new ones, but I didn't work. Then I tried to re-install the games that were succesfully downloaded before and the same thing happened: I couldn't install them & the sign read "waiting". How can I fix this?
Have you tried to reset your iPod to see if that does any good? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear. Then make sure you are reconnected to a working Wi-Fi network before attempting to redownload anything again.
If still no luck, try connecting to a different Wi-Fi network and see if that does any good.
B-rock -
How to fix the stuck in headphone problem
How to fix the stuck in headphone problem?
First try a reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)
If not try this:
Settings > General > Reset > Reset All Settings -
Hello all,
I have a 14.88G iPod Nano that I currently use as my primary watch. A week or so ago I started to experience a blank white screen when I press the "sleep/wake" button instead of the watch face (I have it set to wake from sleep to display the clock). When I hard reset it, it will come back fine and the screen will respond and work as normal, as soon as I manually put it to sleep by pressing the "sleep/wake" button and then try to wake it the same thing happens and I have a blank white screen that doesn't respond to touch gestures or anything.
What I have tried so far to no avail:
Numerous hard restarts (holding the "sleep/wake" button with the volume - button).
Tried this: iPod nano (6th generation): Hardware troubleshooting
Changed the watch face to display.
Recharged the device overnight (without full discharge).
Since none of this works I'm out of ideas. Eventhough I have a 6G Nano it should no longer be under warranty since I was sent it as a replacement for a different (older) product.
Any ideas? Is this a known problem? Thanks in advance for any insight any of you could provide. Also, what time is it??
Regards,Hey,
I have the exact same problem as you have described. I also used my ipod as a watch but starting from today, whenever I unlock it the screen turns white until a reset is done. Even a factory reset through itunes didn't fix it.
Have you found any solution?
Bah, this is annoying.
//Gubbar
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