How to fix this error message?
I've just tried uploading my first book, produced in iBooks Author, but get the following error message:
Error ITMS-9000: "Unable to parse opt file: container.xml" at Book
Does anyone know what it means, and how to fix it?
I did lots of research before posting this, and found quite a few people have experienced the same problem.
So after posting, I decided to phone Apple iBooks support too, and one remark in the conversation we had led me to the solution. It might work for you too:
"...have you double-checked the names of all the files to see if there are characters in there that might mess things up" (not word for word, but you know what i mean).
I did, and there were. I got rid of an asterisk, and a hyphen (both in just one file name) and tried again - and the upload went smoothly straightaway.
It's something you might know, but easily overlook.
Thanks to Sara at Apple for reminding me - and hope it works for you too.
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How do I fix this error message
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You probably don't need the hard drive and optical drive specs, but here they are?
======================
Intel ICH10 AHCI:
Vendor: Intel
Product: ICH10 AHCI
Link Speed: 3 Gigabit
Negotiated Link Speed: 1.5 Gigabit
Description: AHCI Version 1.20 Supported
HL-DT-ST DVD-RW GH41N:
Model: HL-DT-ST DVD-RW GH41N
Revision: PQ06
Serial Number: K3D9BH92251
Native Command Queuing: No
Detachable Drive: No
Power Off: No
Async Notification: Yes
Bay Name: Upper
HL-DT-ST DVD-RW GH41N:
Model: HL-DT-ST DVD-RW GH41N
Revision: PQ06
Serial Number: K3D9BH92251
Native Command Queuing: No
Detachable Drive: No
Power Off: No
Async Notification: Yes
Bay Name: Upper
Intel ICH10 AHCI:
Vendor: Intel
Product: ICH10 AHCI
Link Speed: 3 Gigabit
Description: AHCI Version 1.20 Supported
Intel ICH10 AHCI:
Vendor: Intel
Product: ICH10 AHCI
Link Speed: 3 Gigabit
Negotiated Link Speed: 3 Gigabit
Description: AHCI Version 1.20 Supported
Hitachi HDP725050GLA360:
Capacity: 500.11 GB (500,107,862,016 bytes)
Model: Hitachi HDP725050GLA360
Revision: GM4OA5CA
Serial Number: GEA534RJ06E63A
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk1
Rotational Rate: 7200
Medium Type: Rotational
Bay Name: Bay 1
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk1s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk1s1
Content: EFI
OSXLION:
Capacity: 499.25 GB (499,248,103,424 bytes)
Available: 192.76 GB (192,758,513,664 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk1s2
Mount Point: /
Content: Apple_HFS
Recovery HD:
Capacity: 650 MB (650,002,432 bytes)
BSD Name: disk1s3
Content: Apple_Boot
Hitachi HDP725050GLA360:
Capacity: 500.11 GB (500,107,862,016 bytes)
Model: Hitachi HDP725050GLA360
Revision: GM4OA5CA
Serial Number: GEA534RJ06E63A
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk1
Rotational Rate: 7200
Medium Type: Rotational
Bay Name: Bay 1
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk1s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk1s1
Content: EFI
OSXLION:
Capacity: 499.25 GB (499,248,103,424 bytes)
Available: 192.76 GB (192,758,513,664 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk1s2
Mount Point: /
Content: Apple_HFS
Recovery HD:
Capacity: 650 MB (650,002,432 bytes)
BSD Name: disk1s3
Content: Apple_Boot
Intel ICH10 AHCI:
Vendor: Intel
Product: ICH10 AHCI
Link Speed: 3 Gigabit
Negotiated Link Speed: 3 Gigabit
Description: AHCI Version 1.20 Supported
WDC WD2002FYPS-02W3B0:
Capacity: 2 TB (2,000,398,934,016 bytes)
Model: WDC WD2002FYPS-02W3B0
Revision: 04.01G01
Serial Number: WD-WCAVY7048785
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk3
Rotational Rate: 5400
Medium Type: Rotational
Bay Name: Bay 2
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk3s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk3s1
Content: EFI
BU2TB-Time:
Capacity: 2 TB (2,000,054,960,128 bytes)
Available: 1.1 TB (1,096,926,654,464 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk3s2
Mount Point: /Volumes/BU2TB-Time
Content: Apple_HFS
WDC WD2002FYPS-02W3B0:
Capacity: 2 TB (2,000,398,934,016 bytes)
Model: WDC WD2002FYPS-02W3B0
Revision: 04.01G01
Serial Number: WD-WCAVY7048785
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk3
Rotational Rate: 5400
Medium Type: Rotational
Bay Name: Bay 2
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk3s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk3s1
Content: EFI
BU2TB-Time:
Capacity: 2 TB (2,000,054,960,128 bytes)
Available: 1.1 TB (1,096,926,654,464 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk3s2
Mount Point: /Volumes/BU2TB-Time
Content: Apple_HFS
Intel ICH10 AHCI:
Vendor: Intel
Product: ICH10 AHCI
Link Speed: 3 Gigabit
Negotiated Link Speed: 3 Gigabit
Description: AHCI Version 1.20 Supported
WDC WD10EAVS-00D7B1:
Capacity: 1 TB (1,000,204,886,016 bytes)
Model: WDC WD10EAVS-00D7B1
Revision: 01.01A01
Serial Number: WD-WCAU43604330
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Medium Type: Rotational
Bay Name: Bay 3
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk0s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk0s1
Content: EFI
Data:
Capacity: 999.86 GB (999,860,912,128 bytes)
Available: 715.55 GB (715,549,786,112 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: /Volumes/Data
Content: Apple_HFS
WDC WD10EAVS-00D7B1:
Capacity: 1 TB (1,000,204,886,016 bytes)
Model: WDC WD10EAVS-00D7B1
Revision: 01.01A01
Serial Number: WD-WCAU43604330
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Medium Type: Rotational
Bay Name: Bay 3
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk0s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk0s1
Content: EFI
Data:
Capacity: 999.86 GB (999,860,912,128 bytes)
Available: 715.55 GB (715,549,786,112 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: /Volumes/Data
Content: Apple_HFS
Intel ICH10 AHCI:
Vendor: Intel
Product: ICH10 AHCI
Link Speed: 3 Gigabit
Negotiated Link Speed: 3 Gigabit
Description: AHCI Version 1.20 Supported
WDC WD1003FBYX-01Y7B0:
Capacity: 1 TB (1,000,204,886,016 bytes)
Model: WDC WD1003FBYX-01Y7B0
Revision: 01.01V01
Serial Number: WD-WCAW31850957
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk2
Rotational Rate: 7200
Medium Type: Rotational
Bay Name: Bay 4
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk2s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk2s1
Content: EFI
BUOSXLION:
Capacity: 999.86 GB (999,860,912,128 bytes)
Available: 697.88 GB (697,881,690,112 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk2s2
Mount Point: /Volumes/BUOSXLION
Content: Apple_HFS
WDC WD1003FBYX-01Y7B0:
Capacity: 1 TB (1,000,204,886,016 bytes)
Model: WDC WD1003FBYX-01Y7B0
Revision: 01.01V01
Serial Number: WD-WCAW31850957
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk2
Rotational Rate: 7200
Medium Type: Rotational
Bay Name: Bay 4
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk2s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk2s1
Content: EFI
BUOSXLION:
Capacity: 999.86 GB (999,860,912,128 bytes)
Available: 697.88 GB (697,881,690,112 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk2s2
Mount Point: /Volumes/BUOSXLION
Content: Apple_HFS -
How to fix this error "this iPad is not able to complete the activation process. Please press Home and start over. If the issue persists, please visit your nearest Apple Store or Authorized service provider for more information or replacement"? When I plugged in my iPad this popped up!
Hi csreddy,
If you are receiving a message to contact an Apple Retail Store or Authorized Service Provider for help updating from iOS 3, click on the link below to initiate that support:
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/HT204204
Update your device using iTunes
If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:
Install the latest version of iTunes on your computer.
Plug in your device to your computer.
In iTunes, select your device.
In the Summary pane, click Check for Update.
Click Download and Update.
If you don't have enough free space to update using iTunes, you'll need to delete content manually from your device.
Find out what to do if you get other error messages while updating your device.
Last Modified: Jan 12, 2015
Apple - Find Locations
https://locate.apple.com
Contact Apple for support and service - Apple Support
http://support.apple.com/en-us/HT201232
Regards,
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how to fix the error message itunes can't sync apps because it can't determine what apps are installed
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Can someone tell me how to fix this error in 10.4.11 on a G5 Quad Core 2.5GHz Tower...A valid video device could not be found for playback. [-70017]
That's an error reported from DVD Player I believe...
kDVDErrorMissingGraphicsDevice = -70017, // A valid graphics device is not available.
There's some conjecture it has to do with HDCP, or Video Card problems, but the only 2 cures/fixes I found were Software related, one was cured by updating the OS, another by replacing the Video kexts.
I think this error also shows up if trying to use DVD player in Safe Mode, (too much research isn't good! ).
At the Apple Icon at top left>About this Mac.
Then click on More Info>Hardware>Graphics/Displays and report like this...
NVIDIA GeForce 7800GT:
Chipset Model: GeForce 7800GT
Type: Display
Bus: PCI
Slot: SLOT-1
VRAM (Total): 256 MB
Vendor: nVIDIA (0x10de)
Device ID: 0x0092
Revision ID: 0x00a1
ROM Revision: 2152.2
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VGA Display:
Resolution: 1920 x 1080 @ 60 Hz
Depth: 32-bit Color
Core Image: Supported
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Display:
Status: No display connected
Can't think of much to try at the moment, but perhaps reapplying the big 10.4.11 combo, Repair Permissions, & reboot would help, not sure.
The combo update for PowerPC-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html -
i have updated newer version of iphone there is a problem while backing up administrator iphone.how to fix this error?
what error?
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Connector Specific Error.
Can anyone PLEASE tell me in plain english not techi talk how to fix this error?Hey royhanif,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to resolve the connector specific error: www.blackberry.com/btsc/KB15294
Let me know if you have any more questions.
Cheers.
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Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
I reset my phone and it now receives calls that were meant for my husband. I know how to fix this with messaging and facetime, but can't seem to find how to make it stop with the calls. Please help.
It may be due to Continuity
The following quote is from Connect your iPhone, iPad, and iPod touch using Continuity
Turn off iPhone cellular calls
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All the time slips in the working environment, how to fix this error?
All the time slips in the working environment, how to fix this error?
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How do i fix this error message: UnsubMailPluginMailAppOSX ? n't)
When I open mail I get this error message: UnsubMailPluginMailAppOSX
I have Macbook pro 10.6.8. I am not a tec savvy person, please answer in simple words. Assume I do not know terminology (because I don't).
Thank you.Quit Mail. Back up all data.
Triple-click the line of text below to select it, then copy to the Clipboard:
/Library/Mail/Bundles
In the Finder, select Go ▹ Go to Folder from the menu bar. Paste into the box that opens, then press return.
A folder may open. If it does, move the following item in that folder to the Trash:
UnsubMailPluginMailAppOSX.mailbundle
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I received this alert while configurating the OS X Server. But i don't know how to fix the error.
Thank's
lzraederHope this helps.
I have been messing around with Mt Lion Server last day or so. Different than Lion Server, more refined, more sreamlined.
I got this same error message when trying to enable and setup NetRestore / NetInstall.
Looks like when one is using Wi-Fi as the network interface, you get this error. I suspected this.
Not sure if this is a bug or Apple wants people to use Ethernet only, if so why give a choice, probably a bug.
I have succefully used NetRestotre Lion server on a 2011 Mac Mini, worked perfectly. Then I remembered, I was using wired Ethernet, as I suspect most servers would use a wired network connection.
MT Lion Server NetRestore / NetInstall works if you use Ethernet, and turn off Wi-Fi. Ethernet will actually show up as a selectable option under Access > Settings > Enable NetInstall Setttings On.., and you click Edit, and can check enable Ethernet.
Once I did that the error went away. Then you get another message, if you do not have a NetRestore (in my case) image in the proper path, which you can set. I always like to do this away from the the boot volume, saves space, etc.
You have to manually copy the .nbi folder you created with System Image Util. It seems Apple could have gone the extra step and included that in the Server GUI.
No more Workgroup Manager, Server Admin, and the other dozen apps it tooks to admin server. Some are complaining. I for one like it very much. Always thought it was somewhat stupid and lazy of Apple to have that functionality across several apps. It was always un Apple like. It should be One App. I like what the Server app is now.
Managing users, groups, shares, services is so much better, and refined, consolidated. Makes so much more sense.
(Local User, Local Network User), you actually know clearly what type of user you are loooking at. WGM was IMHO a nightmare to navigate, it was schizophrenic (left over from NeXT I surmise).
And of course one can go to the CL for all sorts of deep things like dns, changeip, dscl, odutil, etc. It's all there.
john
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