How to fix "unable to purchase app at this time" issue

Since updating to IOS 7, I have been unable to download from the App Store. The message "unable to purchase app at this time, please try again later" appears and app's will not download.

Is your Device Jailbroken? Not that anyone would admit to it publically, but I think that is the root of your problem. Jailbroken apps like AppCake will cause problems. Good luck.

Similar Messages

  • What does the message (unable to launch app at this time try again lat ....done. Retry

    What does the message mean( unable to launch app at this time   Done.    Retry ) .

    The only other thing I can think of since this problem has to do with downloading on 3G is that the signal strength isn't good enough. Try a reset on the device, hold the sleep/wake and home buttons together until you see the Apple logo and release. Once the phone restarts see if you can get it done. If not, you might want to check with iTunes support and see if they see anything wrong with your account.
    Have you tried downloading on wifi? Does this work? Have you checked in iTunes for available downloads to try and get what you have cleared to start over?

  • Unable to download app at this time.

    Hello, today I was downloading some apps but after some time I got an error showing that "Unable to download app" The app cannot be downloaded at this time. I tried retrying but no use. I tried all the methods of troubleshooting. I resetted my network settings and also all contents and settings but the error was the same. Then I tried downloading apps with my carrier network it was fine, but I can only download 100MB with the carrier nework I was able to download with carrier before the reset as well. I tried changing the date and all other Wi-Fi troubleshooting. This error just occured today. Any help would be appreciated.

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can’t connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Why am I always encounter unabled to dopwnload app at this time everytime I attempt to download an applicaticatiob from apps store?

    Please help me to solve my problem..

    Make sure you don't have any paused installs or downloads in other apps, like the App Store or iTunes Store.
    If that doesn't do it, try resetting or restoring the iPad.

  • I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, managed to reset but still unable to purchase apps from itunes store. Any good suggestion to fix this problem?

    I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, I managed to reset but still unable to purchase apps from itunes store. Any good suggestion to resolve this issue? Thanks

    Contact itunes support:
    http://www.apple.com/support/itunes

  • HT1491 I'm using a prepaid credit card to make in app purchases. Every 2 days or so, I will attempt to make an in-app purchase and it will say "Unable to complete transaction at this time. Please contact iTunes Store Support."

         Like I said, I often play iOS games on my iPhone 4S in my spare time. Sometimes, if the game is good enough, I will attempt to make an IAP (In-App Purchase). Sometimes, I have no trouble with this. Other times it will say: "Unable to complete transaction at this time. Please contact ITunes Store Support. I primarily use a prepaid credit card by AMEX called Bluebird. I always make sure that I have plenty of funds available in it. For instance, tonight, it has roughly $200 stored. So I try to make an IAP for $10 and it works fine. Later I make another for $15, no trouble there either. Then I try to make a purchase on the same game for $2.99 and it gives me that error message.
         This has been happening on and off for the past 3-4 weeks only. Every few days it happens, I contact the iTunes Store Support, and sometime in the next 24-72 hours they get back to me. They then apologize for the inconvenience and fix the problem. But the main problem is that their fix seems to be only temporary. It happens irregardless of how much money I have available on my card. I've even had it happen when I had just redeemed a. $50 iTunes gift card and was trying to make a $5 purchase.  It doesn't seem to matter if I've spent a little bit or a lot of money that day. It doesn't care for which game I am purchasing the IAP. TThis never happened to me before a month ago. Now it won't stop. And it is incredibly frustrating that it seems to happen for no rhyme or reason out of the blue. Then I'm stuck waiting on the support staff to get back to me for the next few hours to few days, depending on the day.
         Is this happening to anyone else?  Does anyone have any ideas why this is happening?  Or how can I prevent it from happening in the future. The support folks at Apple are nice, but I'm tired of emailing them every other day with the same problem. I'm sure they are quite tired of getting emails from me at the same frequency. Any assistance would be appreciated. Thanks in advance.
    Nick
    P.S. my Internet connection is working perfectly. No technical difficulties whatsoever other than the inability to make an IAP. Also, after it gives that unable to complete transaction message, I can no longer buy anything with my apple account until tech support fixes it. Any suggestions or ideas appreciated.

    Thank you Brian, but I just tried that, and it didn't work, I'm still getting the same messages.

  • Unable to Purchase: "APP" could not be purchased at this time. Please try again later.

    Everytime I've tried to purchase an app since downloading IOS 7 (don't get me started on the oh-so-many things that don't work with this new operating system, although this one really ticks me off) I can't download a single app from the app store. The message (above) is what I get with "APP" being the actual name of the app (ie. "Instagram"). The apps I already have on the phone will automatically update without a problem, this has to do with the actual new purchases (either free or paid) that I would like to make. I currently have the most up-to-date version of IOS 7 v. 7.0.4
    I have tried to do the following to no avail:
    1) A soft reset: Holding the top bottom and the home button simultaneously until the phone powers itself off and automatically comes back on.
    2) Signed in and out of my Apple iTunes account.
    3) Signed out of my Apple iTunes account, did a soft reset, signed back in once the phone powered back up.
    4) Changed the credit card information to a different credit card just in case for some strange reason Apple didn't like my credit card.
    Any suggestions that anyone else may have (and please don't link to a troubleshooting article, those are hardly helpful) would be great. I've looked through Apple's support communities and haven't found a single answer to this question, although I've seen similiar questions and no real answers thus far.
    Thank you.

    I also have the same issue. Unable to easily purchase apps from the app store. Get the unable to purchase app purchase, followed by a never ending spinning circle next to the app title. I've discovered that closing out of the app, and attempting to redownload from the purchase list usually works.
    Apple has really screwed up the user experience with ios7. This is inexcusable. A $600 device that is supposedly state of the art, and you have to try several work arounds to download apps is tragic. If Steve Jobs were around, several heads would have rolled by now. This needs to be fixed now, not in February, not in March.

  • HT1977 how do I permanently erase purchased app from my itunes account?

    how do I permanently erase purchased app from my itunes account? It bothers me a lot when I try to syn my device to a new computer and all the apps i've ever purchased get downloaded to a new computer even the ones I never use anymore.

    Sorry, but you can't permanently delete an app. You can hide them:
    http://support.apple.com/kb/HT4919
    but the app will still sync to your computer if the app is present on the iPad. If the apps are downloading directly to your computer and hiding doesn't do the job, you'll need to turn off automatic downloading.
    Regards.

  • How can i move my purchased app from apple id in russia to ukrainean app store when i change country

    I had my apple id in Russia and had a lot of purchased apps there. Recently i had to change a country of my apple id to Ukraine. So i have a question how can i move my purchased apps to apple id in Ukraine?

    You have been mislead. Other users report that what you have been told by the Hack is not true. The apps will appear to have disappeared, but if you try to update an app at first the MAS will appear to be selling you the app, but if you continue, as if to buy the app, the MAS will realize that you previously purchased the app and download it for free. You can test this for yourself using a free or inexpensive app.

  • HT1203 Can I share one iTunes account for my iPad and two I phones? If so, how can I get the purchased apps and music on all three devices? Do I need a home computer,

    Can I share one iTunes account for my iPad and two I phones? If so, how can I get the purchased apps and music on all three devices? How do I sync all the devices to have the same music and apps?

    You can set up an iCloud account on each one (the SAME iCloud account using the same AppleID on each) and then sync via iCloud.
    http://support.apple.com/kb/HT5262\
    However, an iCloud backup nor sync contains purchased content - that is available for redownload from the iTunes and App stores (so no need to waste iCloud space storing it for you).
    So, for purchased content, you will have to download it on each device - just use the same AppleID and download each item on each device.
    Without a computer to aid the sync'ing, downloading the purchased content on each device is the only way.
    P.S  audiobooks cannot be re-downloaded once purchased (all other content can be), so without a computer to save, store and move the audiobook files around, you will only be able to put those on one device - the one you first purchase it on.

  • HT201272 How can I recover a purchased app on one itouch (which has since died) and put it on my new itouch device if I haven't syncronised my old device with my mac/itunes account before it died?

    How can I recover a purchased app on one itouch (which has since died) and put it on my new itouch device if I haven't syncronised my old device with my mac/itunes account before it died?

    It is easy to download items you have purchased from iTunes again; this article will walk you through it: http://support.apple.com/kb/HT2519
    You want the "Apps on iOS" section.

  • I recently did the iOS 7.0.2 update, now I'm unable to purchase apps. "App could not be purchased at this time. Please try again later. ". I have tried a few of the suggestions and nothing has worked. Reset,change auto lock time on main screen, now what??

    I recently did the iOS 7.0.2 update, now I'm unable to purchase apps. "App could not be purchased at this time. Please try again later. ". I have tried a few of the suggestions and nothing has worked. Reset,change auto lock time on main screen, change language setting. Now what???

    This sorted it for me:
    Backup your iPhone to iCloud (I believe backing up to iTunes will work too). Now go to "Settings --> General --> Reset --> Erase All Content and Settings" to completely restore your iPhone to factory settings. Assuming you've backed up to iCloud, you'll be asked when setting up your iPhone if you want to restore from an iCloud backup. Choose that option and once your iPhone has restored itself from your backup, this annoying problem will finally be gone! (was for me anyway).
    To restore from an iTunes backup, connect your iPhone to your computer, load iTunes. Click the File menu and select Devices > Restore from Back up.

  • Though my system is authorised with itunes to play purchased apps,but when i sync my system it says it is no longer authorised...then how do i install my purchased apps?

    though my system is authorised with itunes to play purchased apps,but when i sync my phone with the system for installation of apps it says your system is no longer authorised....then how do i install my purchased apps?

    Hello swethachavali,
    Thanks for using Apple Support Communities.
    Make sure that you are authorizing your computer with the same Apple ID that you used to purchase those apps.  Please review the following article for more information:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Take care,
    Alex H.

  • I was 3-4 updates behind on ipad. Did back-up, installed update to ipad now how do I get my purchased apps back on my ipad?

    I was 3-4 updates behind on ipad. Did back-up, installed update to ipad now how do I get my purchased apps back on my ipad? I assume they didn't back up to cloud since that came with this update. I can see all my purchased apps but no way to transfer them back to my ipad from whereever they are.  Wish itunes was more user friendly.  Help please.

    If you are running iTunes 11 and if you didn't figure this out yet, when you launch iTunes - go to View>Show Sidebar from the menu at the top of the screen. Once you can see the sidebar, iTunes looks so much more familiar.
    The "new look" iTunes doesn't appeal all that much to me, I just want the functionality that I have always had. It's still there, its just been hidden with a lot of fluff and visual wow that I really don't care about .... Just my opinion.

  • How do you keep your purchased apps if you are forced to change your Apple ID?

    How do you keep your purchased apps if you are forced to change your Apple ID? A good example is if you are forced to change your email, which you use as your Apple ID.  what if it is a security app and you lose a lot of data if you lose the app? Why are the apps tied to the Apple ID rather than the user? Why is it impossible to globally change the Apple I D?

    All content is tied to the account, but you can change the primary email address on an account e.g. you can log into your account via the Store > View Account on your computer's iTunes and there should be an Edit button to the right of your account id on your account's page, or similarly on your iPad try tapping on your id in Settings > iTunes & App Store and view your account. Or you can update it by logging into it via this page http://appleid.apple.com . You shouldn't lose any content on the account if you update it.
    After updating the account you may need to log out of your iPad by tapping on your id in Settings > iTunes & App Store and then log back in with the updated version for it to be 'refreshed' on it

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