How to fix Windows update after refresh?

ENVY dv7, Windows 8. After refreshing Windows, Windows update is stuck at 0%

Hi Diaz418198,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP ENVY dv7 Notebook and getting a screen on startup at 0%. Try performing a hard reset. When performing a hard reset please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices. If that does not help try to turn on the computer you start to press F11 repeatedly till the menu opens. You can do a system restore.
Hope this is helpful.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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    888 9f8
    Misc ===========  Logging initialized (build: 7.9.9600.16403, tz: -0800)  ===========
    2014-03-04 13:49:52:826
    888 9f8
    Misc  = Process: C:\Windows\system32\svchost.exe
    2014-03-04 13:49:52:826
    888 9f8
    Misc  = Module: c:\windows\system32\wuaueng.dll
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    888 9f8
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    2014-03-04 13:49:52:826
    888 9f8
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    888 9f8
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    888 9f8
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    888 9f8
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    888 9f8
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    888 9f8
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    888 9f8
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    888 9f8
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    888 9f8
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    888 9f8
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    888 9f8
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    888 9f8
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    888 9f8
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    888 9f8
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    888 9f8
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    888 9f8
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    888 9f8
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    888 9f8
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    888 9f8
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    888 ba4
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    888 ba4
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    888 ba4
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    888 ba4
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    888 ba4
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    888 ba4
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    888 ba4
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    2014-03-04 14:13:11:126
    888 ba4
    Agent  * Access type: No proxy
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    888 ba4
    Service UpdateNetworkState Ipv6, cNetworkInterfaces = 5.
    2014-03-04 14:13:11:126
    888 ba4
    Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2014-03-04 14:13:11:126
    888 ba4
    Agent  * Network state: Connected
    2014-03-04 14:13:11:126
    888 ba4
    Service UpdateNetworkState Ipv6, cNetworkInterfaces = 5.
    2014-03-04 14:13:11:126
    888 ba4
    Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2014-03-04 14:13:11:142
    888 ba4
    Agent ***********  Agent: Initializing global settings cache  ***********
    2014-03-04 14:13:11:142
    888 ba4
    Agent  * Endpoint Provider: 00000000-0000-0000-0000-000000000000
    2014-03-04 14:13:11:142
    888 ba4
    Agent  * WSUS server: <NULL>
    2014-03-04 14:13:11:142
    888 ba4
    Agent  * WSUS status server: <NULL>
    2014-03-04 14:13:11:142
    888 ba4
    Agent  * Target group: (Unassigned Computers)
    2014-03-04 14:13:11:142
    888 ba4
    Agent  * Windows Update access disabled: No
    2014-03-04 14:13:11:142
    888 ba4
    WuTask WuTaskManager delay initialize completed successfully..
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    888 ba4
    Report CWERReporter::Init succeeded
    2014-03-04 14:13:11:142
    888 ba4
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    2014-03-04 14:13:11:142
    888 ba4
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    2014-03-04 14:13:11:142
    888 ba4
    AU ###########  AU: Initializing Automatic Updates  ###########
    2014-03-04 14:13:11:142
    888 ba4
    AU AIR Mode is disabled
    2014-03-04 14:13:11:142
    888 ba4
    AU  # Approval type: Scheduled (User preference)
    2014-03-04 14:13:11:142
    888 ba4
    AU  # Auto-install minor updates: Yes (User preference)
    2014-03-04 14:13:11:142
    888 ba4
    AU  # Will interact with non-admins (Non-admins are elevated (User preference))
    2014-03-04 14:13:11:142
    888 ba4
    Agent Switching to hardware-verified ClientId.
    2014-03-04 14:13:11:142
    888 ba4
    AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070490
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    888 ba4
    AU AU finished delayed initialization
    2014-03-04 14:13:11:158
    888 ba4
    AU OOBE is in progress, so cannot perform Accelerated Install
    2014-03-04 14:13:11:158
    888 764
    IdleTmr Incremented idle timer priority operation counter to 1
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    2014-03-04 14:13:13:353
    888 764
    AU Triggering AU detection through DetectNow API
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    888 764
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    888 ba4
    AU Windows OOBE is still in progress. AU deferring detection
    2014-03-04 14:13:13:353
    888 ba4
    AU WARNING: BeginDetection failed, hr:0x8024a008
    2014-03-04 14:13:13:353
    888 ba4
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    888 ba4
    AU  # WARNING: Failed to find updates with error code 8024a008
    2014-03-04 14:13:13:353
    888 ba4
    AU AU setting next detection timeout to 2014-03-04 22:43:13
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    888 ba4
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    2014-03-04 14:43:13:405
    888 ba4
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    888 ba4
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    888 ba4
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  • How to install Windows Updates on a 2012 Domain Controller w/Group Policy Settings

    Hello All,
    I'm having an issue installing Windows Updates on my Windows Server 2012 Standard with AD DS role, acting as a backup DC.
    I have Group Policies setup for the Domain Controllers to download updates from my WSUS server but not to install them. When I go to my Windows Server 2003 R2 Domain Controller, I can install updates via the "Install Updates and Shutdown". That
    option doesn't show up on the 2012 server. I can see from my WSUS server and the event viewer that the updates are being downloaded to the 2012 server........just no option for me to install the updates.
    Am I just missing something or will I need to change the way my Group Policy is setup to allow installs and/or downloads? Any help would be greatly appreciated!
    Tony

    So I've totally removed the GPO settings for configuring updates on the Default Domain Controllers OU and I can get the Windows Server 2003 Server to get updates from Windows Updates, but the 2012 Server still won't show me how to download or install any
    updates. It just states on the log-in screen that there are "Windows Updates Sign in and install important updates".
    Well guess what Microsoft! I've signed in and still don't see where I can install updates!!!
    I guess because you've set AU=3.
    There doesn't seem to be much documented in depth about AU/WUAgent (not in the history of forever), but Lawrence and others in the WSUS forum do cover a lot of related question about the agent and also GP settings.
    Lawrence has blogged a lot of detail about the registry settings which are available for AU/WU, and how some of those settings are not practically of any use since WinXP.
    So, even though your question isn't about WSUS, the WSUS forum is a great place to visit for help for WUAgent etc.
    Anyway, "where can I install updates?" :
    on the Start screen, Search for "Windows Update"
    or
    Settings charm
    Change PC Settings
    Update and Recovery
    Windows Update
    or
    Control Panel\System and Security\Windows Update
    Some further (light) discussion on the "new" behaviour:
    http://blogs.msdn.com/b/b8/archive/2011/11/14/minimizing-restarts-after-automatic-updating-in-windows-update.aspx
    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

  • How to block Windows update services?

    We have a need to prevent windows update traffic to flow thru our network on certain dates. Basically this type of traffic will clog our mpls bandwidth preventing other type of traffic to flow. We are using up to some part QoS on out routers but it not working all the time. Eg, we put in ip address of one windows update server but updates are pulled of the other, then you enter second ip and updates are coming from third, etc.
    I would like to explore other, a bit more controllable options utilizing Cisco's technology: ASA 8.4, IronPort WSA.
    In summary, to create a traffic policy, not specific to IP addresses, that will kick in at certain date/time, be on for certain period of time and turned off after (automatically).
    Any ideas, suggestions how to tackle this issues would be greatly appreciated.
    Regards,.

    In WSA, go to Web Security Manager/Define Custom Time ranges, and create a time range, call it "Workday", set it for the time you want to block.
    Create a new Access Policy, set the identies to All Users, click Advanced at the bottom.
    Set the time range to the Workday time range.
    Set the user agent to the Microsof Windows Updates (Its under Common User Agents/Others)
    In the Protocols section of the policy, set it for "Define custom settings", and tell it to http, ftp, etc.
    There are other ways to do it, creating an Identity for example, and then creating a policy for that, but this should work...

  • Can I still uninstall any windows updates after clean up the winsxs folder by dism on Win2008 R2 SP1?

    Hi,
    Just a general question about Dism, does the cmd below only focus on serivce pack clearn up or I wont able to uninstall any windows updates at all after the clean up?
    dism.exe /online /cleanup-image /spsuperseded
    Regards
    Anders

    Hi,
    The service pack cannot be uninstalled after this command is completed.
    Clean Up the WinSxS Folder
    http://technet.microsoft.com/en-us/library/dn251565.aspx
    How to reclaim space after applying Windows 7/2008 R2 Service Pack 1
    http://blogs.technet.com/b/joscon/archive/2011/02/15/how-to-reclaim-space-after-applying-service-pack-1.aspx
    Hope this helps.

  • Establishing Windows update after OS crash & recovery

    Hello: After running a recovery of Windows XP professional and updating it to SP3, I am unable to establish contact Windows Update to download remaining fixes. Ran MS "Fixit" App, but no luck. Tried to upgrade MS Explorer to 8 from 6 and no luck.
    Any thoughts or ideas would be appreciated.

    Please post windowsupdate.log file.
    Arnav Sharma | Facebook |
    Twitter Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members
    reading the thread.

  • How to fix Software Update Problem?

    I was do some update includes new 10.5.1, iTunes, QuickTime, and many more, but today I test to check new update I got blank list and I was try to do via Terminal and got this message
    Software Update Tool
    Copyright 2002-2007 Apple
    XML parser error:
    Encountered unexpected EOF
    Old-style plist parser error:
    Malformed data byte group at line 1; invalid hex
    What's going on? and How to fix it my Leopard Software Update Problem

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
    http://www.apple.com/itunes/download/
    Does it go through properly this time?

  • How to throttle Windows Updates in BITS 4.0

    Hi,
    We are trying to solve a problem related to limiting the "Windows Update" traffic between Windows Clients and Internet Windows Update servers:
    We have a WSUS infra setup like this:
    Master server which is used for for approving patches, and managing computer groups. We don't store patches on that server, and clients are configured to download patches from the internet.
    We have around 20 sites all sites are pointing "Intranet Update Server" to our master server.
    The issue we are having is that in some cases, when we do a patch approval cycle, some remote sites with many users and insufficient internet bandwidth get lousy internet access performance.
    We have identified the cause of this issue to be the large amounts of data that need to be downloaded by Windows Update.
    The solution we are looking for is a way to limit Windows Update Traffic, so my mind jumped immediately to BITS.
    I dug around the BITS features, and found the Peer Caching feature.
    However as I read in Technet, BITS 3.0 has some peer caching capabilities.
    With BITS 4.0 this has been removed, and the only caching available is via BranchCache.
    I've read this thread(link), and
    the OP is almost in the same situation as me, only he was trying to setup a branchcache server, and the clients would make use of that feature, when downloading from his internal WSUS.
    So what are my options in terms of improving BITS bandwidth usage? Limit BITS download traffic during daytime hours?
    p.s. Before someone says "Why don't you just setup a replica servers in each branch?" - we have no resources for this, and this doesn't play nice with many of our roaming users that go from location to location. Then we'll be moving our bandwidth
    problem from the Internet lines to the MPLS/Leased lines - which are far more costly.
    thank you,
    ionut

    I dug around the BITS features, and found the Peer Caching feature.
    However as I read in Technet, BITS 3.0 has some peer caching capabilities.
    With BITS 4.0 this has been removed, and the only caching available is via BranchCache.
    BranchCache is not an appropriate solution for your scenario, as it requires a WS2008R2 or later server to act as the server-based cache. 
    However, do not be confused by the fact that BranchCache and Peer Caching are enabled in the same way on a client system. PeerCaching is an appropriate solution for these sites.
    So what are my options in terms of improving BITS bandwidth usage?
    The starting place is to limit the background throughput utilization available to BITS. Almost certainly you're saturating the Internet link because each client is evaluating "available bandwidth" at the NIC, which even on a busy network would
    still be 10+mbit/sec for each system.
    The policies needed for this purpose are documented in the WSUS Technical Reference Guide:
    Improve WSUS Download Performance with BITS. As described in the section "BITS bandwidth limitations", you'll need to set the policy "Limit the maximum network bandwidth for BITS background transfers".
    But also in that section is the guidance on how to implement PeerCaching, which if all of your systems are BITS 3.0 capable, would be the best solution. In that case only *one* system downloads from Microsoft (it'll be the first one to detect the availability
    of a new update, so you cannot predict or control this action), and the rest will get the needed files via LAN connections. Of course, you'll still want to limit the bandwidth utilization on the Internet link, and it will still need to be configured for ALL systems,
    but it will be exponentially less utilization with PeerCaching than with everybody-for-themselves.
    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

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