HOW TO FIX YOUR BLACKBERRY: DEVICE SOFTWARE REINSTALLMENT.

All your phone truly needs is its software updating. I believe that sometimes certain software versions just stop working or become incompatible in some way or another because they are too 'old', and this incompatibility particularly affects Blackberry Messenger or receiving incoming emails. I worked out how to fix my own Blackberry Curve 8520, without having to ask anyone for help, particularly my carrier service (Orange - as I believe that they are as clueless as we are!). In short terms, you need to replace your device's software completely, and this may take a while, but it is definitely worth it!
This is how I fixed mine :
1) Have your USB lead ready to connect your phone to your laptop, or Mac (but do not connect your phone via the USB to the laptop until after step 3.)
2) In order to manually reinstall the latest software - even if you have the latest software, this shall work - you have to download the 'Desktop For Blackberry' program onto your laptop, or Mac. Click the following link in order to download and install this program -
http://www.us.blackberry.com/apps-software/desktop/ -
(for laptops only, to download this program for Macs, go to the blackberry website and find the program, it gives you the link for Mac download separately).
3) Ensure that you have fully installed the 'Desktop For Blackberry' program on your laptop, or Mac, and then proceed to set up your phone with this program by connecting your phone to your laptop, or Mac, via the USB cable. It should then prompt you to enter your devices security password. From here, you should be able to access your phone via your laptop.
4) Once 'Desktop For Blackberry' is fully set up and synced with your Blackberry device, the next major step is to install the latest software update for your device (even if you have the latest software, reinstalling it should work). Follow the following link in order to download the latest software version via 'Desktop For Blackberry' -
http://us.blackberry.com/apps-software/devices/
- (If you are viewing this message a few weeks or months later, when you follow this link, ensure that this is the LATEST software available. If it isn't, the latest software shall be on the left of the screen when the link is clicked on.)
This should, again, prompt you to enter your device security password on 'Desktop For Blackberry', and then follow the next few steps to fully install the latest software onto your Blackberry Device.
NB; DO NOT DISCONNECT OR LET YOUR LAPTOP, OR MAC, LOSE POWER DURING THIS PROCESS, OTHERWISE THIS MAY LRENDER YOUR DEVICE COMPLETELY DISABLED.
NB2; THIS PROCESS IS NOT A QUICK FIXX, IT MAY TAKE UP TO AN HOUR, OR MORE, FOR THE PROCESS TO COMPLETE ITSELF.
LET ME KNOW IF THIS WORKS, KUDOS PLEASE AND LEAVE ANY COMMENTS OR QUERIES !!

Hey I tried that before and it work but yesterday I was using my phone while talking to someone so I rest it down on a table then phone screen went black n when I press it it never responded so I need normal procedure by taking out the battery it load up then froze coming to the end of the loading bar it froze again I waited for a while took out the battery waited for 5 minis same thing I waited for 10 minis same thing so I waited 30 minis or more same thing
I left on with froze for the whole night same thing...what else can I do need help ASAP got so many important information on there already missed out and important program this morning because of that

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How To Fix Your Apple Devices Not Linking Up Together When You Update to iOS8

A lot of people including myself had this problem and it took me forever to figure out what was going on and how to fix. To save you a trip to the Apple store watch this how-to video i posted on youtube: http://youtu.be/VCX0y_gEJdg

This works flawless for me. I have upgraded many with a PC over the years.
Manual device OS upgrade instructions:
1. First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6
6. remove internet connection to PC and reboot PC.
7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.
8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339
Enjoy the new OS.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
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How To Update Your Blackberry Handheld Software

Hey, all,
Lately, a lot of Blackberry owners have been asking some basic questions regarding updating their device's software, or operating system (OS). I know that I own a Bold 9650 and a software update was just release a few days ago. A couple of questions arise and they are good questions, "How do I update my Blackberry software," and "Which is better, wireless update or on my computer." To answer, let me start with which method is better. Both ways are ok, however, wireless takes at least 90 minutes to 2 hours. The download can be interrupted and corrupt the whole process. I find updating by way of the computer faster and safer. It usually takes about 30-45 minutes with a computer. How to acutally perform an update is fairly easy, but you need to be prepared in advance. To start, you will need your USB cable that came with your Blackberry. Before you update, backup your device's data with Blackberry Desktop Software. It is always good to save your personal settings, calendar events, and contacts. The rest of the process has been laid out very nicely by Blackberry, so I thought I would just give you their instructions for installing the Blackberry handheld software. Go to this website for more information. Follow the instructions and you will not go wrong. If for some reason things do not go well, you can always check here in the forums for an answer.
Doc

Once again you have proven how valuable the community members are on our VZW Forums.. This is great information and I am sure that it will help all of our Blackberry users. Thank both SoccerRef and StreetDocRN for being great contributors to our Forums.

How to Re-Install your Applications after Updating to BlackBerry Device Software 5.0

If you have recently updated your BlackBerry to BlackBerry Device Software version 5.0 you may have noticed that you are missing some of your applications. The most common reason for this is that the applications are not designed to be run on a BlackBerry using version 5.0 and they are automatically removed during the reload process.
If this has happened to you you will need to follow the steps outlined in one or both of the the following articles:
Applications are removed after upgrading or switching to a BlackBerry smartphone running BlackBerry ... (KB19913)
Application icon missing and displays in an 'Archived' status in BlackBerry App World after upgradin... (KB19976)
BlackBerry Wallet icon disappears when upgrading to BlackBerry Device Software 5.0 (KB19911)
-tg
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Hey I tried that before and it work but yesterday I was using my phone while talking to someone so I rest it down on a table then phone screen went black n when I press it it never responded so I need normal procedure by taking out the battery it load up then froze coming to the end of the loading bar it froze again I waited for a while took out the battery waited for 5 minis same thing I waited for 10 minis same thing so I waited 30 minis or more same thing
I left on with froze for the whole night same thing...what else can I do need help ASAP got so many important information on there already missed out and important program this morning because of that

Is it safe to reload your OS using BlackBerry Device Software? (9300 curve)

I'm planning to Reload my OS 6 using BB Device Software to fix the battery problem. Will this be safe? Or is this the proper way on reloading the OS.
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Please help on this.. would greatly appreciate it.

How to fix a blackberry torch after it is unuseable after software update was interupted.

please please could someone help me, i have looked all over the internet for answers.

remove your battery and keep it out when you connect to the Desktop Software. You will get a pop up that the device can't connect and there should be Retry, Update and Cancel buttons. Select Update and you will then be able to reinstall the current device software version.
When the load is progressing, you will see a step that says "Wait for device initialization". At this point, insert the battery and the reload should complete.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

How To sign up to Receive notifications for BlackBerry Device Software updates ?

Hi All,
Happy new year to all.
CAn you help me to How To sign up to Receive notifications for BlackBerry Device Software updates for my devices. ?
Device model : Q5 device
DEvice OS : BB 10

You will receive a notification with your device, you can also check for updates in Settings.

During an update of the applications on the BlackBerry smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatis

I have reset both my torch and playbook back to original only thing that I kept was my contact. And still problems I am a few min away from leave my loved blackberry and going android !! Or heaven help us Phone
Issues 1) playbook wont connect to desktop manager anymore
2) Play book has 2 calendar icons with two different settings on them ??? I have one that is currently working with my yahoo email and calendar account.
3) my Phone when connected to desk top software shows the calendar as read only
4) Unable to update my phone says During an update of the applications on the BlackBerry® smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatisfactory dependencies."
I just want my email and Calendars to work I am tried of spending nights trying to get these deices working !!!
someone please help me. !!
I know you are going to ask I have updated everything last time and it is all as update as it can get.
As for now as I wait I am going to wipe my phone again and just set everything up again !! If I have to even my contacts AHHHH Help I am starting to think crazy thoughts

Did you try to eboot the your PC or laptop where your device is connected ?
I experienced this with my windows laptop, after a failed to do an update, I restart the laptop and my Torch, then retried, and it's worked

Blackberry Desktop Software Failed to validate your blackberry device

Blackberry 8310 was running slow. The people at the ATT store said I need to update the software. Downloaded the newest version to the desktop and when I tried to upload it to the phone received the following message
"Blackberry Desktop Software Failed to validate your blackberry device update"
"Aborting install due to validation failure. Some packages contained unsatisfied dependencies"
I am sure others have seen it. What do I need to do. Thanks Mike

Glad to hear. I just did this again last night, and I think I've isolated the specific program that causes the problem, but I can't be sure.
I think it's "Documents To Go".
People might try deleting just that one program first in Options > Applications > Add-Ons if they didn't want to delete everything else too. It's worth a shot.
J

BlackBerry Device Software

Hi anyone can help me how to install blackberry device software to my desktop computer? I already download the installer but i can't install it and what is the meaning of this message
Windows ® Installer. V 4.5.6001.22159
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
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/update <Update1.msp>[;Update2.msp]
Applies update(s)
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Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.
when i click my install wizard it always show
Solved!
Go to Solution.

Ok, let me suggest you reboot your PC and try running the EXE file you've downloaded again.
I've never seen that message before from the installer file.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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How can I update my device software when my phone keeps rebooting? Please help!

Hi!
Ok so yesterday, my phone randomly froze. The screen went white and error 102 came up. After lots of research, I realized only updating my blackberry would sort it out. It was impossible though as my blackberry started to load 3/4 of the way and then reboot again. Today, I ended up having to wipe my whole system to which I got error 507. For a while my phone wouldn't find any updates and when it did, it would begin to update and then my phone would reboot mid update. I FINALLY found apploader on my system after a big struggle LOL to which it told me I had no software (which I was aware of) and didn't give me the option to add or install everything. I then manually downloaded the software I needed and started apploader again to which it FINALLY found my software, went all the way through to the stage I needed. Told me what would be installed (software, app world, bbm, etc). I started celebrating, went through with the update to which my phone just REBOOTED AGAIN! So obviously the update couldn't complete! I've been through everything.. uninstalled and reinstalled my OS, wiped my phone system, deleted vendor. But absolutely nothing is working. I've got all the way to the end finally and can nearly update my system but the phone just won't stop rebooting. Help!
Thank you

This tip is for those users where the 'Safe mode' works which want to install new or current device software and restore existing apps in one update.
I had a similar issue. My Torch rebooted about 30s after the home screen was up again so I could not use DTM to help me. So I used the ‘Save mode’ procedure by holding down the escape key when I saw the loading bar appear and then released it when the home screen was up with a ‘Safe screen’ message, saying OK then.
see for ‘save mode’ link:
http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=08A4E88DB3F21D4A860414EDED22AB58?...)
Once my Torch was steady and did not reboot any more I deleted the 2 apps which might have caused the issue after upgrading them (Who knows why my phone did to tart this afterwards?).
If your phone still reboots after a 'safe' boot, it might be a hardware issue, either in your phone or the cable connections. Try a different USB port, another cable, wiggle on the connection points to see what happens. It could also be that its device software got corrupted and then look elsewhere on this forum.
However, if the safe mode works I suggest reconnecting to your DTM7 in ‘Safe mode’. (Are you running DTM version 7 ?; I suggest it for the next tip).
Now, after you made another backup rather then using the’ Apploader route’ you went through before I suggest to select under Device ‘Update’ and then after it cannot find a newer version it says: ‘Connecting to your BlackBerry device’ and finally ‘There are no Blackberry Device Software updates available’.
Now select ‘View other Versions’ which then points to ‘Device software’ versions on your PC. (I assume you have at least one installed on your PC).
Highlight the ‘currently installed’ version and click install. Under ‘Update Options’ on the next screen check ‘Back up device data’ and uncheck ‘Email me…’ and then select ‘ Install update’
Now hands off till you get the’ Updating complete’ message. Follow all the prompts for each app. You might have to reload data from one of your previous backup files (it depends how convoluted your BB status is, i.e. did your wipe your phone with another method first?). If you did not and your apps are still present then my method should restore all your current data and apps.
I hope this can work for you too. Let me know by accepting this as a solution or ‘Like” it

Your Emitac Mobile Solutions LLC email service is deactivated, Email messages are no longer being sent to your Blackberry device

Hi
I just got this message yesterday: Your Emitac Mobile Solutions LLC email service is deactivated, Email messages are no longer being sent to your Blackberry device.
And since then, i havent being able to set up more than one email and i subscribed for 4.
I have rebooted\,, sent service books and hard set the phone so many times.
What should i do?
Thank you

Hi and Welcome to the Community!
From your post, I cannot quite tell if you did all of this, in exactly this way. Hence, with a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Apps won't install: BlackBerry Desktop Mgr failed to validate your BlackBerry device update

Just tried out the new Desktop Manager for Mac and it seems to blow up when trying to either install or uninstall applications.
I get the following error:
BlackBerry® Desktop Manager failed to validate your BlackBerry® device update.
Validation failed because a module marked for add (net_rim_platform_resource__pt) is not available on local disk
Some users have reported success with uninstalling an app first, but no luck with me.
Anyone have any ideas on this?
Thanks,
Tom

Hi,
I've had the same problem and I have figured it out...for me anyway. Make sure you have the latest version of Blackberry Desktop Manager and obviously the lastest software for BlackBerry Torch also. So, ths is what worked for me...
connect phone to computer and click on Applications (top right)
click "Check for Updates"
click "Show Other Versions" (if there are no updates for phone)
chose "BlackBerry 6.0 6.0.0.246 (Current Version-Reload)
then select
Once this has reloaded and your device is restarted go back to Applications and add/delete (by checking or un-checking) what you want.
*Warning: I had a fair amount of trouble with error messages or something having to be reset, but after going through all the red tape and turning my phone off and on again a couple times it worked!!
Hope this helps or at least gets you started.
~Never missed my iPhone so much~
Geaux Tigers

Keep getting error message, "An error has occured when opening this webpage so being reloaded". How to fix on iPad2. Software is up to date.

Keep getting error message, "An error has occured when opening this webpage so being reloaded". How to fix on iPad2. Software is up to date.

Hello jodifromahwatukee,
Welcome to the Apple Support Communities!
From what I understand, it sounds like Safari is not loading a single page or multiple webpages correctly and it is trying to reload the content. In this situation, there are a few different steps that I would recommend.
First, I would recommend clearing your history and website data as described in the attached article.
Safari web settings on your iPhone, iPad, or iPod touch - Apple Support
Nest, after the data has been cleared, I would recommend closing Safari completely as described in the next attached article.
Force an app to close in iOS - Apple Support
After Safari has been closed, reset your iPhone. After the reset, open Safari fresh and use it as you normally would. If the issue continues, please let me know.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Have a great day,
Joe

BlackBerry Media Sync Failed to connect to your BlackBerry device

I am trying to successfully sync my blackberry bold 9000 with itunes via the BB media sync program. I have successfully installed desktop manager and can sync contacts, email, add applications and can sync via Roxio media manager (painfully though). However when I open BB Media Sync I get an error Msg saying 'Blackberry Media Sync Failed to connect to your blackberry device - Retry or Cancel' It displays the device PIN in the window but still says please conect a blackberry device. I have mass storage mode turned on, media card support, USB drivers installed and have checked the media card is inserted correctly. When I try to find my blackberry in 'My Computer' it does not appear to be there either. What am I doing wrong?? Please help

Hi....
read this post and see if that works for you...
http://supportforums.blackberry.com/rim/board/message?board.id=Bold&message.id=1614&query.id=19721#M...
Cheers
M
Need additional information on BlackBerry products?
visit: http://www.blackberry.net

HOW TO FIX YOUR BLACKBERRY: DEVICE SOFTWARE REINSTALLMENT.

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