How to fix your hp pavilion touchsmart 15 notebook PC

(I joined this site just for this. I didn't even have this problem.)
Hello! I will teach you how to recover your computer from windows 8.1.
My friend's computer is the make/model listed at the top. I don't know if it's only his computer or all. But once he downloaded Windows 8.1, he couldn't use stereo or headphones, and couldn't access the menu.
Here is a video that will instruct you how to recover it, since you cannot access the menu;*
How to ║ Restore Reset a HP TouchSmart 15 to Factory settings…: http://youtu.be/7qoNkxUwNus
Listen to his steps. Thanks to the creator.
If you have anymore problems I will try to respond.
*disclaimer: I do not own this video. This video was not made by me.

Hey @Youre_Welcome ,
Thank you for visiting the HP Support Forums and Welcome.  Thanks for sharing.
Have a great week.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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