How to fix your iPod if it can't be mounted or recognized

Unless the iPod's HD is dead and damaged, it can be fixed by doing a Restore but how about it cannot be mounted or recognized by the computer and the window of the iPod updater will show a grey box of "RESTORE" and not allow you to click it.
Recently, I am busy to fix up my daughter's iPod (Mac version) she just bought back from UK, also a friend's iPod (PC version). I have done every steps but still not able to get the iPods mounted, therefore, for the last attempt, I plugged the Mac's iPod (in DISK MODE)with my PC, interestingly, the windown pop up and showing the message (cant remember the exact wording) that the iPod can't be read, then I opened the iPod updater, and I saw the Restore key "light up" and allowed me to the Restore. Once completed, the iPod showed a "plug to wall AC adapter" sign, so I connected it with the AC Charger, and the iPod showed the bar and indicated the completion of the Restore process.
Then I plugged it with my MAC, and got recognized and allowed me to do a Restore in Mac's version of iPod updater.
Then, I connected my friend's iPod (PC version) with my MAC, (again make sure to put it in Disk Mode before plug it with a Computer), I saw the iPod's icon showed up on my Disktop, so I opened the Disk Utility, did a ERASE (format in MS DOS), once finished, I replug it with the PC, and opened the iPod updater and allowed me to do a Restore.
It is worth to try if you have probelm with your iPod which is not able to do a Restore, what you need is check with your friends whether they got a PC or a Mac for you to fix up the problem.
Good luck

How to put the iPod into disk mode.

Similar Messages

  • How to fix your iPod after it got disabled to how it says connect to iTunes

    How to fix your iPod after it got disabled to how it says connect to iTunes

    i can probably help but i need more information

  • How Do Fix Your Ipod If It Says Disabled

    What Do You Do To Fix Your Ipod When It Says Disabled?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...

  • HT4623 I just recently updated my iPod Touch. While doing so, it didn't finish the updating but it went to screen where it has a white charger cord with and arrow pointing up toward a blue iTunes logo. Any suggestions on how to fix my iPod so I can use it

    Any suggestions?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • How to fix your ipod turning off automatically

    It turns off randomly and usually a green screen with black stripes shows up. It Starts up automaccly right away though. Im also having problems with the time it doent keep the right time. please help

    Try:
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                              

  • How to fix your iPod when it's frozen on the apple logo screen?

    I tried to charge and restart it, but neither one worked.  It has remained on the apple logo screen for two days. 

    Two days is two days too long. Read this which will eventually lead you to the procedure to restore the iPod:
    iOS: Not responding or does not turn on

  • How can you fix your ipod touch when apps are closing on you, how can you fix your ipod touch when apps are closing on you

    How can you fix your ipod when apps keep crashing on you while your in that app?

    See:
    iOS: Troubleshooting applications purchased from the App Store
    Contact the developer/go to their support site if only one app.
    Restore from backup. See:
    iOS: How to back up              
    Restore to factory settings/new iPod

  • Can anyone tell me how to fix my iPod. I was updating it and I turned it off in the middle of the update. I tried to put it through a recovery on the iTunes but it keeps giving me 3194.When I turn it on it will go to a light blue screen.

    Can anyone tell me how to fix my iPod.I was updating it and I turned it off in the middle of the update. I tried to put it through a recovery on the iTunes but it keeps giving me 3194.When I turn it on it will go to a light blue screen.

    See the action for that error included here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • How to fix an iPod hardshell case?

    Can someone tell me how to fix and iPod hardshell case I'm getting a new one soon but until then I need a case.

    What is wrong with it?
    What is is made of?
    You are really not giving us enough information to help you.
    Use duct tape.

  • Ipod disabled try again in 23,087,910 minutes ... How to fix a ipod touch saying this

    ipod disabled try again in 23,087,910 minutes ... How to fix a ipod touch saying this

    Hi amandafromtheentrance,
    I see that your iPod is disabled and you may have forgotten your passcode. Here is an article that will help you address this issue:
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    https://support.apple.com/en-is/HT204306
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • I can't delete apps on my iPad does anybody knows how to fix it. Also I can't open any iWork apps ,they open but won't show anything.

    I can't delete apps on my iPad does anybody knows how to fix it. Also I can't open any iWork apps ,they open but won't show anything.

    If the whole iPad freezes then something else is going on. Try this next. Close all apps in the recents tray and restart your iPad.
    Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • TS1424 how to fix your purchase could not be completed

    how to fix your purchase could not be completed
    I'm trying to buy a money for game /but I get this message every time when I trying to buy something so please can you help me guys
    And I appreciate your time Thank you
    Adres rahana

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS3682 how to restore my ipod touch,i can not restore it because i have ios 6 beta for 3 month

    how to restore my ipod touch,i can not restore it because i have ios 6 beta for 3 month

    If you are a registered developer, ask in the developer's forum.  If not, you have an unauthorized copy of the OS on your iPod and no one here can help you.

  • TS1412 any ideas about how to fix an iPod Nano with a white screen??

    any ideas about how to fix an iPod Nano with a white screen??

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • TS2529 how to fix the error message itunes can't sync apps because it can't determine what apps are installed

    how to fix the error message itunes can't sync apps because it can't determine what apps are installed

    Hi,
    This may be Helpful 
    AMDS for Windows
    http://support.apple.com/kb/TS1567

Maybe you are looking for