How to fix your iPod when it's frozen on the apple logo screen?

I tried to charge and restart it, but neither one worked.  It has remained on the apple logo screen for two days. 

Two days is two days too long. Read this which will eventually lead you to the procedure to restore the iPod:
iOS: Not responding or does not turn on

Similar Messages

  • How can you fix your iphone when it is stuck on the apple logo

    My Friend has an iPhone 3G(S) and  he wanted to put music on his iPhone. So he connected it to iTunes and said that the iPhone Had an iOS update. so he did the update and after the update, it got stop on the apple logo and it got an error and the iPhone is not responding and it is stuck on the Apple Logo.

    Alright Hernan there are a couple of steps you could try.
    Your first step has been mentioned twice, that is a "Hard reset". This can be done by holding both the Power/Lock Button (Top left hand corner of the device) and the Home Button (Circular button in the Bottom-Middle of the device) for about 3-5 seconds until the device shuts down, then attempt to start it up again.
    If this fails, you may have to take a rather drastic measure and put the device into "Forced Recovery Mode". This will erase all your data on your iPhone (So I'd hope you won't have to do this unless you backed up recently) and reset it to an empty device.
    To do this, head over to this article on the Apple Support Site and follow the instructions.
    http://support.apple.com/kb/HT1808.
    It does say for unable to restore or update, but look for the section where it says "Use the following steps to place your device into recovery mode."
    Hope this helps you!
    Regards,
    Kamikaze Kitten

  • I just restarted my phone, and now its frozen on the apple logo screen it shows when it restarts! anyone know how to get it to work?

    My phone is frozen on the apple logo screen that shows when restarting. I tried to restart it again, but it still freezes and stays on that screen . I really dont want to reformat! Does anyone have any idea how to fix it?  THANKS!

    You have to put it in dfu mode, when its plugged into itunes reset it by holding the home and the power button, when it starts back up let go of the power button and just hold the home button it should find your phone and say its in restore mode. from there you just have to restore it

  • Why is my iPod frozen on the Apple logo screen

    We've tried re-setting it & it's still frozen on the apple logo screen.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT201274 My iPod touch got restarted and frozen on the apple logo screen after I erased all content and settings. And it got restarted and frozen again every 5-10 mins until low battery.

    My iPod touch got restarted and frozen on the apple logo screen after I erased all content and settings. And it got restarted and frozen again every 5-10 mins until low battery. It also doesn't recognize by iTunes. Did any one has the same problem? And how did you solve it? Thank you.

    Try here:
    iOS: Not responding or does not turn on

  • IPod nano will not connect and the Apple logo screen stays up

    Hello,
    Earlier today I shut my iPod nano off normally (by holding the pause/play button). Later, when I went to listen to it again, I found it wouldn't turn on. I tried resetting it, and I got the low-battery signal, so I plugged it in. The thing is, the Apple logo screen is illuminated and I cannot get it off that screen, and normally when I plug my iPod in, iTunes comes up. iTunes didn't come up and it says there is nothing plugged in. What should I do?
      Windows XP  

    Okay.
    If the Apple logo is not going away and the iPod won't get to the main menu (when not connected to the computer), try what those links suggest.
    If your iPod does not get to the main menu or say Do Not Disconnect, it will not be recognized by the computer. You have to get the iPod to say Do Not Disconnect, show the main menu, or just get past the Apple logo before it will be recognized. The above links will help you get the iPod get past the Apple logo.
    The iPod cannot be recognized by iTunes or the computer if it is stuck at the Apple logo.
    Finally, don't connect the iPod while the iPod preferences in iTunes are open.
    btabz

  • HT201210 How do I fix my iPod when it is stuck on the Apple loading page?

      My iPod is stuck on the Apple loading screen when you turn it on and it will not change off that screen. It happend when after I tried to update my ios Operating System. Please help!

    well the thing is ive tried to reset and restart and i cant restore because it wont sync to itunes

  • How do I fix my iPod if it is "hung" on the Apple logo?

    How do I fix my iPod touch if it is "hung" on the Apple logo?

    Try here:
    iPhone and iPod touch: Frozen and unresponsive

  • My iPad is frozen on the apple logo screen, what can I do to fix it?

     

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • My ipod touch 4g is stuck on the apple logo screen,

    when I connect to a computer it says it needs to be restored but it never restores?
    HELP!

    What exactly happens when you connect the iPod to our computer and restore via iTunes> Error messages?
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad

  • My ipod touch 5th is stuck on the apple logo screen, and won't open.

    It was yesterday, when it was low battery. But I was in the car, so I had to wait to get into the house to be able to charge it. Without noticing, that when it never opened.
    Although this already happened before, and all I had to do was, to press the home button and the top button together, and then press the volume key and the top bottom.
    BUT. The thing is, my home button is broken. D;
    I was thinking of resetting it, or something, in the computer, but I can't, due to the iTouch being off, iTouch won't appear in my laptop).
    Please help me, there are very meaningful things to me in that iTouch.
    D;

    If the Home button is broken, best thing to do is take it in for repair, or get an estimate. Make a Genius appointment.
    Apple - Support - Search

  • Ok. So my 2nd gen ipod touch is frozen at the Apple logo screen. Ive tried doing the sleep and home button, conecting it the computer and running it dixk mode and restoreing it and nothing works.it wont get unstuck. Is it just plain dead?

    Is there a soulution to where i can keep this one?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    It is very likely that you will have to restore the iPod.

  • My ipod touch regularly gets stuck on the apple logo screen and stays there until it runs out of battery, and even during charging. what can i do?

    please help!

    If the Home button is broken, best thing to do is take it in for repair, or get an estimate. Make a Genius appointment.
    Apple - Support - Search

  • My 4th gen Ipod nano keeps getting stuck on the apple logo.

    My 4th gen Ipod Nano keeps getting stuck on the Apple logo screen, this happens everytime I plug it in to charge. I plug it in, an apple logo comes up, and it stays like that the entire time its plugged in. To get it to unfreeze, i have to press random buttons and unplug and re plug in earbuds. After 20-25min of doing this it unfreezes and I come to find it has gotten little to no charge after being plugged in for hours at a time. Any one else have this problem, and if so what do you do?

    This can be a corrupted software/firmware on your iPod touch. If the recovery mode you did was not forced, then try to force it into recovery mode. This is how:
    1. Force it to shut down (note: this sort of shut down should not be preformed unless you are in a situation like this because it is a hardware shutdown and will not attempt to unload software, save unsaved files, safely stop system processes, etc.) to do this, hold down the power/sleep button and home button for about 7 or 10 secs. Also I might be incorrect but I heard that you can just hold down the sleep and home button until the screen goes blank and then immediately let go.
    2. Have iTunes running. Hold down the home button and plug the USB cable that came with your iPod into it. Keep on holding on the home button until a picture of a USB cable going into the iTunes logo appears. You are now in a forced recovery mode. (In case your not so tech-savvy forced recovery is the same as a normal recovery mode that an iPod might do if it knows an update or restore failed.)
    3. iTunes should have shown a pop-up message about it found a iPod in recovery mode. Click OK, click your iPod from the sidebar and click restore. The iPod will show the apple logo for a while and iTunes will say "preparing iPod for restore" and then "waiting for iPod" this was the longest part of updates for me.
    4. iPod will reboot when restore is completed. When I update my iPod it one time showed the apple logo for one whole sync until it showed the slide to unlock screen, so do not worry. P.S if that does not work do a DFU mode restore ( I've been told DFU mode stands for device firmware update mode) I'm running out of room, so google it. Hope this helped ;)

  • My ipod touch is stuck on the apple logo screen, I've tried everything on the troubleshooting website but nothing worked, any suggestions?

    My ipod touch is frozen on the apple logo screen, I've tried everything on the trouble shooting page and nothing works, any suggestions?

    Please tell us what you tried (the support page) to avoid wasting ours and your time.

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