How to force iPhone 5 to power off?

I'm stuck in a dialog that does not respond to the "cancel" button, which prevents me from sliding the red arrow from powering off.

Try a reset. Hold the power button and home button until you see the apple then release.

Similar Messages

  • TS2771 My iPod 4th generation doesn't Power Off.  Any idea how to force it to shut Off?

    My iPod 4th generation doesn't Power Off.  Any idea how to force it to shut Off?

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

  • Mail has to be forced closed to power off after maverick upgrade

    After taking the maverick upgrade to power off the computer I have to force close mail. Not a huge deal but wondering if there is a setting I don't have right.  I'm pretty new to this mac world...less than a year...so I'm still learning.  Any suggestions would be appreciated.

    Odgenite,
    Please first complete your profile, if you don't know how please click Profile Update for instructions.
    The first thing to do is restart in Recovery Mode, open Disk Utility and run Repair Permissions 2x. If you don't know how to start in Recovery Mode then hold down the Option key when you hear the startup tone and you will see what partitions to start from. Choose Recovery, then open Disk Utility. After running Repair Permissions 2x restart normally and re test. If this does not work then open in Recovery Mode again this time reinstall OS X, this will leave your data alone however it is ALWAYS wise to backup your data prior to doing any update or upgrade.

  • Odd iPhone 4S Power off Screen

    Hello, I got a new iPhone for my mom and was setting it up for her.  At one point, I got an odd screen on the 32 GB white phone.  I was downloading some of the apps that she wanted (QVC, facebook, etc).  At one point, the screen showed a different "power off screen"?  The screen was black with the letters "power off" at the top of the screen, it said "touch here" or something like that.  I touched the home button and it went away.  It hasn't come back at all.  This was a brand new phone and this weird screen came up.  It hasn't again and now I'm starting to wonder if I was seeing something???  Anyhow, did anyone else ever experience this?  The phone works fine.....just wondering.....thanks
    JJS

    I bought the phone directly from Apple via the apple store  So I'm assuming it's not fake and/or jailbroken ( I don't even know how or care to do so). Could they have resold it as new and it was at some point?  That would be disappointing or is that something apple does?

  • Update 7.1.2 caused permanent iphone 4 power off

    I have updated to ios 7.1.2 my iphone 4. Now after it locked the keyboard, sometimes it power off. Only cable connection helps to boot up. Hard reset does not help. Your suggestions?

    Hello there, arturfrommoscowcity.
    The following Knowledge Base article offers up some great, in-depth steps for troubleshooting issues with not being able to power on your iOS device:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Particularly:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Why does iPhone randomly power off?

    My iPhone powers off at, seemingly, random times. It should not power off at all unless I power it off. Any explanations as to why?

    Without more specific information it's hard to assist you.
    First thing is it may be hardware failure which means you will have to take it to Apple store and see a genius expert. You will need an appointment first though.
    There a several things to try first though as I have seen, and also experienced iPhones where the operating system appeared to lock up at what appeared to be random times which would eventually cause the phone to eventually reboot.
    Usually though, if you pay enough attention as to what might be causing it, I was able to determine that it was a troublesome website or an application that caused iPhone OS to lock up.
    You can usually try several things to fix this.
    First try to work out what might be causing the problem by seeing if you can replicate what you were coin immediately before it happened. If it's an app that's causing the problem then remove it. If you can't work out what's triggering it then try a soft reset by pressing the home and power/sleep buttons til the phone reboot (you'll see the Apple logo reappear after the phone shuts down).
    If this doesn't work then try doing a restore on the phone and first set it up as a new phone, then test the phone and see whether this has fixed it.
    If this does fix it then you can try doing a restore again and instead of setting it up as a new phone use the option to restore from a backup. If the problem returns after you do this, then your software backup is somehow corrupted and you'll need to restore as a new phone and start resetting it up with all your old settings.
    Anyways I hope this helps you in some way

  • Unexpected my apple iphone 4s power off

    my apple i phone power off unexpected ..ring tune and mesge tune is listen but not show nny disply only black screen show its show power off mobile.plz help me

    Hey there amna,
    It sounds like the phone turned off unexpectedly. I found this article to help you troubleshoot it that issue named:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • HT1414 when i update iOS 7.1.1 in iphone 5s then my iphone always power off

    when i update ios7.1.1 then my iphone 5s sometime turn on n sometimes off

    Hello there, godpray2049.
    The following Knowledge Base article provides some great steps for troubleshooting the issue you're describing:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Particularly:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT1212 How to unlock Iphone if power/unlock button is broken.

    My 3GS phone is locked, and tells me to connect to itunes, but in order to get it to connect to itunes I have to power it off and then back on. What do I do.
    also my phone is not jailbroken and I'm not trying to do that....

    That will work only if the battery is depleted.  Most unresponsive iPhones are frozen and have to be reset.

  • T440S screen suddenly turns blue-grey and I had to force it to power off

    (Updated with Event Viewer logs. Not sure if they are relevant. See the end of the message, right before the picture)
    This computer is less than 1 year old and has already given me several problems. This is the the most recent one. Basically, the screen suddenly turns dark blue (or is it grey?) and the cursor also disappears from the screen and the computer becomes unresponsive (See the attached picture below). And I had to press and hold the power button to force the computer to shut down and then to power on again.
    This is not the blue screen of death that people talk about (as there is no warning text), although the BSOD has happened to me a couple of times as well
    This problem has happened twice so far. Now, in both cases, I was editing and saving fairly large WORD documents (Word version 2013; About 600 pages of document and Size at 0.6 mb). The document was being saved, and suddenly this happened.
    Mine is Windows 7 with all the latest updates installed and the memory is 8 GB. 
    Anyone can give some insights on what this is and why it happened?
    Thanks!
    =====================
    I am posting below the two events from Events Viewer that were generated at the same time the problem occurred. Even assuming they are the cause, I still do not understand why the errors led to the observed problem, that is, the screen going blue and computer becoming unresponsive).
    Log Name:      Application
    Source:        Microsoft-Windows-LoadPerf
    Date:          26/10/2014 2:20:16 PM
    Event ID:      3011
    Task Category: None
    Level:         Error
    Keywords:      
    User:          SYSTEM
    Computer:     
    Description:
    Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
    Log Name:      Application
    Source:        Microsoft-Windows-LoadPerf
    Date:          26/10/2014 2:20:16 PM
    Event ID:      3012
    Task Category: None
    Level:         Error
    Keywords:      
    User:          SYSTEM
    Computer:     
    Description:
    The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

    Sorry, I was too quick to respond to your reply. I checked the Event Viewer that you talked about. Around the time of Error, there were the following two 'Administrative Events' that seem relevant:
    Log Name:      Application
    Source:        Microsoft-Windows-LoadPerf
    Date:          26/10/2014 2:20:16 PM
    Event ID:      3011
    Task Category: None
    Level:         Error
    Keywords:      
    User:          SYSTEM
    Computer:     
    Description:
    Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
    Log Name:      Application
    Source:        Microsoft-Windows-LoadPerf
    Date:          26/10/2014 2:20:16 PM
    Event ID:      3012
    Task Category: None
    Level:         Error
    Keywords:      
    User:          SYSTEM
    Computer:     
    Description:
    The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

  • HT1430 How do you power off a i Phone in Assistive Touch?

    I have to use Assistive Touch on my phone because the power button does not work, how do I power off the phone completely when I use Assistive Touch?

    Enable AssistiveTouch: Tap Settings, General, Accessibility, AssistiveTouch (near the bottom) and tap AssistiveTouch to ON.
    You will now notice a small dark square with a circle in the middle (you can move this square anywhere). Tap the dark circle to open the AssistiveTouch menu, then tap Device and tap andhold the Lock Screen icon. This will bring up the iPhone's Power-Off slider - no need for a power button any longer!
    Plug it into a power source, & it should turn on.

  • Mac OSX 10.6.8 Garage Band '11. This error happens occasionally : I am forced to power-off-on.  Pop-up states that error info will be sent to apple. I never hear back from apple. Second prob: Fan sometimes comes on, runs high speed, then slowly stops.

    Garage Band '11: pop-up error forces me to power off-on. Message states that info will be sent to Apple.
    I never hear back from anyone about this.
    Second prob: Fan sometimes comes on, runs high speed, then slowly runs down and stops running.

    First thing to do is a SMC Reset, you can find instructions at:
    http://support.apple.com/kb/HT3964
    READ THE INSTRUCTIONS CAREFULLY!!!!
    Then try Repairing Disk Permissions, do this at least 2x. You will find this in Disk Utility which is located in Applications - Utilities - Disk Utility.
    Finally you may need to uninstall Garage Band and reinstall. You may have to use Pacifist to do this, you can find it at:
    http://www.macupdate.com/app/mac/6812/pacifist

  • Why 3G cannot work if i didn't power off my iphone 4s?

    why my maxis 3G cannot work if i didn't power off my iphone 4s?

    You can use Assistive Touch:
    http://support.apple.com/kb/HT5587
    Once Assistive Touch is turned on:
    Tap the dark circle to open the Assistive Touch menu, then tap "Device" and tap and hold the Lock Screen icon. This will bring up the iPhone's Power-Off slider.

  • My ipod touch goes blank 5 senconds after apple logo appears after i power off device(i do not have a jailbroken device)

    what the title says. i was able to get out of it but i dont remember how. i want to know how so next time i power off the device it does not get stuck on the blank screen.
    btw my device is not jail-broken. i noticed i was getting ignored last time a asked a question.

    Try in order:
    - Restting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Conectng the iPod to it syncing computer and restoreing from backup
    - Restoring the iPod to factory defaults.

  • Will an iPhone automatically turn off location services.  If it goes below a certain battery power level, and so how you disable this in settings.

    I am working with Georgia DOT and we have created an app to track our state vehicles using IPhone 5. My question is: will an iPhone automatically turn off location services?  If it goes below a certain battery power level, and if so how do you disable this in settings.
    Message was edited by: mickyel

    I don't believe that this will happen, however, the entire iPhone will shut down when the iPhone reaches the auto-shutdown power level. There is no way to turn that Off other that connecting the iPhone to power.

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