How to force Office 2013 CTR update regularly

We are using around 60 PKC licenses of Office 2013 which came in CTR format (we don't have any Office 365 subscription, these licenses came with the new computers). CTR can't be managed via WSUS and it usually updates itself once or two per month (ideally).
But we have noticed that many clients are not updating regularly. Actually some are stuck on January builds. When you go to such PC it shows that Update is ready. Why it doesn't update automatically? Is the PC has to be idle for some time? Then it is a bad
design as our employees usually do not slack around half a day and work with Office all the time. How can i force CTR versions to update? Other than going to every machine and pressing Update now or asking users to do so.
Digging about this i have stumbled upon a blog post about Office Deployment Tool which came out recently (version 1, 2014.05.06). http://blogs.technet.com/b/odsupport/archive/2013/06/19/using-the-office-deployment-tool.aspx Can it provide a way to force
updates or is it just a way to keep updates on a local share to save the bandwidth? Will the scheduled task behave the same in this scenario and wait for months to update?
Also, it looks like ODT download page is broken, nothing happens http://www.microsoft.com/en-us/download/details.aspx?id=36778&751be11f-ede8-5a0c-058c-2ee190a24fa6=True

Hi,
The Click-to-Run for Office 365 Configuration.xml file is used to specify Click-to-Run installation and update options.
You can specifies attributes for configuring updates in the xml file, If
Enabled is set to TRUE, the Click-to-Run update system will check for updates automatically.
If UpdatePath is set to empty (""), updates are obtained from the Microsoft Click-to-Run source, CDN. Not from a local server:
<Updates
Enabled=TRUE | FALSE
UpdatePath=UNC | local | http path
TargetVersion=X.Y.Z.W
Deadline=MM/DD/YYYY HH:MM
/>
More reference about the configuration.xml file and ODT tool:
http://technet.microsoft.com/en-us/library/jj219426(v=office.15).aspx#BKMK_UpdatesElement
http://technet.microsoft.com/en-us/library/jj219422(v=office.15).aspx#BKMK_ConfigxmlForConfigure
Download link for ODT:
http://www.microsoft.com/en-us/download/details.aspx?id=36778 It works for me, please have a try.
Thanks,

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Timestamp Process TID Area Category EventID Level Message Correlation
08/04/2014 17:10:47.128 SETUP (0x8c8) 0x7a0 Click-To-Run amaxp Medium BaseConfigure::TryGetConfiguration: EULA's have been accepted.
08/04/2014 17:10:47.159 SETUP (0x8c8) 0x7a0 Click-To-Run aoh85 Medium AdminConfigure::HandleStateAction: Configuring an install/crosssell scenario.
08/04/2014 17:10:47.159 SETUP (0x8c8) 0x7a0 Click-To-Run aqdco Monitorable TryCheckNetworkCost::HandleStateAction: Failed to initialize NetworkCostManager for \\dc3sea\deploymentshare$\CTRO365. Assuming low cost and proceeding.
08/04/2014 17:10:47.159 SETUP (0x8c8) 0x7a0 Click-To-Run aoh9i Medium TryGetVersionDescriptor::HandleStateAction: Getting Cab: v64.cab
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run anwv6 Medium Descriptor::Load: Reading Available value from descriptor: 15.0.4631.1002
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run amawt Medium Descriptor::Load: Prereq Node exists. Being parsing it.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run anwv7 Medium Descriptor::Load: Reading Bootstrapper value from descriptor: 15.0
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run amax8 Medium TryGetVersionDescriptor::HandleStateAction: Descriptor contains Prereqs. Run them now.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run anwwb Medium IsNativeValidator::CheckPreReq: returning: 1.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run an8w1 Medium O15BetaValidator::CheckPreReq: Validator has version descriptor
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run an8w6 Medium O15BetaValidator::CheckPreReq: No Office 15 installation detected. Prereq check passes.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run an8xa Medium O15BetaValidator::CheckPreReq: returning: 1.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run anwwn Medium SXSValidator::CheckPreReq: Cross bitness test passed.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run anwwp Medium BootstrapperValidator::CheckPreReq: returning: 1.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run an8w0 Medium ClientValidator::CheckPreReq: returning: 1.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run anwwe Medium DiskSpaceValidator::CheckPreReq: Free disk space is sufficient.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run aoh9n Medium TryGetClient::HandleStateAction: Installation path is: C:\Program Files\Microsoft Office 15
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run amaya Medium TryGetClient::HandleStateAction: Looking for existing client.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run amayd Medium TryGetClient::HandleStateAction: Did not find an existing client. Downloading a new one.
08/04/2014 17:10:47.222 SETUP (0x8c8) 0x7a0 Click-To-Run aon8l Medium TryGetClient::HandleStateAction: Getting Cab: i641033.cab
08/04/2014 17:10:47.939 SETUP (0x8c8) 0x7a0 Click-To-Run Telemetry amawv Medium MonitoredScope::ExecuteUnderStopWatch: TryGetClient::HandleStateAction: Getting Cab. Approximate duration: 717 milliseconds.
08/04/2014 17:10:47.939 SETUP (0x8c8) 0x7a0 Click-To-Run amaye Medium TryGetClient::HandleStateAction: Found C2R Client in extracted cab.
08/04/2014 17:10:47.939 SETUP (0x8c8) 0x7a0 Click-To-Run aoh9t Medium TryLaunchClient::HandleStateAction: Launching OfficeClickToRun.exe with parameters: scenario=unknown acceptalleulas="True" cdnbaseurl="http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675" productreleaseid="none" displaylevel="False" culture="en-us" baseurl="\\dc3sea\deploymentshare$\CTRO365" lcid="1033" platform="x64" updatesenabled="True" autoactivate="0" version="15.0.4631.1002" productstoadd="O365ProPlusRetail_en-us_x-none" trackedduration=717
08/04/2014 17:11:02.543 SETUP (0x8c8) 0x7a0 Click-To-Run apx75 Monitorable TryLaunchClient::HandleStateAction: C2R Client returned failing error code 17004
08/04/2014 17:11:02.543 SETUP (0x8c8) 0x7a0 Click-To-Run aoh72 Medium ExitBootStateMachine::HandleStateAction: Bootstrapper workflow exiting with result: 0x0
08/04/2014 17:11:02.543 SETUP (0x8c8) 0x7a0 Click-To-Run aoh9z Medium AdminBootstrapper::Main: Installation came back with 17004.
08/04/2014 17:11:02.559 SETUP (0x8c8) 0x7a0 Logging Liblet aqc99 Medium Logging liblet uninitializing.
That's the error log that I'm getting.
Have no idea what error 17004 stands for and was hoping someone could enlighten me. I've searched all over Google but was only able to find an error description for 17002.
I only get this error code when I'm deploying to my VM so I know it's not a permissions issue, but to be sure I have also double checked that the computer account for SCCM has read/write perms.
Can anyone think of any other possible culprits?
Thanks in advance for any responses.

Timestamp Process TID Area Category EventID Level Message Correlation
07/31/2014 13:21:38.560 SETUP (0x52c) 0x978 Click-To-Run amaxp Medium BaseConfigure::TryGetConfiguration: EULA's have been accepted.
07/31/2014 13:21:38.576 SETUP (0x52c) 0x978 Click-To-Run aoh85 Medium AdminConfigure::HandleStateAction: Configuring an install/crosssell scenario.
07/31/2014 13:21:38.576 SETUP (0x52c) 0x978 Click-To-Run aqdco Monitorable TryCheckNetworkCost::HandleStateAction: Failed to initialize NetworkCostManager for \\dc3sea\deploymentshare$\CTRO365. Assuming low cost and proceeding.
07/31/2014 13:21:38.576 SETUP (0x52c) 0x978 Click-To-Run aoh9i Medium TryGetVersionDescriptor::HandleStateAction: Getting Cab: v64.cab
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run anwv6 Medium Descriptor::Load: Reading Available value from descriptor: 15.0.4631.1002
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run amawt Medium Descriptor::Load: Prereq Node exists. Being parsing it.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run anwv7 Medium Descriptor::Load: Reading Bootstrapper value from descriptor: 15.0
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run amax8 Medium TryGetVersionDescriptor::HandleStateAction: Descriptor contains Prereqs. Run them now.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run anwwb Medium IsNativeValidator::CheckPreReq: returning: 1.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run an8w1 Medium O15BetaValidator::CheckPreReq: Validator has version descriptor
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run an8w6 Medium O15BetaValidator::CheckPreReq: No Office 15 installation detected. Prereq check passes.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run an8xa Medium O15BetaValidator::CheckPreReq: returning: 1.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run anwwn Medium SXSValidator::CheckPreReq: Cross bitness test passed.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run anwwp Medium BootstrapperValidator::CheckPreReq: returning: 1.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run an8w0 Medium ClientValidator::CheckPreReq: returning: 1.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run anwwe Medium DiskSpaceValidator::CheckPreReq: Free disk space is sufficient.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run aoh9n Medium TryGetClient::HandleStateAction: Installation path is: C:\Program Files\Microsoft Office 15
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run amaya Medium TryGetClient::HandleStateAction: Looking for existing client.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run amayd Medium TryGetClient::HandleStateAction: Did not find an existing client. Downloading a new one.
07/31/2014 13:21:38.654 SETUP (0x52c) 0x978 Click-To-Run aon8l Medium TryGetClient::HandleStateAction: Getting Cab: i641033.cab
07/31/2014 13:21:38.841 SETUP (0x52c) 0x978 Click-To-Run Telemetry amawv Medium MonitoredScope::ExecuteUnderStopWatch: TryGetClient::HandleStateAction: Getting Cab. Approximate duration: 188 milliseconds.
07/31/2014 13:21:38.841 SETUP (0x52c) 0x978 Click-To-Run amaye Medium TryGetClient::HandleStateAction: Found C2R Client in extracted cab.
07/31/2014 13:21:38.841 SETUP (0x52c) 0x978 Click-To-Run aoh9t Medium TryLaunchClient::HandleStateAction: Launching OfficeClickToRun.exe with parameters: scenario=unknown acceptalleulas="True" cdnbaseurl="http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675" productreleaseid="none" displaylevel="False" culture="en-us" baseurl="\\dc3sea\deploymentshare$\CTRO365" lcid="1033" platform="x64" updatesenabled="True" autoactivate="0" version="15.0.4631.1002" productstoadd="O365ProPlusRetail_en-us_x-none" trackedduration=188
07/31/2014 13:33:36.544 SETUP (0x52c) 0x978 Click-To-Run aoh72 Medium ExitBootStateMachine::HandleStateAction: Bootstrapper workflow exiting with result: 0x0
07/31/2014 13:33:36.544 SETUP (0x52c) 0x978 Click-To-Run aoh9z Medium AdminBootstrapper::Main: Installation came back with 0.
07/31/2014 13:33:36.544 SETUP (0x52c) 0x978 Logging Liblet aqc99 Medium Logging liblet uninitializing.
Amy,
Thanks for your response, but I believe that specific line in the log is actually searching the local machine for the client. Since it can't find it, it's downloading it from my network share, which is normal. The above log I just posted is from a client
where I successfully deployed it. As mentioned in my OP, I only get this error message whenever I'm trying to deploy to a VM. Everything works fine when I'm deploying it to any other client machine.
I'm really hoping someone knows what that specific error message is pointing to as I cannot find any documentation online for it.

Office 2013 simply refuses to update templates

Hi All,
Was wondering if you could help as i'm really getting thin on ideas now.
I've been working with Azure RMS for a couple of weeks with no problem but all of a sudden I can't get Office 2013 to update the custom templates I've been creating on multiple devices.
I've created custom templates before that have refreshed in Office perfectly but new ones simply will not download. As far as I'm aware everything is set as it should be in terms of the template is published and my user account is within the scope
of users who can use the template.
I have installed the RMS sharing app on my Win 8.1 machine and when right clicking a file to complete an in place protect the most up to date templates are present but whilst working directly within Word or Excel etc the templates are out of date.
I've tried all sorts of combinations of deleting the templates folder in: %AppData%\Local\Microsoft\MSIPC\Templates and deleting the LastUpdateTime dword, signing out of office and signing in again but nothing I try seems to help.
Does anyone have any ideas of what I could try?
Thanks in advance!

While this feature (departmental templates) is in Preview, Office applications don't recognize these templates, by default. From
https://technet.microsoft.com/en-us/library/dn642472.aspx#BKMK_HowToConfigureCustomTemplates, see step 8 and the behavior you're seeing:
Not all applications can support departmental templates. To do so, the application must first authenticate with the RMS service before downloading the templates. If the authentication process does not occur, by default, none of the departmental templates
are downloaded.
There is a script that you can run (see the Note) for this to work with Office applications during the Preview period. We were hoping to get the script on the Download Center, but it's currently on the Connect site. If you have problems accessing it,
email [email protected]

How to force Office 2013 CTR update regularly

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