How to forward email from primary account - email settings screen is missing!

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This question has been asked 100 times but the answer doesn't work. I use:-> My Account-> Users & PreferencesUnder my user name (which says "Primary User"), I'm supposed to see "Basic and Email Settings". I see only "Basic Settings". I am the primary user, the only user. I tried logging off and on using the user name and the comcast.net email address and both show I'm the primary user but no email settings. Where are the email settings so I can forward my email? 

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