How to get a 2nd gen shuffle to sync with new itunes?

My old 2nd generation shuffle works just fine to listen to but now that I have upgraded the itunes software, the device is not recognised by my itunes. The pc knows there is an external device connected, the device flashes continuous yellow flashing lights, but as itunes does not recognise the device I can't shuflfe the songs and refresh the music. Stuck in an endless cycle of old music!! Can anyone expalin how to force itunes to find the device?? Thanks

The latest iTunes may hide the sidebar. To show the sidebar, from the menu bar, under View, select Show Sidebar.
With the sidebar visible, does the shuffle appear under DEVICES?

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Try this page http://support.apple.com/kb/ht1238

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How to get a 2nd gen shuffle to sync with new itunes?

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