How to get a refund from a movie that did not download?

Rented a Movie... Days later, the movie is still " Processing". I have been billed for the movie, and want a refund. any ideas where to go? Seems to be very difficult to ask for money back.

You're best bet to get that refunded is to contact iTunes Support through expresslane.apple.com. From there, select iTunes as the effected product, then iTunes Store, and answer some questions, and they will email you with the info on getting that resolved for you.

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How do i get a refund for a song that did not download entirely

How can I get a refun for a song that did not download entirely??

Look under the Store menu in iTunes for the "Check for available downloads" command and run that. You may find the track there to be downloaded.
If not, contact the iTunes Store Customer Service department from their Support page (click "Contact Support" and follow the instructions to get to the contact form) and explain the problem to them.
Regards.

How can I get a refund for an app that did not download/do not now want

I decided to buy an app that cost £39.99. It did not download & still has not 24 hours later. Meanwhile iTunes have emailed a receipt for the payment. I have clicked on Report a Problem on the receipt but it does not lead anywhere. Suggestions please.

Once you buy it you have bought it and Apple generally does not do refunds. You can ask but it will have to be an exception.
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
What can be done is try to redownload the app.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "... back up your iTunes library. " (http://support.apple.com/kb/ht2519). Additional tip at https://discussions.apple.com/message/24176756#24176756 Select the iTunes Store on the left side of iTunes if you have the sidebar displayed, or with the button at the top right. Click on Purchased on the right side under Quick Links (see https://discussions.apple.com/message/26364186#26364186) You can re-download your available previous purchases.

How do I get a refund for a movie that will not play. I called apple today and no one could figure this out and now I want a refund.

I need a refund for a movie that will not download....how do I get my $$ back from apple?

Apple - Support - iTunes Store - Contact Us

TS1702 How do I get a refund for an app that did not work/deliver well at all?

How do I get a refund for an app that did not work/deliver well at all?

You may not get a refund, but you can try contacting itunes support and asking.
Click Support at the top of the page, then click the link under Contact Apple Support.

How can I get a refund from another country that does not have an Apple Store?

While going to the US for the summer, I went to the San Francisco Apple Store.
I saw the Apple Gift Cards, and I was wondering if they would work on my Taiwan Apple ID, so I bought a $25 gift card and a 4 cards bundle pack each with $10 inside.
But then now, coming back to Taiwan, I realised the gift cards was only valid for US users so I asked for support from Apple
and this is what they replied:
I understand that you are unable to redeem the gift card to your account, the card purchased in another country. I know you must be eager to get this issue resolved at the earliest. I can do my best to help you.
Jonathan, I'm sorry to inform you that, iTunes Gift Cards are only redeemable in the iTunes Store for the country that is listed on the back of the card. I apologize for any inconvenience this may cause.
This did not help me at all...
There is only resellers in Taiwan, so there is no way I could get a refund from Taiwan
so what should I do in order to get my money back?
Or in other ways, an exchange upon other Apple products?

I have now got an openoffice which I got from the internet. But the main thing is I paid £20.99 for this app and It is irriatting that the people who work for apple havent got back to me when I first reported a problem. I reported to them again and hoping that they will eventually get back to me.

HT1725 I purchased a album of various artist, however some of the songs did not download, an error message saying something about not having proper information to download??? any thoughts on how I get the songs I paid for but did not download?

After purchasing a album of TV Theme songs, during the download some of the themes would not load, an error message came up saying to the effect I did not have the correct info to download. Does anyone know about this issue & any thoughts on how I aquire the themes I paid for? The themes that did not load still show up in the music list but are greyed out & have an "!" exclamation mark beside the number of the item in the list.

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

HT204370 How do I get a refund for rented movies that would not play.

I rented 2 movies before going on a trip. Both downloaded completely. When I went to watch them 14 days later, neither would play. Now that the trip is over I no longer need them. I have not watched them. How do I get a refund?

How to report an issue with Your iTunes Store purchase

Can I get a refund on a movie that stopped to download while I was in the middle of it?

I want a refund. My movie stopped to download while I was in the middle of it. Who can I contact? Why do I want to watch a load screen for hours? This is terrible.

Welcome to the Apple Community.
While frustrating, problems are usually overcome, I doubt very much you will get a refund because your viewing was interupted, but you can always try. In all but a very few cases the cause of such problems is the users ISP or home LAN, so I would understand Apple being reluctant to give refunds in such cases.

How to get a refund for Verizon services I did not ask for?

I just got a piece of mail about "Total Mobile Protection" . $11 per month on one of my 4 lines. I never asked for this. I called Verizon and they said, sorry cant help. You signed the user agreement at the store! Wow! No manager, no escalation path. They turned it off but how do I get my $18 back? Nothing but headaches so far with Verizon. 3 of 4 lines required support calls to transfer the lines, and now this.

I was billed prorated 8$ in November and $11 for December. I just got the paper mail about "total mobile protection", yesterday and called immediately. I just called billing support again today and she did credit just $11, (but not the $8. First she was going to credit the $8 but not the $11) as she wasn't able to prove did or did not agree to this charge. The Verizon rep also asked me why i just got the mail about "total mobile protection" yesterday! How would I know why Verizion waited over a month to send it? So i guess the default is the customer is wrong. I don't care about the $ that much but don't like the idea of random charges that can't be refunded.
After having to call support 7 times (3 provisioning and 2 different billing issues) and visit the store to fix Verizon mistakes, and Verizon basically telling me I am lying, we are not off to a good start on this new contract.

Can I get a refund for an app that did not work (does not open) ?

I bought an app to record lectures for my classes. When I tried to open the application it wouldnt open at all.

Did you buy the app from App Store? Did you check if your machine is capable of running this app?
You should first set up a dialogue with the developer to try to determine what may have caused the problem. Most developers co-operate with their clients, not least because it is in their interests to do so.
Sales from Apple are final and refunds are not the rule. However, if you raise the issue against the receipt, (there is a note on the bottom inviting you to raise any issues you may have) exceptions have been made if the circumstances justify it.
But developer first.

HT4095 How do I get a refund for a movie that won't download

I wanted to rent a movie and it started to download and stopped. It won't restart.

All sales are final.
You can try contacting itunes support and asking for an exception
http://www.apple.com/support/contact/

How do I get a refund for a movie that won't open or play purchased from iTunes? Started playing it, it froze, would not go to apple tv and now has expired without ever having viewed it. END GOAL= REFUND. so I may try again.... HELP!

Help. Refund.

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

HT204370 how do con i get a refund for a movie that i did not whant

how do con i get a refund for a movie that i did not whant

If you mean that you bought it by mistake then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT201303 How do I get a refund from Apple for an album that did not download? But they still charged me?

How do I get a refund from the I tunes store for an album that did not download?

See if you are able to redownload the album by clicking "Purchased", under Quick Links, at the top right of the iTunes store.
Download past purchases:
http://support.apple.com/kb/HT2519

How to get a refund from a movie that did not download?

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