How to get a refund on something you bought from app store

so this kid accidentally bought this 25$ and so im tryna get my money back because he bought something on this game, like amoney from the game so i need help please

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Similar Messages

  • How to get Topaz filters working in PSE11 purchased from App store

    I've successfully used a range of Topaz filters in PSE9 and PSE10 (purchased from Apple's App store).
    Having recently purchased PSE11 from the App store, I'm having no luck getting any of the Topaz filters to work. I have followed the instructions on the Topaz website and been in contact with Topaz themselves.
    Topaz have told me that Apple's sandboxing on the App Store version is the problem and that currently there's no solution. The only current solution is to buy again PSE11 from Adobe.
    This seems wrong that there are two versions seemingly on the one program and that one, which previously worked with a version of the software from the App store now doesn't work.
    Am writing this as a warning to those who are perhaps thinking about buying PSE11 and using Topaz filters, but also to find out if anyone has found another workaround other than buying the program yet again?

    Thanks for your suggestions Barbara, I might yet, alas, have to adopt your first one, however I'd prefer to try the second.
    My problem seems to be the pathing provided by Adobe which I can't add to or change. It is:
    MacintoshHD/Users/Apple/Library/Containters/com.adobe.pse11editor/Data/Library/Application Support/Adobe/Adobe Photoshop Elements 11 Editor/Plug-ins/
    Installed in this folder are the Topaz filters, and they show up inside Adobe PSE11, but when I go to run them I get an error message saying: "IPC memory is in use, or Image Size is too big for the system."
    It's not the later, because the image is 124 KB.

  • How to return apps bought from app store?

    As you all may have heard, you can now return apps and songs bought from App store and iTunes within 2 weeks. (News story)
    My question is, does anyone know how to do this regarding apps bought from App store? I can't find any option.

    However note the Terms and Conditions:
    Right of cancellation: If you choose to cancel your order, you may do so within 14 days from when you received your receipt without giving any reason, except iTunes Gifts which cannot be refunded once you have redeemed the code.
    To cancel your order, you must inform us of your decision. To ensure immediate processing we recommend you use Report a Problem to cancel all items with the exception of iTunes Match, Season Pass, Multi-Pass and, unless purchased from a third party or redeemed, iTunes Gifts and Allowances, which can be cancelled by contacting iTunes Support. You also have the right to inform us using the model cancellation form below or by making any other clear statement. If you use Report a Problem we will communicate acknowledgement of receipt of your cancellation to you without delay.
    To meet the cancellation deadline, you must send your communication of cancellation before the 14-day period has expired.
    Effects of cancellation: We will reimburse you no later than 14 days from the day on which we receive your cancellation notice. We will use the same means of payment as you used for the transaction, and you will not incur any fees for such reimbursement.
    Exception to the right of cancellation: You cannot cancel your order for the supply of digital content if the delivery has started upon your request and acknowledgement that you thereby lose your cancellation right.
    (My emphasis.)

  • How to remove previous owner's Apple ID request from App Store?

    When I try to update an app App Store asks for the previous owner's Apple ID and not for my Apple ID. How can I change it to ask for my details?How to remove previous owner's Apple ID from App Store?

    Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
    The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
    How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
    1. If you don't own another Mac
    a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    2. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    3. Partition and install OS X
    a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    c. An unusual problem may arise if all the following conditions apply:
              OS X 10.7 or later was installed by the previous owner
              The startup volume was encrypted with FileVault
              You're booted in Recovery mode (that is, not from a 10.6 installation disc)
    In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
    d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    4. Other issues
    a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

  • HT4847 I purchased iCloud and was not able to use it because i have too much data. I purchased $100.00 plan and was told I could get a refund if it didnt work. Can you tell me how to get a refund? thank you

    How do I get a refund for my iCloud purchase? I purchased the $100.00 one and my data was too large so it could not be backed up

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

  • HT204266 What happens to games after you purchase from app store and get a new computer

    If I wanted to purchase a few games from the App store rather then on disk(example Roller Coaster Tycoon 3), what would happen if my computer ever crashed,or if I a new computer?Could I still have full access to my games by installing from logging in to the app store?

    As long as you log into the store with the same id and the app remains in the Mac App Store then you will be able to re-download it - it will show in the Purchases tab in the store for re-downloading.

  • How do I restore an older version of iPhoto from App Store?

    Hello,
    My MacBook Pro brok down and the hard drive was completely erased. Now I had a new hard drive and the OS X 10.7.5 was reinstalled, but my iPhoto and other iLife applications were gone. I followed this instruction below and did see iPhoto for me to accept. But I got a message saying that iPhoto can’t be installed on my computer "because Mac OS X version 10.9 or later is required." To avoid other complications, I don't want to upgrade to 10.9. What can I do to get my older version of iPhoto back? Thank you.
    Restoring iLife applications after Internet Restore of OS X
    If your computer came with OS X Lion or later and you erase your hard disk and install OS X, you can download iPhoto, iMovie, and GarageBand from the Mac App Store.
    After installation, start (up) from OS X.
    Double-click the App Store icon in the dock.
    Enter your Apple ID and password.
    Click Purchases.
    If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
    You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your computer. Your account will not be charged for them. Click Install to complete installation of your applications.

    reinstall from the original source
    Could be
    1 - the restore disks that came with the computer
    or
    2 - the iLife DVD that you purchased
    or
    3 - the app store - log in under the Apple id used to purchase the software or to set up the computer - look under purchases - you might have to unhide or accept the Application first
    LN

  • How to do a clean install of Lion download from App store

    How do you do a clean install of Lion downloaded from the App store.  I downloaded and it installed but never was there a time of the installation it gave me an option to do a clean install.  Thanks for any help.

    Install or Reinstall Lion from Scratch
    If possible backup your files to an external drive or second internal drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
    Select Disk Utility from the main menu and click on the Continue button.
    After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
    Quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Install button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

  • How to stop auto log out during slow download from App store?

    How do I change my settings on my MacBook Pro using OS X 10.6.8 so that I can download OS X Lion on a very slow internet connection. Periodically, the operating system is logging out automatically during the download and I have to restart the download.

    To the best of my knowledge, there is no way to prevent the automatic downloading of the SD version when you buy an HD show.
    You can, if you wish, suggest that the ability to prevent the SD version from downloading through the iTunes feedback page. But since the SD version is needed for use on iPods and there at least at present is no mechanism for someone to download the SD version at a later time should they decide they need it, Apple may just continue to force the downloading of both versions. If they get enough feedback on the issue, though, they may figure something out.
    Regards.

  • New Mac Mini - How do i reinstall my copy of Mountain LIon from App Store?

    Hi All:
    I just bought a new Mac Mini running Mountain Lion. I want to clone an older system drive that had been running Snow Leopard onto my new Mini and then upgrade to Mountain Lion (I tried Migration Assistant first, but it didn't work correctly and I don't want to mess with it again).
    My question: once I have a working Snow Leopard install on my Mini, is it possible to upgrade back to the Mountain Lion OS it came with without paying for a new copy? How do I do that?
    Thanks!

    It isn't just the hard drive - there is firmware built in that will prevent you from booting wih Snow Leopard. If you do a search here, you'll find many threads trying to install an earlier OS than what the machine came with all with the same answer (unless the Mac was built right around the time of a new OS being introduced, then it is possible to be booted from both OS's). In this case, you'd be trying to go backwards by 2 versions. Also see here:
    http://support.apple.com/kb/HT2186?viewlocale=en_US
    And yes, if you use internet recovery and first erase the drive (available in Disk Utility within the recovery partition) and then reinstall the OS, it'll reinstall the OS on a blank drive and you can start over. If the machine is new, then Command + R during restart should automatically boot into internet recovery (connecting you to Apple's servers by showing a spinning globe while connecting); if the machine is a bit older, then Command + Option + R will boot into internet recovery.

  • How can I do to remove my credit card from App Store

    How can I remove my credit card from my AppStore?

    You do not have "None" because your card have expired.
    You have to contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • HT201272 Hi, My name is Angelina. I don't know how to download my old purchases that i bought from iTunes store. I lost all my music when i tried to update my iPhone. I feel really lost, and i really need my music back. Is there somebody who wants to help

    Hi,
    I really need some help, with my loved and lost musoc. I really need to get it back. I lost all my music after i trid to update my Iphone. Can anybody help me with this? Im really desperate and i really need som help with this. It would really safe my day!

    The article from which you came provides step-by-step instructions on re-downloading purchases. Where in those instructions are you encountering difficulty?

  • How can I reload some apps I bought from App Store

    I am experiencing some problems with Ipad2. I accidentally deleted some apps. I have tried to re download them but the system is very very slow.
    Can anyone help please?

    There is nothing else that you can do other than to download them again. Try using another WiFi network that has a faster connection speed. If you were syncing with iTunes and the apps are in iTunes, sync them back to the iPad. However, if you were using iTunes and syncing your iPad, you would and should know that already.

  • I purchased additional storage, only to find out that I didn't need it. How / who do I contact to get a refund? Thank you, I purchased additional storage, only to find out that I didn't need it. How / who do I contact to get a refund? Thank you

    I purchased additional storage, only to find out that I didn't need it. How / who do I contact to get a refund? Thank you

    Call the Apple online store.  If you're in the U.S., call 1-800-MY-APPLE.

  • TS1292 How to get a refund for a faulty iTunes card? Or proper iTunes contact no?

    Hi folks,
    Does anyone know how to get a refund on a faulty iTunes card? The number is basically illegible. The FAQ is useless, and every time I try to find a proper email contact, or similar method of contacting a HUMAN in Customer Support, I keep getting shunted back to the idiotic start screen.
    Under Australian law, I am entitled to a refund if something is faulty.

    See this support article:
    http://support.apple.com/kb/TS1292
    If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article. And that will connect to a human, though via email, of course.
    Regards.

Maybe you are looking for

  • What is the  Merits and De-Merits if we choose Item or Service Items.

    Hi, Please guide me what are the merits and de merits if we choose Items or Service Items when we are adding AR Invoice under AR Modules.we are using SAP B1 43.       Item: Item to create a sales document for items defined in the Inventory module    

  • Time series question

    Hi, From the Time Series documentation, it looks ike we have to create an IOT table in order to use time series functions (fill for example). We have a table with several columns and few million rows. It is not an IOT table. Can I apply time series f

  • Install Data Services on UNIX Solaris

    Hi all, I`m trying to install Data services on Unix solaris and when I write ' ./install.sh' on command line it show this: SunOS: Your system is missing required components: Missing package:CE-unsup If you continue your installation maybe not work co

  • How to plant in IDOC level

    Hi friends, I have a requirement that, i want to filter one of our plant in IDoc leve, we are using MATMAS as message type. Currently, we are sending the 888s in 4 plants namely 1221, 1224, 1226 and 1220. Since we are using 1 Material Master for both

  • HP GH60L DVD Writer Firmware

    Hello I have downloaded the sp55444.exe file several times (just in case it was corrupt) and it extracts the following two files without any issue.  GH60L_RD05.exe & sp55444.cva.  The cva file open in notepad and is a text file explaining about the u