How to get Adobe Quiz Analyzer to report the scores

Currently I have a quiz that reports to an internal server, the quiz was created with adobe captivate 6. The xml files are being created on the server for each person that takes the quiz. When I use adobe quiz analyzer, I get all the reports for everyone that has take the quiz and I can see what they got wrong but i dont get their actual score. The score shows up as a zero. Does anyone know how to fix this? in the xml their score is listed so i know that the quiz is setup correctly.
Below is a screen shot, for safety I had to blur out some information.

Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Mylenium

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