How to get after effects to be working properly

Im having some trouble getting after effects to work. Whenever i install after effects (Even as a trial), it sucessfully installs. But, whenever i open it, it alwyas says:
"please uninstall and reinstall the product.
Error: 5"
i already reinstalled it about 3 times already, but still no hope. I also have photoshop and dreamweaver, but they work perfectly fine.
Im on a mac running Mac OS X version 10.6.7. Model is apple imac mb950ll/a 21.5 inch desktop
plz help i have a school project and rlly need it

There is an application for Macs from Adobe that removes all traces of a previous install, which then allows a reinstall to go smoothly.
I don't know its name, I've never had to use it, I wouldn't know where to find it, I simply know it exists.  I hope someone else with the actual knowledge chimes in.

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