How to get in touch with a rep?/Turn off wifi hotspot

Hello, i am not seeing an option to get in touch with a Comcast Rep.I understand that it is late, but i do not see an option to start a live chat, or send an email.Also all of my attempts at calling have ended with the line being disconnected while being transfered to an agent.Being such a big comapny, its a little fustrating that i cant get ahold of anyone. Anyway, sorry for the rant, maybe someone here can help faster then someone who works for the company. I am having horrible connection problems, and i just recently found out im providing internet to the public. I have followed the steps to turn off the xfinity hotspot, however i do not have a link to "Manage Xfinity WiFI" under service adress.  My Model number is SMCD3GNV 

Bruce, thank you for the link.
What used be under the service address in Users & Preferences was moved to the Services/Internet.
It must be a recent change because the date of the help topic you linked to is June 22, 2015.
I cannot find the help topic which has instructions to disable it under Users & Preferences (which I had seen in the past) so it must have been pulled AFTER Nathanma123 saw it. It was still there in early June because I saw it there when helping someone at Bleeping Computer.
I did think it was odd that the feature was under Users & Preferences. Services/Internet is a better place for it.

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