How to get information

I entered a trial period a few weeks ago. It actually worked very well.
Now before subscribing I need some specific technical and pricing information - not available at the web site - at least not obvious.
I have tried a few e-mails - but no reply.
I have tried the Azure support, but my free subscription does not allow support.
I tried "chat", but probably in a (very) wrong department.. at least no support available - the short answer was that I needed to buy a subscription to be eligible for support, but the support I am looking for is vital to decide
if I go with Azure or other service.
I can not send my questions to an open forum.
I do not wish to call or get a phone call.
I am looking for support where I can get answers to a few but critical questions.
Anyone know where to turn?
Any directons appreciated...
Valgardur Gudjonsson

Thanks, but I dont have an issue signing in or signing up.
And http://azure.microsoft.com/en-in/support/options/ does
not work, 
There is a problem uploading an image, but the form contains:
Contact Microsoft Support
Create Support Ticket
SUBSCRIPTION
[Free Trial]
SUPPORT TYPE
[Billing]
COUNTRY/REGION
[Iceland]
LANGUAGE
[English]
Your Support Plan: Free (Billing support only)
Your current plan does not include technical support from Microsoft.Consider
upgrading your support plan."
Valgardur Gudjonsson

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