How to get informed by email about changes on service messages of the servi

How to get informed by email about changes on service messages of the service desk.
I need a kind of overview
functional details
and a very good guideline to do the implementation
Does anyone know how to do it?

Hi,
Go throw this
Note 691303, Note 1041455
you will find each and every thing abt implementation .
Send mail to Message Processor in Service Desk
Points if helpfull
Regards,
Neni

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