How to get multiple numbers for a business?
Hi-
We use Skype as our means of communication for our company. We like everyone to have a Skype number, however we have reached a major roadblock. Everytime we add a new person and try to get them a Skype number it locks the account for fraud, apparently because we used the same credit card on multiple accounts.
Trying to fill out a form to request for Skype to unlock the account has gotten nowhere.
So I guess my question is, how can we buy multiple Skype numbers for multiple people at our company using 1-2 credit cards and not have all the accounts get frozen?
Brian
Hi, CSBrian, and welcome to the Community,
Have you looked into a Skype Manager configuration to see if that might meet your company's needs? (see below) If these are all "personal" accounts that are being set up, and that the employees could take with them when they leave the firm, could they not fund their own Skype Number and be reimbursed by the company? Just thinking out loud here.
Skype will not bend regarding the number of credit cards used to fund accounts rules. I applaud Skype's anti-fraud protocols despite the fact at times these rules are inconvenient, to say the very least. Contact Skype Customer Service again to request the accounts in question be released.
Here are links to more information about setting up a Skype Manager profile:
https://support.skype.com/en/faq/FA10519/what-is-skype-manager-and-how-does-it-work?
https://support.skype.com/en/category/SM_GETTING_STARTED/
https://support.skype.com/en/category/SM_FEATURES/
https://support.skype.com/en/category/SM_PAYMENTS/
https://support.skype.com/en/category/SM_ACCOUNT_DETAILS/
https://support.skype.com/en/faq/FA10871/do-i-have-a-personal-account-or-a-business-account
Hope this helps your company make an informed decision. See also the Community's Skype for Business message board: http://community.skype.com/t5/Skype-for-business/bd-p/Business
Regards,
Elaine
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