How to get 'My Alerts' emails

Hi All,
Im really sorry if this question has been asked before, but i couldnt locate one in my search.
About a month ago i went to all my favorite Artists' pages and clicked the 'Alert Me' link. When i go to 'Manage My Alerts' I have several artists selected to receive email alerts about. I even have the 'Send me email alerts about artists i've previously downloded' however i haven't once received any alert emails and I know that the artists i have selected have brought out new material. I know i can recieve emails from Apple because i get receipts all the time and i have checked my spam folder, but nothing
I have tried contacting Apple but i only get a response telling me to download the latest version of itunes (which i am using) and go to Manage My Alerts.
What am i doing wrong??
Any help would be greately appreciated!
Thanks!
Emma

I don't think you're doing anything wrong, Emma! I find the Alert emails to be very sporadic at best, too. A month or 2 may go by with nothing and then 1 or 2 in a week.
Al

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