How to get past License Acceptance Screen? (PSE8)

I have been using PSE 8 for a while, and recently installed the version 11 trial copy to see if it made sense for me to upgrade.  Everything seemed to be going OK (PSE 11 converted my PSE 8 catalog OK etc.) until tonight.
A few minutes ago, I tried to open up version 11 and it gave me an error (#6) that said there was a configuration error and I needed to uninstall and reinstall version 11.
So, I uninstalled version 11.  That seemed to go fine.
However, before trying to re-install version 11 I decided to play around with version 8 for a while.  Only now, every time I double-click on my PSE version 8 shortcuts (one for the main program, one for the organizer), I get a screen asking me to agree to the Adobe software license.  I click "accept" but then the license screen just goes away and the program never starts.
Any ideas on what went wrong or how to fix it so I can use the program again?

Thanks for the suggestions.  I tried Solutions 1 and 2 on that list with no luck.  I could not attempt any of the other solutions listed because they all have something to do with either the "FLEXnet folder" or the "Adobe PCD folder", and I don't have either such folder on my PC.
I guess I'll have to try re-installing PSE version 8 and hope it doesn't screw up something else.
[edit] - fingers crossed - the re-installation seems to have worked.  PSE version 8 starts, and the Organizer seems to still know where my catalog is.  Hopefully it will stay stable at this point - looks like I'll be passing on version 11 for now.
Thanks for trying to help.

Similar Messages

  • How to get past License Acceptance Screen? (PSE8) - Part 2

    Well, I thought I had solved this problem by re-installing PSE 8, since it worked again for a while.  However, now inexplicably it has started having the same problem again (i.e., refusing to get past the license agreement screen even though I click "accept") - see this thread for the first part of this problem/discussion:
    http://forums.adobe.com/message/4823143#4823143
    This time, after trying all the suggested solutions without success, I again tried to just go ahead and re-install PSE8 to solve the problem.  HOWEVER, this time I keep getting an error message during the attempted installation (actually, during the beginning part where it makes you uninstall PSE8 before it will install it again) that prevents the installation from completing.  The error is shown below:
    http://i3.photobucket.com/albums/y96/Cladean/PSE8installerror_zps4fc701de.jpg
    So, I'm stuck and unable to use my copy of PSE8.
    Anybody know how I get past this mess and get it working again?

    OK - thanks for trying to help, but I'm outta here.  After telling me last night that the Adobe Chat service won't support or help me with my PSE 8 problem because it's too old, I D/L'ed and installed the trial version of PSE 11 last night.  It fired up OK last night, but today it said it had some updates to do, so I let it install them.  Now, PSE 11 fails to open.  I tried to chat with Adobe support, explained the problem and gave them a copy of the error message details.
    They then said that the Adobe Chat service will not support or help me solve the problem with their latest version of PSE, because it's the trial version and they only help with the very first launch, and they only support the full version.  I guess they expect me to buy the full version when I can't get the trial version to start and they won't help.  Gotta say, that won't be happening.
    Just for grins, the relevant portion of the chat log is set forth below.
    ======================
    General Info
    Chat start time
    Jan 17, 2013 2:29:49 PM EST
    Chat end time
    Jan 17, 2013 2:49:58 PM EST
    Duration (actual chatting time)
    00:20:09
    Operator
    Basavakumar
    Chat Transcript
    Thank you for your patience.
    info: You are now chatting with 'Basavakumar '
    Basavakumar : Hello. Welcome to Adobe Technical Support.
    Basavakumar : I have received your query. Please allow me a moment to verify your account and to review the details of your request.
    Panthercules: Hello again - I think we chatted last night
    Basavakumar : As I understand that you are unable to work with Photoshop Elements 11.0, am I correct?
    Panthercules: That's correct now - since you couldn't help with my PSE8 problem last night, I decided to try the PSE 11 trial version again to see if I could get that working
    Basavakumar : Thank you for confirming.
    Basavakumar : I will be glad to check and help you with this issue.
    Panthercules: Thanks - here is the error details on the message I'm getting when it stopped working today (after working OK last night):
    Panthercules: Problem signature: Problem Event Name: APPCRASH Application Name: Photoshop Elements 11.0.exe Application Version: 11.0.0.0 Application Timestamp: 505e85c3 Fault Module Name: StackHash_0a9e Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 00000000 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
    Basavakumar : May I know what is the exact error message you are getting when you try to launch Photoshop Elements 11.0 application?
    Panthercules: see above
    Panthercules: It starts with the popup saying "Adobe Photoshop Elements 11 has stopped working"
    Panthercules: and then gives the above info as "problem details"
    Basavakumar : Just to confirm before you were able to launch Photoshop Elements 11 application?
    Panthercules: Yes - it installed last night (without choking on the failed PSE8 uninstall as I thought it might), and it launched and imported the PSE8 catalog just fine. I launched it a couple of times last night, just to see if it was working. But when I tried to launch it today to do some scanning, it popped up a message about updates being available. It installed those, but now fails to launch
    Basavakumar : Thank you for confirming.
    Basavakumar : In this case you need to refer the Adobe forums.
    Basavakumar : Please click here Adobe Forums.
    Basavakumar : Please click on the above link to visit Adobe Forums
    Basavakumar :
    Basavakumar :
    Basavakumar : Is there anything else I can help you with?
    Panthercules: So, again you're saying that the Adobe Chat support doesn't support even the latest version of PSE 11 and you can't help me with this?
    Basavakumar : Yes chat support is available for Adobe Photoshop Elements 11 fullversion.
    Panthercules: So, somehow you expect me to buy the full version when the trial version stops working and you can't help me get it working?
    Basavakumar : For trial version support is available only for first launch.
    Basavakumar : So please visit the forums for further assistance.
    Basavakumar : Is there anything else I can help you with?
    Panthercules: No - no point - looks like I won't be needing any support from Adobe as I never plan to buy anything from an outfit with this lousy support - thanks anyway.
    Basavakumar : Thank you for contacting Adobe. Good Bye.
    =======================
    For those of you stuck with troublesome Adobe software, I'm glad you have a helpful Forum here, but I can't see it making any sense to buy any more software from a company that has such crummy official support, so unless my copy of PhotoShop goes belly-up sometime I guess I'm gone.
    Thanks for trying to help folks - too bad Adobe doesn't have the same attitude.

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