How to get past the Welcome to Your New iPhone Screen?

I recently locked myself out of my iPhone 4S. I decided to backup the phone and try to restore it in order to bypass the lock screen. Now that the iPhone has been wiped, I'm stuck at the Welcome to your new iPhone screen. I have the option to set up as a new iPhone, and restore from backup. After choosing restore from backup, it restores my phone, but the welcome to your new iPhone screen shows up again no matter what I do. Closing iTunes and turning the phone on and off has no results. I currently cannot add new apps, music, movies, anything....via iTunes. Help?

I also had this problem. Read these instructions CAREFULLY before taking action, or everything will be ruined. To get past this screen, select Set Up New iPhone. After that, it will bring you to the iTunes store screen. At the top of the screen there will be a loading bar. At the end of the bar, there should be an x for cancel. Press it, and it will stop iTunes from deleting all of your data. It will no longer bring you back to the welcome screen once you have done this.

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ITunes will not go past "Welcome to Your New iPhone" screen after multiple attempts of restoring old data of iPhone 5s.

Hello,
I'm really sorry if this is posted in the wrong place...
So just yesterday, I decided to update my iPhone 5s to the new iOS, 8.1.1 but I did not have any room on my phone due to most of the storage being taken up by "other". I backed up my phone onto iTunes and proceeded to restore the phone to its factory settings. Aftewards, the new iOS was presumably loaded onto my phone through iTunes. When my phone restarted, I clicked "Restore from this backup" and continued. It reloads again and I open my phone and went through the settings. When I got back to what I normally saw, all of the apps but one were gone. My backgrounds, contacts, and photos were there, but my music was gone. I looked back onto iTunes and the "Welcome to Your New iPhone" screen was there again. I restored it to my back up once again, but to no avail. I can't get past the Welcome screen. Is anyone else having this problem? I'm afraid that if I restore again I'll lose the apps I reloaded onto my phone once again.

No. You have no alternative but to plug it into a computer running iTunes and restore it.

"Welcome to your new iPhone" screen for activated phone

Today I had to exchange my iPhone 3G for the second time. That isn't a gripe, I'm thrilled Apple has been so responsive and flexible in working with me. (The issue had to do with a short in the headphone jack that would cause the unit to begin to play music when headphones were plugged in and sometimes unplugged, even on a locked/sleeping phone. Apple swapped them out no problem. I love these guys!)
I'm on my third phone. However, every time I plug in my phone, in iTunes, I get the "Welcome to your new iPhone" window with the "Continue" button. When I click it, it takes me to the normal iTunes window looking at the settings for my phone. But the thing is, it does this every time I plug in phone.
Any ideas? Some kind of cache or pref to clear/reset?
Another odd thing. The Genius said that the OS on the phone he was giving me was a newer build than on the phone I had turned in. But when I look at the build number and the build number of the one you can download they are the same. Was there a different build preinstalled on some 3Gs than on others or what was downloaded via iTunes for a restore?

For whatever weird reason, updating iTunes to 7.7.1 did the trick. It must have been some pref or cache thing that was overwritten with the update. While the question wasn't answered I guess it is fixed.
I'd still be curious to know about that build version difference the Genius mentioned.

When syncing itunes starts always with "welcome to your new iphone" screen.

and i have to press continue button to continue. i did change the sim card on the phone since activating the phone, could that be the problem and how do i convince itunes that the iphone is not THAT new that it has to continue welcoming me...

it resolved itself after a 2nd restart of the iphone

Can't get past "Welcome to Your New iPod" screen on iTunes!

I don't know how to get past the "Welcome to your new iPod" screen everytime I connect my iPod to my computer. Please help!

Same thing is happening to me. Its been happening for 2 1/2 weeks now. I think its because Itunes is down.

I restored from iTunes backup but it goes back to 'welcome to your new iphone'

My iphone 5 was replaced today because of a faulty power button. I had done an iTunes backup this morning, choosing to backup iTunes purchases and the apps as well.
In order to restore the backup to my new phone I had to set it up as a new phone and update to 7.1.2. All good so far.
I then chose to restore from backup (dated today) and it all seemed fine until the restore was complete and the iphone restarted and I was taken back to the 'Welcome to Your New iPhone' screen. Thankfully my photos and contacts have come across but none of my iTunes library, emails or most of my apps. What I'd really like to retrieve are the notes I had in Notemaster...lots of important details about trip bookings, finances etc.
I suspect an incomplete/corrupt backup was made this morning as I think I'd used about 47gb on my phone and the backup file in my application support folder is 11.8gb (although I don't imagine that folder would include all the video & music from my iTunes library??). I thought I could go back to the backup I made in June but it looks like it was overwritten by the new backup I made today...is that right?
Can anyone please suggest a fix or am I going to have to set it up as a new phone in order to get past the 'welcome to your new iphone' screen. First I'd somehow have to back up all my photos and contacts or I'll probably lose them.
Actually, I've just downloaded iBackupBot and I can see all my notes in the backup I made this morning so they do still exist even though the app didn't download in the restore, in fact it looks like a lot of my user app files are there. What do I do now? My head hurts h e l p . . . p l e a s e

I don't think that you need to restore from the backup again. If you see nothing at all in the App Store. Try closing the app completely, reset your iPad and them try again.
In order to close apps in iOS 7, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT1766 getting a welcome to your new iphone message when I try to back up an old phone

Hi,
My iPhone stopped working earlier this year and I got it replaced with a new one at the Apple store. I haven't backed it up since. So, I'm trying to back up from my iTunes now and it gives me two options: 1) Set up as new iPhone, and 2) Restore from this backup (MY NAME iPhone). The second option says last backed up 2/20/12. Thing is, I don't remember ever backing up this iPhone. More importantly, I've taken many pictures and added many phone numbers since 2/20/12 and am afraid restoring will erase this.
I've never been a savvy iPhone user so hopefully someone can help advise me on how best to proceed.

djfl wrote:
I have a very similar problem. I have an iPhone 4 running an old iOS 4.2.1. I very recently upgraded to iTunes 11. I am not sure which version of iTunes I was running before, but it probably was not the most recent. I did not sync or do a backup, before upgrading to iTunes 11. After upgrading to iTunes 11, when I plug in my iPhone 4, I get a "Welcome to your New iPhone" screen. I only am presented with two options. 1.) Set up as new iPhone, or 2.) Restore from this backup: Unknown. Last Backed Up: 12/31/2000 7:00PM. There is a radio button to choose either option, and a Continue button. I am afraid to choose either option, because I'm afraid it will wipe my iPhone 4 clean.
It's odd because I don't think they even made iPhones in 2000. So, I'm not sure where this unknown backup from December 2000 is coming form. Also, I am pretty sure I did not sync my iPhone 4 to iTunes, nor did I do a back up of my iPhone in iTunes, before upgrading to iTunes 11.
Now, there is not too much on my iPhone 4 I'm concerned about saving. I did manage to pull off all the photos using Windows Vista Autoplay. But, there are quite a few contacts on my iPhone that I would like to save. And I have some newer Apps that I would like to save.... these apps were free, but some of them are no longer available in the App Store.
Some other info.... after updgrading to iTunes 11, iTunes does show 50 Apps in the library. These appear to be apps from some much earlier sync prior to upgrading to iTunes 11.
My problem is I sync very rarely.... I also update my iOS very rarely.... and I also update the iTunes software very rarely. I got to a point where some newer apps I wanted would only run on a newer iOS. But it seems I got to a point where I could also no longer update my iOS without updating the iTunes version. So, my plan was to update to iTunes 11 (which I did), then update my iPhone iOS (which I haven't been able to accomplish yet), because I want to sync my iPhone with the new iTunes 11, to be able to get off my contacts and newer apps. But I can't to that because iTunes 11 will only show me the "Welome to Your New iPhone" screen.
Again, I'd like to get my contacts and newer apps off the phone into iTunes. If I then have to wipe the iPhone clean and restore, that would be OK.
Any help would be greatly appreciated.
Which carrier are you on?

"Welcome to your new iPhone" - every sync

This is a response to an old post on another discussion, but that discussion has now been archived and no longer permits replies.
Issue in old post was:
*I just had my phone swapped out at an Apple store for a replacement.*
*Everthing backed up to the new phone OK but every time I plug in my phone, in iTunes, I get the "Welcome to your new iPhone" window with the "Continue" button. When I click it, it takes me to the normal iTunes window looking at the settings for my phone. It does this every time I plug in phone.*
I had the same issue with my replacement iPhone. Solution (for me anyway) is to quit iTunes with the iPhone connected, and then reopen iTunes. The same 'Welcome to your new iPhone' screen appears, however with two extra buttons 'Never Register' and 'Register Later'. Clicking on 'Never Register' solves the issue and the 'Welcome' screen no longer appears repeatedly.
Hope that helps anybody searching for a solution to this problem.

happened with me and was resolved automatically after re-connecting it 10-15 times..
when clicked on continue takes you to the registration page where you need to fill the details and it gets registered.
and the new iphone startup page doesn't show up anymore...

Welcome to Your New iPhone in iTune

Every time I plug in the new phone the "Welcome to your new phone" screen comes up instead of just going to the home page. Kind of annoying since it is already setup and running. Any idea on how to fix this?

Looks like someone had same problems with iPad. Maybe this will help
http://discussions.apple.com/thread.jspa?threadID=2391161

Everytime i link my iphone up to my laptop the message 'welcome to your new iphone' with the option restore from back up or new iphone. i once did restore from back up and it deleted all my recent pictures, music etc. how can i get pass this stage?

everytime i link my iphone up to my laptop the message 'welcome to your new iphone' with the option restore from back up or new iphone. i once did restore from back up and it deleted all my recent pictures, music etc. how can i get pass this stage?

Hi Khuram1981 - thank you thank you thank you! All sorted! dont suppose you know how to fix another problem I have??? for weeks now, since updating to ios5 I think, for some reason every time I have tried to log onto app store it says CANNOT CONNECT TO ITUNES STORE. It's nothing to do with my computer, and I've been to the Geniius bar but they couldnt help and nothing I seem to do lets me update my Apps and even worse, I cant even buy any more. Any suggestions?
Again thank you SO much for helping with other problem = a real relief.
Chatterwind xx

Help! my first mac! and I can't get past the Welcome menu window... I try to select "united states" and want to continue but nothing happens. Any idea why?

help! my first mac! and I can't get past the Welcome menu window... I try to select "united states" and want to continue but nothing happens. Any idea why?

Restart the Mac, and start over, it very well could be frozen. This is not the way you would like to start out your Mac experience!

I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?

I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?

Normally, I would suggest restoring the iPad and uninstall and reinstall iTunes but you have done both of those things - more times than you ever imagined!
Have you thought about turning auto syncing off?
Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
If you do this you can backup the iPad right away before it syncs. You may want to go into all of the iTunes tabs and just make sure that all of the current content on the iPad is selected to sync before you actually do sync.
This doesn't solve the problem, but it would prevent the automatic sync and erasing content. Hopefully, in the next few days- when iOS 5 is released - you will also be relieved of this weird iPad behavior - since the iOS devices are supposed to become PC free.
BTW - and this is no excuse for what you are experiencing, but I have found that some of the game apps that I had on my iPad turned out to be quite troublesome and after I removed them, my problems went away. I know that is almost sacrilege with regard to the Angry Birds addiction .... But I'm just saying ...

My eyeTV Hybrid won't get past the 'connect to your mac' stage. anyone know whats wrong?

My eyeTV Hybrid won't get past the 'connect to your mac' stage. anyone know whats wrong?

Forgot to put its not recognising the fact thats its plugged in during set-up. But if put it in before i've even started set-up it starts on its own. so my mac know's its there. so confused

While unlocking the iphone 4, got message in itunes "Welcome to your new iphone"

While unlocking the iphone 4, got message in itunes "Welcome to your new iphone".
Should I now Set up as new iphone or restore from an earlier backup?
This is my 2nd try...in the 1st try (restored from earlier backup) I did not recieve any note in itune saying that my phone is unlocked.
Please help!!!!!

When you saw this screen (except with "iPhone" and not "iPod"), you clicked "Set Up as New," correct?

HT201269 stuck on the screen that says "Welcome to your new Iphone"

I need some help.. I've recently repaired my iphone 4 and had it in recovery mode. I plugged it in to itunes (using Windows on a PC) and it sorted itself out of recovery mode. A screen then opens saying something like "Welcome to your new iPhone" where my option is to set up as new iphone or restore from backup. (shown as a screen dump under nr 6 in the checklist here: iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device)
I restore from a backup and everything seems to be going allright, when the restore is done iTunes says I will have to go through a setup on my phone. I do the setup and the phone now contains some old photos, textmessages, contacts, web favorites, e-mail setup and other things. But iTunes still shows the Welcome-page! I cant continue with the sync of my music and apps! my only option is to set up as new iphone or restore from backup again. I've tried a number of times to restore from backup and the only thing that happens is a new backup is shown in the scrollbar. (sorry, don't know if scrollbar's even a word..)
Whats wrong? Anybody?

Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

How to get past the Welcome to Your New iPhone Screen?

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