How to get printed manuals with upgrade to FCP from Motion?

Question

I upgraded my standalone version of Motion to FCP 5.1 Universal through the mail and wondering how I can get the printed manuals. I realize it's not practical for Apple to mail 40 pounds of books and that the same text is probably on one of the DVDs but reading a physical book makes learning easier than reading on screen.
Has anyone been able to upgrade from Motion to FCP and get the printed books?
Thanks,
DAN
PowerBook G4   Mac OS X (10.4.4)  

Answer 1

David,
Apple provides manuals with most of it's software. I KNOW THIS OCCURS FOR A FACT! Thanks for posting your doubts and other notes but I don't think they are really being crafted towards helping at this point.
I was actually hoping others might have found solutions rather than looking for salt to rub into the wound. But to help you and the others you have spoken with to understand possible solutions I'm hoping might remedy the problem here are a few that suggestions:
- Call Apple Customer Support and get them to exchange the misrepresented product through the mail for what was represented.
- Walking into the Apple store and confronting the sales people with the issue and getting them to exchange the product.
- Working through Consumer Affairs and getting them to eiother refund or exchange the product.
- Calling a local TV station to report the fact that Apple shows one product on their web site and in their stores while selling something different with a the same name that is incomplete.
- Working through the Better Business Bureau to file a complaint against Apple for the misrepresentation and getting them to replace the product for the abused customers.
- Emailing the support folks at Apple and getting a emailed voucher in return which will allow users to exchange the product int stores.
I can think of dozens of ways Apple or other organizations could help resolve the situation.
Printing a color manual at Kinko's seems like a ridiculous expense to me. I cannot afford it and I appreciate you not consistently saying it's a viable solution. I'm actually a bit surprised that you keep responding with no help, confusing unrelated comments, and insist on further irritating the situation.
I hope my multiple attempts to help you understand what my issue is and possible solutions that people might offer has helped clarified things for you. If you have any further comments though please reserve them so others who may have had actual experiences similar to mine with possible solutions might be able to read this thread without having to see me explaining things over and over.
Thanks,
DAN