How to get printer working

This has always happened. Printers never get recognized

Hi..
My customers using printer HP2600n and was setup as a network printer.From HP website, it has mentioned that this printer only support for mac and windows.
Btw, Sun engineer told me that this can be solved by using CUPS.
I have installed the CUPS and have testing on similar model printer eg:HP1022n
and it works but only can print 'Test Page CUPS'.
My questions, how to make printers like HP1022n and HP2600n visible to applications such as
star office and editor as it doesn't appear the printers that i have set at CUPS.
It's we have to set at Solaris side or you have any ideas/info on how to implement
CUPS for all non postscript printers.
I need ur idea. Getting stuck now. :(
Many thanks

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