How to get reimbursed for faulty iTunes app purchase.

Hello:
I tried to purchase an app via iTunes on and on the app store on the iPhone. I tried to buy the same app repeatedly because iTunes kept asking me to correct my credit card info. The app never got downloaded so I gave up to try again in a day or so. My credit card company called me to inquire about some strange activity on my card.... multiple individual purchases for the same item in iTunes. My credit card company said I need to contact Apple to get reimbursed. I sent an email to Apple's iTunes support account but have not heard any feedback in a day or so. I could not find a phone number related to this kind of an issue. Does anyone know how I can best contact Apple or get some resolution to this issue?
Thanks,
mn3

There is no direct email address. Use the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) and explain your situation to them.
Regards.

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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
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http://tinyurl.com/7tscpa7
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http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
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http://www.labnol.org/software/itunes-app-store-refunds/13838/
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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
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Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
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http://tinyurl.com/7tscpa7
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How to get reimbursed for faulty iTunes app purchase.

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