How to get rid of a black screen on an HP g62 after disk corruption check?
I recently started up my computer and got a disk corruption error and I let it run through and it started up normally. Yesterday I got the error again and let it run once more and found that the laptop was deleting files. Now when I start it up all I can get through to is the log in screen and when I log in all I see is black with a cursor. Could it be a virus? I have an HP G62 with Windows 7. I recently found that I needed to update my virus protection but it wasnt urgent. Please help.
Could you please give me the exact model number of your notebook?
You can use the following document if you need assistance in finding it.
How Do I Find My Model Number or Product Number?
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