How to get rid of "Apple Mac Security?"

Hi, a company called "Apple Mac Security" downloaded some program onto my PowerMac before I could stop it, and now they pop up warning that I'll crash if I don't use them to remove things that have supposedly infected my computer. I did a search for their program to remove it but nothing comes up. I'd appreciate some help, I know these people are crooks.
Thanks!

Thank you, Mad Macs,
I didn't install the "Apple Mac Security" program, so when I went to search for it in my applications file and the other recommended places, it wasn't there. I thought it was hidden because it seemed to install something before I could close out of Safari, and it popped up again when I was browsing. Very insidious. But I appreciate your response and help, and am happy to have found Apple Support Communities. I am a cartoonist, and am working on putting a daily strip online, do you have experience with Live Trace in Illustrator? I used to use Adobe Streamline to convert line art into Vector Images, and it was much more user friendly than Live Trace, but I may just not know how to use Live Trace correctly.

Similar Messages

HT1338 How to get rid of Apple Support Community notices, my box is full I receive thousand a day and I really cannot handle it. Please help, I cannot find the notification tad in my "preferences" I have Mac OS X 10.7.5. Please help it is urgent

How to get rid of Apple Support Community notices? my box is full as I receive thousand of messages a day. I cannot handle it anymore, please it is urgent. Help! I have Mac OS X 10.7.5 and unable to find the "notification tab" in my "preferences" I need a image if possible to better understand. Thanks a lot.

Thank you, but I just tried everything you said, my apple id account (icloud) continues and still is receiving the email from ASC each second. My i phone and macpro (i cloud account) is full of messages that I have difficult to erase at once. I have to do it one by one which can take me the whole day. How can i unsucribe from ASC, just get ride of my account, I mean cancel the ASC account, so I will not get any messages. Please help. Thanks.

How to get rid of install.mac - conduit - bing override when performing search in safari?

I downloaded paintbrush through safari on my mac. Now whenever I perform a search (writing text in the url area), i am redirect to install.mac - conduit - bing. How to get rid of it?

Okay i had the exact same thing aswell and it drove me crazy! I'm pretty sure i got it by downloading Paintbrush as well I finally figured out how to get rid of it tho, even after calling apple support which resulted with no solution.
- First try to reset safari by clicking the safari tab next to the apple logo (top left), then select reset safari from the drop down box (make sure all boxes are ticked aswell)
- Then after safari has reset go to preferences and select the privacy tab. Then go to the section Cookies and other websites data and select details.
after that select Remove all.
- Also make sure that your default search engine is https://www.google.com (or whatever you prefer) and that in the extentions tab there are no dodgy add-ons and things.
- You can then exit safari,
(here comes the tricky bit)
- You will need to go to you finder and select the Painbrush App, then move that b**** to the trash.
- Once that is gone, go to the search bar in finder and type in Paintbrush.
- Then click the +icon just below the search bar.
- You will then want to select the ^
- Once the brop down box appears select other
- You will then need to search System Files in the search bar, and then tick the box next to it, then press ok.
- After that click the ^ and change it to
- You will then see many files. BE VERY VERY CAREFUL NOT TO DELETE IMPORTANT FILES!!!
- Some files will have the word conduit or plugin and such, so try move all of them to the trash. Again, try not to delete important files and folders, if your not sure about some just leave them, but when i did it it was fairly clear which ones to trash. (i also went and deleted any of the apps i didnt think were great/trustworthy)
- Once you feel that all the nasty files are gone you can reopen safari and hopefully everything will be back to normal!
It seriously took me so long to figure this out and i'm so glad that i did, especially because there were not many articles on how to. Hope it works for you as well, if you have any questions or clarifications feel free to ask!
AB

How to get rid of apple login keychain popup on mac

Every 5 minutes I get three pop ups asking for a keychain login, these are "Mail", "calendarAgents", and "com.apple". How do I get rid of these???

Computer and OS?

How to get rid of Apple logo in photo book back cover

When I finish the photo book preparation, at the back flap, there is a "Made on a Mac" & an apple logo. Can I get rid of that? Since this is not a free book, there should be no bundled ads on my personal photo book, right?

Select the book in the sidebar, click on Settings, and uncheck the box for the logo.
(36866)

How to get rid of Apple logo?

When I am making a DVD project to be burned I see a small white Apple logo in the lower right. I don't want this to be there when I burn my DVD because it will be a gift. How do you get rid of this/will it go away when burned?

Hi there,
Under +iDVD > Preferences+ in the top menu bar, you can unselect the "Show Apple logo watermark" checkbox. As long as that box is unchecked, your DVD will be logo-free.
Sasha

How to get rid of Apple RSS/Hot News

Hot News just started showing up in my inbox. I didn't sign up for it and I don't want it. But I can't find a way to unsubscribe. I would also like to get rid of the RSS folder in the left hand column. Any help? Thanks.

You definitely have right click. Hold down the control key and click (that'll give you right-click). Alternatively, if you're using a semi-recent Mac laptop, go into System Preferences -> Keyboard & Mouse -> Trackpad and click the "For secondary clicks, place two fingers on the trackpad then click the button" checkbox. Then you can right-click without holding down the control key.

How to get rid of apple logo loop off rebut? tried restore.

I tried the bellow. restored it twice. this morning i tried to update to ios 6.1.2 i'd be updating from like ios 4. something. i had tried to update to 5 but it never would. so i figured i'd give it a try. So i started it. It's said verifying then started. Everything looked like it was working and then it started a loop with the apple logo. it will restart, but only to go back into apple logo. someone suggested this on another page for the same issue. But even this is not working. I've got work, and i've got to get this thing up and running. please help.
First, turn your phone off: Press both the Sleep/Wake button & Home button at the same time, keep pressing until your phone turns off...black screen...then release. Then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

Hi there,
Under +iDVD > Preferences+ in the top menu bar, you can unselect the "Show Apple logo watermark" checkbox. As long as that box is unchecked, your DVD will be logo-free.
Sasha

How to get rid of apple support

my email has been taken over by apple support, coming in their hundreds, please HELP

Tap to enlarge image.

How to get rid of "Apple iPhone" window that opens in Windows 7?

Whenever I connect my iPhone 4 via USB to my Windows 7 computer, this window automatically opens. How do I stop this from happening?
I've already gone into Control Panel and selected "No Action" in the Events tab for this device. What else can I try?
Thanks in advance for any help you can provide.
~Derning

Use the "Search Discussions" (upper right of this page) and use "question mark" as the search term. Limit the search to QuickTime.
Look for pages that have the green "Solved" star at the top of the page to find the answer.

How it get rid of apple store credit

I Have $0.63 and don't know what to do

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

Somehow i have got mackeeper and the smartsearchnet on mac air. I do not know how to get rid of it! please help me

I have got mackeeper and smart search.net on my Mac air. I am new to mac's so i am so lost in how to get rid of things. Im not sure how i got it but i just want it gone now mac book is only a couple months old so running all latest programmes on it. Can anyone help me please?

You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

HT5622 how to get rid of an old apple ID on my iphone 5 . the ID belongs to a store where I bought my phone ,and it's in a different country ??

How to get rid of an old Apple ID on my iphone 5 ? The ID belongs to a store I bought my iphone from ,and it's in another country.

You can't. That's the new security feature of iOS7 that users (and others) requested to prevent stolen devices from being restored by theives and reused. Contact the "store" you purchased your phone from and see what they say.

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and why I have it

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and w I have it

There is no need to download anything to solve this problem.
You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself.

How to get rid of malware on Mac Pro

I have a Mac Pro with the OS X Yosemite. My computer has malware on it. I keep getting popups and ads on my screen, whether I'm using Safari or Chrome. One of the popups says "Suspicious activity found on your computer, due to pop-up advertisement windows and invasive links. Please contact tech support at 1-866-215-6348." I want to know how to get rid of this malware. Thanks in advance.

Some are persistent. Force quit Safari again. Disconnect from the Internet by either turning off Wi-Fi in the System Preferences, or unplugging the Ethernet cable from your router/modem. Hold the Shift key and launch Safari again. If the same popup appears, you will be able to dismiss it and navigate away from the page, or close its tab. Reconnect to the Internet.
Though reading your initial post again, it's sounding more like JimmyCMPIT is correct since you're seeing ads in multiple browsers. It's just rare for one the ads that pops up to be like one of the tech support scams.
In which case, you can either follow Apple's manual instructions for removing adware, or use the free automated tool, AdwareMedic (as mentioned by, and linked to by Jimmy).
It should be noted that Apple's manual removal instructions are typically outdated. Sometimes a lot outdated. It depends on when Apple last updated their instructions page. If you would prefer to manually remove the adware on your system, you can find much more up-to-date instructions on The Safe Mac's adware removal page.

How to get rid of "Apple Mac Security?"

Similar Messages

Maybe you are looking for