How to get rid of old Apple ID when trying to activate new iPad thru restore from iCloud?

Making me crazy: after I select ipad backup from choose backup screen, the next screen asks me for itunes password again, but it shows long expired Apple ID that is not an email address. Haven't seen this for a year or more. My iCloud and Apple ID's all show me updated. Can't figure out how to get past this screen. Help!! Please!!
Jon.

Icttv123 wrote:
is there any other solution????
Erasing the iPhone is the solution; there are at least two ways to do that, though.
The second one is, go to icloud.com and login with your Apple ID and password. Go to "Find My iPhone" and click "Devices." From there you'll be able to erase the iPhone. All the magic will happen as soon as the iPhone has internet access.

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iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
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http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 3194
http://support.apple.com/kb/TS4451
 Cheers, Tom

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Cant get rid of old Apple ID

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SetTimeout.bmp ‏2305 KB

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How to get rid of old Apple ID when trying to activate new iPad thru restore from iCloud?

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