How to get rid of thumbnails who've lost their full size photos?

How do I get rid of thumbnails who've lost their full size photos?? ... ie when I spacebar on them I get the exclamation mark ;-(
I've tried rebuilding the library with all options checked; with all except the last 2; and just the first 2 on thumbnails; and the 2nd only. All to no avail!
I expect iPhoto Library Manager would do the trick but don't want to redo my faces stuff which I believe it can't cope with yet ;-()
Long story how I got here but I've re-added recovered full size files that iPhoto '08 "lost" and now in '09 I want to get rid of the thumbnails that point to the missing files.
I now have 2 thumbnails of most pictures - one that works to the full size and the other that gets an exclamation mark! ... I want to get rid of the latter.
I can obviously just press delete on the thumbnail but I need to do it ~ 20,000 times ;-()
A thought ...can I use search somehow to only return the duds?? ... then delete all.
TIA
Barry

You may have to start over from scratch as follows:
Creating a new library while preserving the Events from the original library.
Move the existing library folder to the desktop.
Open the library package like this.
Launch iPhoto and, when asked, select the option to create a new library.
Drag the Originals folder from the iPhoto Library on the desktop into the open iPhoto window.
This will create a new library with the same Events as the original library if you have the Finder checkbox unchecked in the Events preference pane.
This will get rid of all the orphan thumbnails and give you a clean library. Before doing that you could follow the first 8 steps of Old Toad's Tutorial #1 which will write the keywords, titles and comments to the original files so they will be there in the new library.

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How to get rid of thumbnails in conversations in Lync 2013

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As far as I know, the short answer is no after the CU3 Lync 2013 client update is applied.
See
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How to get list of users who all are having full access in sharepoint site using client object model c#

Hi,
I want to fetch the list of users who all are having full access to the sharepoint list using client object model with .Net
Please let me know if any property for the user object or any other way to get it.
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Here you are complete code i created from some years it lists all groups and users, you can just add a check in the permissions loop to see if it is equal to Full Control.
Private void GetData(object obj)
MyArgs args = obj as MyArgs;
try
if (args == null)
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using (ClientContext clientContext = new ClientContext(args.URL))
// clientContext.AuthenticationMode = ClientAuthenticationMode.;
NetworkCredential credentials = new NetworkCredential(args.UserName, args.Password, args.Domain);
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RoleAssignmentCollection roles = clientContext.Web.RoleAssignments;
ListViewItem lvi;
ListViewItem.ListViewSubItem lvsi;
ListViewItem lvigroup;
ListViewItem.ListViewSubItem lvsigroup;
clientContext.Load(roles);
clientContext.ExecuteQuery();
foreach (RoleAssignment orole in roles)
clientContext.Load(orole.Member);
clientContext.ExecuteQuery();
//name
//MessageBox.Show(orole.Member.LoginName);
lvi = new ListViewItem();
lvi.Text = orole.Member.LoginName;
lvsi = new ListViewItem.ListViewSubItem();
lvsi.Text = orole.Member.PrincipalType.ToString();
lvi.SubItems.Add(lvsi);
//get the type group or user
// MessageBox.Show(orole.Member.PrincipalType.ToString());
if (orole.Member.PrincipalType.ToString() == "SharePointGroup")
lvigroup = new ListViewItem();
lvigroup.Text = orole.Member.LoginName;
// args.GroupsList.Items.Add(lvigroup);
DoUpdate1(lvigroup);
Group group = clientContext.Web.SiteGroups.GetById(orole.Member.Id);
UserCollection collUser = group.Users;
clientContext.Load(collUser);
clientContext.ExecuteQuery();
foreach (User oUser in collUser)
lvigroup = new ListViewItem();
lvigroup.Text = "";
lvsigroup = new ListViewItem.ListViewSubItem();
lvsigroup.Text = oUser.LoginName;
lvigroup.SubItems.Add(lvsigroup);
//args.GroupsList.Items.Add(lvigroup);
DoUpdate1(lvigroup);
// MessageBox.Show(oUser.LoginName);
RoleDefinitionBindingCollection roleDefsbindings = null;
roleDefsbindings = orole.RoleDefinitionBindings;
clientContext.Load(roleDefsbindings);
clientContext.ExecuteQuery();
//permission level
lvsi = new ListViewItem.ListViewSubItem();
string permissionsstr = string.Empty;
for (int i = 0; i < roleDefsbindings.Count; i++)
if (i == roleDefsbindings.Count - 1)
permissionsstr = permissionsstr += roleDefsbindings[i].Name;
else
permissionsstr = permissionsstr += roleDefsbindings[i].Name + ", ";
lvsi.Text = permissionsstr;
lvi.SubItems.Add(lvsi);
// args.PermissionsList.Items.Add(lvi);
DoUpdate2(lvi);
catch (Exception ex)
MessageBox.Show(ex.Message);
finally
DoUpdate3();
Kind Regards, John Naguib Technical Consultant/Architect MCITP, MCPD, MCTS, MCT, TOGAF 9 Foundation

On iTunes when i plug my iphone in, the bar at the bottom with contains the information about the capacity of my iphone, it has a bar called 'other' which has 4GB. I don't know what is taking up that space or how to get rid of it. please help :)

On iTunes when i plug my iphone in, the bar at the bottom with contains the information about the capacity of my iphone, it has a bar called 'other' which has 4GB. I don't know what is taking up that space or how to get rid of it. please help

You can reduce the size to normal, which is about 1GB, by restoring the phone.
Backing Up, updating, and restoring your iPhone and iPod touch software
The size of this part can increase when something goes wrong during a sync, or some files can't be read anymore by iTunes.

I have very thin, colored lines running vertical on my desktop monitor screen. I don't know where they come from or how to get rid of them. I started with one and now have three. Can anyone give me some insight about what to do in getting rid of them?

I have very thin, colored lines that have shown up on my IMac monitor screen. I don't know where they came from or how to get rid of them. I'm concerned now because I started with one and now have three. Does any know why this occurs or how to get rid of them?

I got an address from Applecare, although I can't place my hand on it right now. I didn't bother persuing the letter route myself as I didn't expect much. I know that the location was Cork, Ireland though as that where the UK Applecare is based as far as I'm aware. The best thing to do is to call Applecare (if it's free) and discuss the issue. State that you are not happy wit the fact that you will have to pay to have the problem resolved especiiay if it is an ongoing problem that has not been resolved. I ended up speaking to a senior manager of the Applecare team who then proceeded to tell me about mailing in my grievence to customer services division or something like that.
If I can find the address I may post it if I'm allowed.
In the case of age, Schools usually have a 5-year life-cycle as they tend to be used differently than consumer machines, i.e. being used constantly on a daily basis for at least 12 hours with no break. you would expect issues to appear after a few years, but I expect problems that arise through defects to be resolved and stay resolved. As I mentioned we had machines for around 2 years before the lines appeared and sent them to be repaired. I'm happy with that. What I am unhappy about is the fact that the problem has reappeared exactly in the same way and now I'm left with around 7 machines that I either pay loads to repair or, the more likely replace the machines with newer ones since the age is now big enough to warrant the replacement.
Sorry for the lengthy moan, but these are the reasons I purchased Apple ahrdware in the first place to avoid the "not our problem" stance some PC vendors usually take, similar to the Dell monitors thread mentioned in here somewhere.

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and why I have it

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and w I have it

There is no need to download anything to solve this problem.
You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself.

How to get rid of the safari community toolbar?

How to get rid of the community toolbar in safari

That toolbar/ct plugin causes problems for all who install it!
Close Safari, then locate and delete the following files and it should be gone:
/Library/Application Support/Conduit
/Library/InputManagers/CTLoader
/Library/Receipts/ctloader.pkg
/Library/Receipts/<Toolbar name>.pkg
/Library/Application Support/SIMBL/Plugins/CT2285220.bundle
/Users/<User name>/Library/Application Support/Conduit
where / is the root library on your Hard Disk.
If you are running Snow Leopard you should also look here:
Library/launchAgents/com.conduit.loader.agent.plist
Library/Application support/conduit plugins
Note: Safari does not support any third-party toolbars except those supplied as an extension to Safari via the Extension Gallery.

STOP "determining gapless playback info": how to get rid of it?

I have itunes 7 with macbookpro and 80 gigs of music on an external hard drive connected through USB to my Airpot Extreme 802.11n base.
I CANNOT USE itunes because it is endlessly "determining gapless playback info" (i'm using the French version who says "détermination des données de lecture sans intervalle")
though I DON'T NEED IT. This is the option that allow albums to play gapless... no such an improvement for a so slow process!
This morning it treated 200 songs in 5 hours... it has been one week i'm letting it work times to times but with this rhythm I still have to wait 350 hours = more than 15 days 24/24... without speaking of the extremely frequent cases when I have to "force to quit" and restard itunes.....
I CAN'T BEAR THAT ANYMORE... IS ALL THAT REALLY NECESSARY?
I cannot imagine this option cannot be unactivated... so please if someone can tell me how to get rid of this "determining gapless playback info" thing... I would be very happy...
Many thanks for your answer!

I'm having the exact same issue. I have a 802.11n Airport Extreme that has my 100 GB music library connected to it via the USB port, and my iTunes (on my MacBook Pro) connects to it via the Airport Disk. Each time I add a batch of new songs to the library, it takes for ever for iTunes to resolve the gapless information. I just added 30 tracks, and it took about 10 to 15 minutes, during which iTunes was completely inaccessible with the spinning beach ball.
My theory is that to determine gapless information, iTunes has to load each track into memory to analyze it. That goes by quick if the libary is direct connected, but over the network that can be a pain (especially if the mp3s are large).
I really wish Apple would make this feature "toggle-able" on a future release of iTunes.

Somehow i have got mackeeper and the smartsearchnet on mac air. I do not know how to get rid of it! please help me

I have got mackeeper and smart search.net on my Mac air. I am new to mac's so i am so lost in how to get rid of things. Im not sure how i got it but i just want it gone now mac book is only a couple months old so running all latest programmes on it. Can anyone help me please?

You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

How to get rid of Yahoo which has replaced itself as the search engine on safari . I have tried going to safari and changing the default search engine to google and the homepage to no avail can anyone PLEASE help

After updating Firefox . I notice Yahoo has taken over as the search engine on safari . I have gone into safari and changed the default browser and home page to google but yahoo is still there . Can someone Please tell me how to get rid of Yahoo . peter

Since I looked everywhere for this answer and never found it I decided I needed to help!
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2.INSTEAD OF JUST CLICKING ON THE GENERAL TAB AND CHANGING THE SEARCH ENGINE LIKE EVERY OTHER STUPID SUPPORT TELLS YOU TO DO LOOK AT THE TAB THAT SAYS EXTENSIONS.
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HOPE THIS HELPS!!!!

Can any one tell me how to get rid of error code ox80010108

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Hello @charly6,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are getting the error 0x80010108 when you insert your CD into your Optical Drive on your HP Touchsmart 520 Desktop PC. The error you are receiving is related to Windows Essentials and I suggest that you download and install the latest version from the Windows Essentials website. I believe that Windows Essentials was aware of this error and have corrected it in their updates.
Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

How to Get Rid of White Stripe At Top of Firefox Browser

I have the current version of Firefox installed. Recently, perhaps with the most recent install, I'm not exactly sure, a white stripe appeared at the top of the browser, right under the search and URL boxes at the top of where websites would normally show, a white stripe about a 1/2 inch thick has appeared. Not on every single site, google.com works fine, but for example, it blocks out the home, connect, discover and me tabs on Twitter. Or if you go to mozilla.com, the tabs at the top of the mozilla site briefly show, then are blocked by the white bar. You can't click on any of them, even if you have your mouse pointed at the right spot. You can refresh the screen and they'll briefly show again, but not long enough for you to click on anything.
I've run a number of search engine queries trying to find out how to get rid of this problem, but I'm only finding resolutions for webmasters, not for end users who have to deal with this problem on the other end of the browser.
Anyone know how to get rid of this nuisance? I'm about ready to uninstall Firefox because its useless on many sites with buttons and tabs on top.

I shut down all but one of the extensions, and that seems to have resolved the problem. Thank you!
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One of my roommates recently downloaded torrent on my macbook air to watch a movie, and since then I have been experiencing popups every time I open a new page on safari. Also, my search engine has switched to something known as search-quick? I've tried a few different mac detox sites to no avail. Very frustrated. Any suggestions on how to get rid of this "virus" and pop-ups would be much appreciated!

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable word, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes the word is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the word something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same word you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

How to get rid of song on phone?

this sounds like the dumbest question, but I can't figure out how to get rid of a certain song on my phone. It pops up on shuffle all the time, and I know I must have added it to a playlist at some point.
But I have a bunch of long playlists and I cannot find it in any of them!
How can I tell which playlist a certain song is on?
Thanks
Bob

OK -- so I actually called AppleCare about this. I went through 30 minutes on the phone with the entry-level guy, and he couldn't help. He actually wanted me to check 'manually manage music" and have iTunes wipe my phone, then I was going to have to reselect all my music! And that would not have even fixed the problem, I know. He was clueless but thankfully escalated me to a dude who solved this in 30 seconds.
I had to delete the song *from* the phone. Went to the Music App, under More->Purchased, and swiped left on the song and then could delete it.
So, because I bought the song on the phone, and it wasn't in a playlist, I was not able to remove it from iTunes. I had to do it on the phone.

Can anyone tell me how to get rid of tlb search? it unfortunately entered into my mac. Whenever I use safari, a pop-up window opens with some ads. Please help me to find a way to remove this malware.

Can anyone tell me how to get rid of tlb search? It unfortunately entered into my mac. Whenever I use safari, a pop-up window opens with some ads. Please help me to find a way to remove this malware.

You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

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