How to get rid of tracking device/virus on iPad

HI , I think I may have a tracking device on my ipad, I received what ai thought was an email from my son and clicked on the link - something I dont normally do and now I cant log in to any of my memberships on safari and when I attempted to follow a link from an email from trademe it flashed past a site that said tracking - it was so fast i couldnt see the full name but i think it had ray in it as well, now I cant acess app store update , should I remotely erase my device and re start ? how do i get back in and reset everything is this the best way to get rid of this tracking thing , Im worried that if I erase it I wont be able to get back into it again,

I would go into settings>safari>clear autofill names and passwords, also clear cookies and history first, before resetting anything else. If that doesn't work then go into settings>scroll to the bottom and tap reset, then reset all settings. This will delete passwords, your WiFi settings and any other settings you have that you have to enter.
It is possible, as you have discovered to have what is known as drive by 'viruses' not really a virus but something that redirects your browser to another site with the intention of obtaining your details or causing you to be billed for a service you didn't want it you store credit card or bank details on your device.. Used to happen a lot with **** sites on PC's.
As above, I would delete the email. BUT advise your son that his mail account may be compromised with a bot auto sending emails to all in his contacts list, so he can fix it too.

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How to get rid of mobile device management?

So I upgraded my iPad to 8.1 and when it got done restoring and upgrading, during setup it said that this device was being setup by Schuyler Community School system and under the Mobile Device Management section there is a profile for Meraki Management. How do I get rid of this? It has all kinds of rights to remotely control my iPad. I've tried restoring it again. I deleted the downloaded iOS 8.1 upgrade from iTunes and had it download it again. Same thing when the restore is complete. Any ideas?
THank you!

Sorry, but it sounds like you have received stolen property. Take a look at the back of the iPad and I bet you will see the Schuyler Community Schools tamper proof asset tag and also an engraving from Schuyler Community Schools. Please contact Schuyler Community Schools at 402 352-5514 and ask for the IT Director…Jeff. Thank you!

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Somehow a picture appears in the upper left corner of the address and subject bar of mail that I send. It does not appear when I compose, only when receipients get it. I didn't add the picture, I suspect it came in on something I received. How can I get rid of it so that I don't send a picture of a cat with all my mail. I am not a cat person. I am using version 2.07 of Mail.
G4 Mac OS X (10.4.5)

Hello,
It's not a Virus. It's your personal picture that is associated with your User account on your Mac.
This can be one of the stock pictures, or a personal photograph if you chose one.
This image should not be visible to people using PC's or other e-mail clients. But, if they are also using Apple Mail and a Mac, then they may see the picture that is associated with your user account.
There are two methods to remove it or change it:
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Go to the "" menu, then choose "System Preferences".
Open the "Accounts" preference
Then, click on the "Pictures" tab.
You can now change the picture associated with your user account here.
Click on the Edit button, and you can even drag a real picture of yourself into the box instead.
Method Two:
Open up Address Book in your applications folder.
Choose the Entry in the Address Book that is yourself.
Then click the edit button near the bottom.
In edit mode, you can change picture.
If you don't want any picture, click it, and then hit delete.
Now, it should not show in any of your Mail messages.
If you want a different picture, then double-click on it, and use "Choose" button on the resulting screen to pick a different picture, or plug in a camera and use it to take a picture of yourself.
Hope this helps.

How to get rid of police attention virus on mac

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This is not actually a virus, just a nasty JavaScript on a scam website trying to trick you. Quit Safari (force quit if necessary) and then hold down the shift key while re-opening Safari.

How to get rid of a mark on my ipad 1 screen

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Some iPad users have been able to revive their dropped iPad. Turn the iPad over and give it a HARD SLAP on the back. May take several slaps.
dropped iPad
https://discussions.apple.com/thread/4474708?tstart=30
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
iPad Repair and Service
http://www.apple.com/support/ipad/repair/
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
 Cheers, Tom

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and why I have it

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and w I have it

There is no need to download anything to solve this problem.
You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself.

How to get rid of the java update virus?

Everytime i go on a web page something pops up saying to install Java Runtime Environment in order to web content and it gives me the option to click more info (to go to the page to download the Java Runtime Environment) OR ok. Before i clicked ok until it continued to pop and and began to annoy me so i decided to install it. It still pops up and won't go away. I found out it is a virus and i don't know how to get rid of it.
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Most likely, you have a web plugin that depends on the Java runtime distributed by Apple, such as the Facebook video calling plugin or the "NexDef" plugin for watching baseball streams. If you no longer need the plugin, remove it. Otherwise, install Java.

How do you get rid of a Moneypak virus?

I was surfing the web and all of a sudden a window popped up telling me I have been blocked for illegally downloading movies, etc. I was in Safari and I knew it was a scam as they wanted me to send them money to get the unlock code. I was able to force quit Safari which I did and then I shut down the computer but it's still there. I opened Firefox and found out that this is a Moneypak virus. I want to know if anyone knows how to get rid of it. I am using a MacBook Pro.   Thanks.

Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and The Safe Mac » Adware Removal Tool.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
     the most successful malware attacks rely on very sophisticated social engineering
     techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
    your computer is intended to entice you to install their malware thinking it is a
    protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
    from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
    you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.

Hi, I have this green mark (with pointing arrow looks like a link) on some words show on my window screen when I open a web page, I wonder if it is a virus link or such. Need help how to get rid of it. Thanks

Hi, I have this green mark (with pointing arrow looks like a link) on some words show on my window screen when I open a web page, I wonder if it is a virus link or such. Need help how to get rid of it. Here's the example:
WING
GAMES
MAJORITY
Thanks

If the third link you posted (the link containing the word "majority") does not look like the following then you inadvertently installed adware.
That particular page should resemble the following:
The word "majority" in the third paragraph should not be a link and should not have the green icon associated with it.
To learn how this may have occurred, and how to prevent it from occurring in the future, read How to install adware
Most so-called "news" websites are nothing more than entertainment outlets that cater to prurient interests, and contain advertisements that leave the user about three clicks away from installing junk. If you decide to frequent those websites, Safari's "Reader" feature helps minimize that exposure.
Try it:

Sound Virus - Any suggestions on how to get rid of it

The last couple of days I have sound playing in the background that is not from any program I'm running. Sounds like a **** playing but sound only no video. Any suggestions on how to get rid of it?

HI,
If a widget isn't the culprit, open System Preferences/Universal Access and selec the Seeing tab.
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Carolyn

HT5622 how to get rid of an old apple ID on my iphone 5 . the ID belongs to a store where I bought my phone ,and it's in a different country ??

How to get rid of an old Apple ID on my iphone 5 ? The ID belongs to a store I bought my iphone from ,and it's in another country.

You can't. That's the new security feature of iOS7 that users (and others) requested to prevent stolen devices from being restored by theives and reused. Contact the "store" you purchased your phone from and see what they say.

How to get rid of title bar of a quicktime window?

The main problem:
I want to display the title info etc about each track as they play in iTunes. How can I do that on an otherwise black screen (desktop) (I don't want to use the visualizer with its psychedelic patterns).
Background:
I want to play music from iTunes (many pieces in a row - for like a full day). While this is happening I want the title etc of the tune to be displayed on the screen, like white smallish text against a black background in the lower right hand corner. At the same time I want slides to be displayed on the screen.
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G4 Mac OS X (10.4.8)

Hi,
You could try posting at the QuickTime discussion area. There might be an iTunes visualizer that allows you to make a slideshow with track info. It has been a while since I tried making a SMIL file, but I think you could do what you want with that. Not sure how you create a streaming text of track information. I would have to do some reviewing.
gl,

How to get rid of the "other" memory

I need steps to find a way how to get rid of the "other" memory. Ive tried deleting my photos. But my memory is still low. My iphone 4 is a 8GB and still that isnt much, and to have this "other" memory take most of it up is making me mad. HELP PLEASE!!!!!!

About “Other”:
http://support.apple.com/en-us/HT202867
Go step by step and test.
1. Start up in Safe Mode.
    http://support.apple.com/kb/PH11212
2. Backup your computer.
3. Empty Trash.
   http://support.apple.com/kb/PH13806
4. Disk space / Time Machine ?/ Local Snapshots
Local backups
   http://support.apple.com/kb/ht4878
5. Delete old iOS Devices Backup.
    iTunes > Preferences > Devices
    Highlight the old Backups , press “Delete Backup” and then “OK”.
    http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
6. Re-index Macintosh HD.
    This will take a while. Wait until it is finished.
    System Preferences > Spotlight > Privacy
    http://support.apple.com/kb/ht2409
7.Try OmniDiskSweeper. This will give the storage size details of the items.
   https://www.omnigroup.com/more
   Select Macintosh HD and click “Sweep Selected Drive” at the bottom.
   Be careful. Delete only the files that can be safely deleted. If you are not sure about any file, don’t touch it.
8. Move iTunes, iPhoto and iMovie media folders to an external drive.
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    http://support.apple.com/en-us/HT201562
    iPhoto
    http://support.apple.com/kb/PH2506
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    http://support.apple.com/kb/ph2289

How to get rid of the other from the MacBook Air Memory?

How to get rid of the other from the MacBook Air Memory? I reviewed my newly purchased MBA ear;y 2014 i7 8GB RAM and there was 24+ GB of "Other". I have Yosemite. I have restored to factory with no luck. is there a memory cleaner or process to eliminate what is not needed in Other? I know some files there are settings, and such but not 24+ GB worth is such of stuff.

About “Other”:
http://support.apple.com/en-us/HT202867
Go step by step and test.
1. Start up in Safe Mode.
    http://support.apple.com/kb/PH11212
2. Backup your computer.
3. Empty Trash.
   http://support.apple.com/kb/PH13806
4. Disk space / Time Machine ?/ Local Snapshots
Local backups
   http://support.apple.com/kb/ht4878
5. Delete old iOS Devices Backup.
    iTunes > Preferences > Devices
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    http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
6. Re-index Macintosh HD.
    This will take a while. Wait until it is finished.
    System Preferences > Spotlight > Privacy
    http://support.apple.com/kb/ht2409
7.Try OmniDiskSweeper. This will give the storage size details of the items.
   https://www.omnigroup.com/more
   Select Macintosh HD and click “Sweep Selected Drive” at the bottom.
   Be careful. Delete only the files that can be safely deleted. If you are not sure about any file, don’t touch it.
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    iTunes
    http://support.apple.com/en-us/HT201562
    iPhoto
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    iMovie
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I can't get rid of an unknown virus

Hi, I believe I have some sort of unknown adware virus on my mac so I don't know how to get rid of it. The symptom is a generally constant one: when I click on something (anything) on the website I am on, a new tab opens up with ads. It is the ads which change: the ones I've seen several times are terdir.com and MacKeeper ads. Does anyone have any suggestions? Also, I've tried searching for those two things in my files and all but haven't found anything at all. Thanks in advance.

I've seen this before but I'm a bit unsure of these kind of things. Is it really trustworthy? But thanks anyway for the answer, I'll probably try it anyway.

How to get rid of tracking device/virus on iPad

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