How to get Security Question answers
I cannot remember my security question answers how do i recieve them?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!
Similar Messages
-
HT5312 how to reset security questions & answer without rescue email?
Please anyone help on this situation where i dnot remember my id security questions Answer.. how to get it reset it .. Also dnot know abt rescue email and how it works... please any one
If you don't already have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you won't be able to use that route to get your answers reset - and you will only be able to add one to your account by answering two of your questions, so you will need to get them reset first, in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
-
HT1725 how to reset security question answers
How can I reset my security question answers? I cannot purchase music without it...
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
How to reset security question answers
while trying to make my first purchace from itunes i got asked for the answers to my security questions of which i cannot for the life of me remember, how can i reset the answers without having to re-do my password, yhank you for any help
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
How can reset security questions answers
Hi, currently am forgot answers of my security questions. How I can reset again with new answers.
If you don't have a rescue email address, you'll have to contact "Account Security" to fix:
http://support.apple.com/kb/HT5699?viewlocale=en_US -
How to reset security questions answers
Dear all
I am not able to reset my security questions and there is no reset link for that ease helpHey Joel_srouji,
Thanks for the question. If you are having issues with the security questions associated with your Apple ID, follow these steps:
If you forgot the answers to your Apple ID security questions
http://support.apple.com/kb/HT6170
Reset your security questions
1. Go to My Apple ID (appleid.apple.com).
2. Select “Manage your Apple ID” and sign in.
3. Select “Password and Security” on the left side of the page.
4. If you have only one security question, you can change the question and answer now.
5. If you have more than one security question:
- Select “Send reset security info email to [your rescue email address].” If you don't see this link or don't have access to your rescue address, contact Apple Support as described in the next section.
- Your rescue address will receive a reset email from Apple. Follow its instructions to reset your security questions and set up new questions and answers.Didn't receive the email?
After resetting your security questions, consider turning on two-step verification. With two-step verification, you don't need security questions to secure your account or verify your identity.
If you can't reset your security questions
Contact Apple Support in either of these circumstances:
- You don't see the link to send a reset email, which means you don't have arescue address.
- You see the link to send a reset email, but you don't have access to email at the rescue address.
A temporary support PIN isn't usually required, but Apple may ask you to generate a PIN if your identity needs to be verified.
Thanks,
Matt M. -
How to reset security question answers when you don't know the answers?
I made the account about 3 years ago and i don't remember the aswers to the security questions. I've seen numerous questions similar to mine and they say just go to appleid.apple.com and manage account, password and security and then there is a button to reset the security questions. I do not have this. I can't buy anything after putting 15 bucks onto the account because i need to answer the security questions. I can't reset the security questions because i need to know the answers in order to do anything. I tried calling and apple says to use expresslane, and i've tried, 3 times, and nothing has come to it. I emailed itunes and I have recieved nothing from them. Is there any way to reset the security questions so i can actually buy music with MY money?
You must restore it using Recovery Mode. You will lose all content on the phone. See: http://support.apple.com/kb/HT1212
And: http://support.apple.com/kb/HT1808 -
HT1918 How to reset security question answers?
Please help!
Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74829) -
HT5622 I forgot my security answer how to reset security quetion - answer?
How to reset security question answer?
Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't know my security answers or the password. How do I reset password?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a rescue email address or a Security Questions issue, then see:
If you forgot the answers to your Apple ID security questions - Apple Support.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
HT201303 I forgot my security question answers. How do I get into my account?
I forgot my security question answers. How don I get into my account on a new device?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
TS3682 I forgot my security question answers. How do I get around this?
I forgot my security question answers. How do I get around this?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I do not know my security question answers. I send my answers send to my old email address but I cannot get into that anymore. How do I send my email to the email address I have now?
Hi RileyDP,
You will have to contact iTunes Support to get them reset:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
Please help me!!! I forgot my security questions answers how do i get new ones or my old ones
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
HT1206 How do I get my security question answers that I forgot?
I cannot remember the answers to some of my security questions. How do I retrieve them?
If you can't remember the answers and you don't have a rescue email address then go toExpress Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox). hope tis helps, had the same problem a week ago.
Maybe you are looking for
-
My phone wont let me turn wifi on
my phone turned wifi off itself and when i try to turn it back on it wont let me. the button remains grey and off
-
Hi Experts, We have installed UISKPI01 in SAP NetWeaver Gateway System for Fiori Analytical Apps (KPI modeler is necessary to model the KPI) but while trying to create and Save the Group, we are Getting an error in KPI Modeler as "{"customMessage":"f
-
Q: on dock, how to remove the adapter tabs
How do I remove the adapter tab that fits into the iPod dock? You know, the little form-fit plastic thing you snap into the dock to make it fit a particular iPod model better... how do you take that out?
-
Newbie Question - Error in Transaction SFP - Layout Tab
Hi All, When I go to the "Layout" tab in transaction SFP, I get the following message: "Error occurred in communication with layout editor" Have my BASIS department forgotten to install something, or is there some config required in SPRO? Thanks, Tri
-
Can't Trash saved apple mail-error message "file exists"
Recently I can't trash saved mail from any of my mailboxes under Saved On My Mac. Am running OS 10.6.7 with Mail 4.5 and also have me.com account.I have an early 2010 24" Intel iMac. I get the following error message "The message MESSAGE NAME could n