How to get support through e-mail or chat

I want to get software-based support (mostly for iTunes for windows, because nothing works correctly). I live in a country where there are only premium resellers, so I can't go to an apple store, or call someone. I've asked half a dozen of questions on this site, and I had no reply for any of them, with some posts being over a year old. I had asked an app store related question before, and had the chance to do a live chat with support. If that is too much of a trouble for apple, is there a way for me to e-mail them at least?

You have access to all the same support contact information that we have - from the web site pages
http://www.apple.com/contact/
Generally, no, Apple does not (never has) provided email or chat support.  Primarily, technical support has always been done by telephone.
There is also the express lane services for certain products and services - hhttps://getsupport.apple.com/LocaleChange.action
I'm sorry you did not get useful responses here (I do not use iTunes in windows), but this is just a forum of fellow users volunteering their time and information as they can or have the time to, so it often is hit or miss.

Similar Messages

  • How to get support of javax.Mail in Tomcat

    Hello
    I am tring to run a program which need javax.MAil and javax.activation packages in jsp. i am using tomcat
    but i am not able to run that program as it giving error of package not found . so plz tell me how i can use other API's in tomcat
    regards
    Raj

    Hello sir thx for ur reply ...but i already did that on
    means set classpath for both jar files
    r there any classpath variable in tomcat also?
    as i set my local classpath environment variable
    when i import that package that is javax.mail
    it gives me error on import statement...i thing
    when we import any package it searchs that package
    in WEB-INF/class dir...so plzz....reply and give me
    ome suggestions.

  • I cannot get emails through hot mail, every time I try it keeps coming up cannot connect to the server.

    I cannot get emails through hot mail, on my ipad 4, every time I try it keeps coming up cannot connect to the server. Every thing looks correct

    The Hotmail server is down; try again later.

  • How to get support ?

    Hello,
    this topic describes how to get support and see your
    issues/tickets/cases:
    http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=44&catid=184&threadid =1343432&enterthread=y
    " you have the ability (via the web case portal that you'll
    see after logging in) to request an escalation or provide feedback
    to the agents "
    I do not see any of my submitted bugs/issues. Where can I
    find them and how to get real feedback and support?
    During several weeks I am trying to indicate Adobe (along
    with many other users) that latest Flash Player versions - r115 and
    r124 do not work well, they "kill" CPU. But seems that all my
    issues are just disappeared or ignored, I can not find them and see
    their status.

    I have found that Adobe now uses public bugs database - you
    can report bugs there and vote for bugs:
    https://bugs.adobe.com
    Instructions are here:
    http://www.adobe.com/devnet/logged_in/tmccauley_fplayer_bugbase.html
    According to instructions, it is important to VOTE for bugs -
    otherwise they will not be fixed.
    P.S. It would be great to add direct link to the bug-tracker
    somewhere at Flash Player site

  • How to get Mac Messages to NOT save chats?

    How to get Mac Messages to NOT save chats?
    I went through the Preferences but I do not see where I can check/uncheck save chats.  Will someone help direct me?

    Hello mayonnaise18,
    Thank you for the question.  You can disable the option to save chats in the Messages tab in Messages>Preferences:
    Automatically save conversations when you close them
    Choose Messages > Preferences, and then click Messages.
    Select “Save history when conversations are closed.”
    These steps are to enable the option to save messages, but you would want to uncheck the option to "Save history when conversations are closed."  You can find the full article here:
    Messages (Mountain Lion): Save conversations
    http://support.apple.com/kb/PH12012
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Persistent Wi-Fi connection problem: How to get support?

    I bought my iPad few days ago in Hawaii and returned home yesterday to Germany. I had connected Wi-Fi a few times at my B&B in Hawaii and it seemed to work. But now Wi-Fi connection with my iPad is a mess while connections with iPhone, MacBook Pro, PC at the same locations work very good.
    I tried several solutions including those recommended by http://support.apple.com/kb/TS3304. Additionally I tried to manually assign IP to my iPad.
    On different locations (i.e. airport, at home) the Wi-Fi connection indicator fluctuates and connection speed seems to drop down. Just right now connection is lost approx. every 5 - 15 minutes. Switching Wi-Fi off and reconnecting sometimes helps but sometimes I have to wait some 5 or 15 minutes until Wi-Fi works again. Sometimes I even have to reset all connection data. When Macbook, iPhone or Windows PC show me 10 available Wi-Fi networks the iPad may only list 2 or 3.
    Yes, I tried to contact Apple Support:
    "If after attempting the troubleshooting tips provided above you are still having difficulty connecting to a network please contact Apple."
    I called your support phone number 1-800-275-2273 several times from Germany but each time the system tried to connect me to an iPad advisor the call didn't go through.
    Several tries to open a case via http://www.apple.com/support/expert/ failed. After filling out the form the website just tells me: "We're sorry, but we are unable to complete your request at this time. Please try again in a few minutes or start over now." Next try same result.
    You link to worldwide support telephone numbers:
    http://www.apple.com/support/contact/
    http://www.apple.com/support/contact/phone_contacts.html
    I called the given German technical support number but Apple Support denied support and instructed me to reset the iPad to it's original state. Resetting the iPad did not resolve the problem.
    German Support told me she has no information ("no email received") about http://support.apple.com/kb/TS3304. She told me Apple Support in Germany will not give any else support prior to official start of iPad availability in Germany. But when German Apple Support is not even aware of that problem Apple posted on the support site how would they support me?
    How do I get support to resolve that issue?

    I configured my router to only use 802.11b and 802.11g and NOT 802.11n. It seems like my iPad keeps steady connection with two or three bars and recovers good from sleep mode since about half an hour sigh But I would like to use it also at hotspots... and would like to enjoy appropriate speed when transfering files or watching videos

  • How to get attributes through List Of Values

    Hi,
    I have two view objects, 'Customer' and 'CustomerDetails'.
    The 'Customer' view, has 'CustomerId' attribute that I defined as LOV with the 'CustomerDetails' view.
    like this:
    <ListBinding
        Name="LOV_CustomerId"
        ListVOName="CustomerDetailsView1"
        ListRangeSize="-1"
        NullValueFlag="start"
        NullValueId="${adfBundle['oracle.javatools.resourcebundle.SystemBundle']['NULL_VALUE_RESID']}"
        MRUCount="0">
        <AttrArray Name="AttrNames">
          <Item Value="CustomerId"/>
        </AttrArray>
        <AttrArray Name="ListAttrNames">
          <Item Value="Id"/>
        </AttrArray>
        <AttrArray Name="ListDisplayAttrNames">
          <Item Value="Name"/>
        </AttrArray>
        <DisplayCriteria/>
      </ListBinding>I dragged it as soc on my page
    <af:selectOneChoice value="#{bindings.CustomerId.inputValue}" label="#{bindings.CustomerId.label}"
          required="#{bindings.CustomerId.hints.mandatory}"
           shortDesc="#{bindings.CustomerId.hints.tooltip}" id="soc16" autoSubmit="true">
    <f:selectItems value="#{bindings.CustomerId.items}" id="si16"/>
    </af:selectOneChoice>In the 'CustomerDetails' view there is also 'adress' attribute.
    I would like to get the adress according to the id.
    How could I get it through bindings?
    or in another way.
    Thanks!!

    Hi
    to get the value:
    String tmp;
    BindingContainer bindingsLOV = getBindings();
    JUCtrlListBinding listBinding = null;
    listBinding = (JUCtrlListBinding)bindingsLOV.get("CustomerId");
    ViewRowImpl selectedListRow = null;
    selectedListRow = (ViewRowImpl)listBinding.getSelectedValue();
    tmp = selectedListRow.getAttribute("CustomerId").toString();
    also check these:
    http://stackoverflow.com/questions/9920110/get-the-selected-value-from-selectonechoice-in-adf-and-not-the-index
    https://blogs.oracle.com/jdevotnharvest/entry/how-to_get_the_selected_afselectonechoicelabel
    Habib
    Edited by: Habib Eslami on Apr 15, 2013 1:03 AM

  • I have several e-mail addresses . . . how to get them all in Mail?

    I'm new to Mail and get my primary e-mail just fine (att.yahoo). I have several other e-mail addresses from different domain names -- work, organizations, etc -- how do I get these as well in mail.
    I know there is a simple answer to this but I haven't found it.
    Thanks.

    I have a similar add to apple mail issue: I am trying to add my NYC Board of Education e mail. But I can't figure out what to write in the Outlook Wel Access Server.
    If anyone can help me , I put Exchange Server as my account type.

  • How to get notes from Apple Mail to iPad Notes?

    Greetings,
    I can not seem to find any way to get notes from Apple Mail on my Mac to Notes on my iPad.
    What the heck do I have to do?
    There is no Notes sync option in iTunes.
    Also, I can not sign in to MobileMe in my System Preferences. It alway says the member name or passowrd is wrong. How do I find out what my member name is? I only know my Apple ID which is an email addres, and that does not work. I am able to sign into MobileMe on my iPad.
    Help

    On your phone.  If you have Notes turned to On in Settings>iCloud, and also had notes on the phone prior to turning on this setting, you should have two accounts in the notes app: On My iPhone and iCloud (listed as your iCloud ID). 
    Did you have notes on your phone prior to turn on Notes in Settings>iCloud?  Is Notes turned to On in Settings>iCloud now?

  • How to get swoosh sound when mail gets sent

    How to get the swoosh sound back when mail gets sent?

    I'm talking about my iMac desktop. I have OSX 10.9.5. I used to hear the swoosh sound when I sent an e-mail. Suddenly it's gone, and I can't find out how to get it back. I miss it!

  • How to get body of a mail

    hello friends,
    i want to know how to get Body of mail
    thank u
    bye
    somu

    hai
    i will describe in detail
    i want to separate the body and attachment of body and i should save with the body with the .body extension and i will not change attachment's extension.
    i use the message.getContent() to get body. it is working fine while for a mail with out attachment but for a mail with attachment diplayed as the object.
    and i also used message[i].getInputStream() method to get body even then
    i could not get and the outfile look's like this
    ----------MailBlocks_8C8578F65F2833A_23FC_9973_mblkn-m02.sysops.aol.com
    Content-Type: text/plain; charset="us-ascii"
    hello this test mail
    Try the New Netscape Mail Today!
    Virtually Spam-Free | More Storage | Import Your Contact List
    http://mail.netscape.com
    ----------MailBlocks_8C8578F65F2833A_23FC_9973_mblkn-m02.sysops.aol.com
    Content-Type: application/octet-stream; name="Test.java~"
    Content-Disposition: attachment; filename="Test.java~"
    Content-Transfer-Encoding: base64
    aW1wb3J0IGphdmEuaW8uKjsKaW1wb3J0IGphdmEudXRpbC4qOwpjbGFzcyBUZXN0CnsKCXB1
    YmxpYyBzdGF0aWMgdm9pZCBtYWluKFN0cmluZyBhcmdbXSkKCXsKCQl0cnl7CgkJQnVmZmVy
    ZWRSZWFkZXIgYnI9bmV3IEJ1ZmZlcmVkUmVhZGVyKG5ldyBJbnB1dFN0cmVhbVJlYWRlcihT
    eXN0ZW0uaW4pKTsKCQlTeXN0ZW0ub3V0LnByaW50bG4oIkVOVEVSIGRhdGEgdG8gYmUgc2Vh
    cmNoZWQgICIpOwoJCVN0cmluZyBtYWlsPWJyLnJlYWRMaW5lKCk7CgkJCgkJRmlsZSBmPW5l
    dyBGaWxlKCJmMi50eHQiKTsKCQlGaWxlSW5wdXRTdHJlYW0gZmlzPW5ldyBGaWxlSW5wdXRT
    dHJlYW0oImYyLnR4dCIpOwoJCUlucHV0U3RyZWFtUmVhZGVyIGlzcj1uZXcgSW5wdXRTdHJl
    YW1SZWFkZXIoZmlzKTsKCQlCdWZmZXJlZFJlYWRlciBicjE9bmV3IEJ1ZmZlcmVkUmVhZGVy
    KGlzcik7CgkJU3RyaW5nQnVmZmVyIHNiPW5ldyBTdHJpbmdCdWZmZXIoKTsKCQlpbnQgbGVu
    PShpbnQpZi5sZW5ndGgoKTsKCQlmb3IoaW50IGk9MDtpPGxlbjtpKyspCiAgICAJCXsKCQkJ
    aWYoYnIxLnJlYWRMaW5lKCkhPW51bGwpCgkJCXsKICAgICAgICAJCQlTdHJpbmdUb2tlbml6
    ZXIgc3Q9bmV3IFN0cmluZ1Rva2VuaXplcihicjEucmVhZExpbmUoKSk7CgkJCQl3aGlsZSAo
    c3QuaGFzTW9yZVRva2VucygpKSAKCQkJCXsKCQkJCQlpZihtYWlsLmVxdWFscyhzdC5uZXh0
    VG9rZW4oKSkKCQkJCQl7CgkJICAgICAgCQkJCSAgIFN5c3RlbS5vdXQucHJpbnRsbihzdC5u
    ZXh0VG9rZW4oKSk7CgkJCQkJfQogICAgIAkJCQl9CgkJCX0KICAgIAkJfQkJCgkJfQoJCWNh
    dGNoKEV4Y2VwdGlvbiBlKQoJCXsKCQkJU3lzdGVtLm91dC5wcmludGxuKGUpOwoJCX0KCX0K
    fQo=
    ----------MailBlocks_8C8578F65F2833A_23FC_9973_mblkn-m02.sysops.aol.com--

  • How to get name of default mail server?

    Hi ,
    I need to get the name of default mail server . In 1.5 i can get this using
    System.getenv("MAIL_SERVER");.
    How do i get this in 1.4?
    Since getenv() is depricated in 1.4 , how can i get the name of mail server in 1.4?
    plz help me....

    How do i get this in 1.4?Pass the environment variable to your JVM (windows) with the -D parameter
    java -Dmail_server="%MAIL_SERVER%" myClassthen in your code
    String mail_server = System.getProperty("mail_server");--
    http://www.rgagnon.com/howto.html

  • How To Get Supported Audio Formats?

    If I have a particular Mixer how do I get the supported Audio Formats
    for every line?
    I know DataLine.Info has a getFormats() method.
    How do I get a DataLine.Info from a Line?
    I know how to get the Source and Target Lines and they subinterface
    DataLine, I just dont know how to get the DataLine.Info from DataLine.
    Thanks a lot!

    Mr Evil, thanks a lot! That was very helpful.
    Your code is going to help me quite a bit when I get to 24 bit audio.
    I love that JSR page. I did miss that relevant FAQ question though.
    Instead of checking for instanceOf i was casting within a try catch.
    It should work now.
    Is there anyone alive in this forum?
    I'm guessing that sound is not a popular application for Java. That was funny. I feel your pain.
    I cant wait to get out of the nuts and bolts of java sound so i can
    move on to the actual DSP fun : )

  • How to get next batch of mails from GMail?

    Hello,
    I can not get next batch of mail from Gmail. I thought how this is question for gmail but they have respond me this:
    "Thanks for your interest in Gmail and in Google. Because we're testing Gmail, there is some information we're unable to share."
    Does anyone can tell me how to do this?
    Thanks in advance!
    Best Regards,
    Nikola Putnik

    You cannot

  • Wiki Server: how to get rid of the "mail" nav menu item

    How do I get rid of the "mail" nav menu item at the top right of our Wiki? Our mail server isn't switched on so I wouldn't have expected it to show in the first place.

    I solved my issue, and it can probably help with yours too. Sounds like you'll have to enable web archives in order to disable them for individual groups.
    See my lonely thread at:
    http://discussions.apple.com/thread.jspa?messageID=7006339#7006339

Maybe you are looking for