How to get that grey fabric wallpaper apple uses

you know the one that moves around in movie changes etc  ?

i know it's weird. i can guarantee i'm not doing anything extraordiary. the computers are brand new and this problem appeared almost from the start. genius bar guys have been persistent in looking for an issue but don't see what it is.
unfortunately i don't have another display to use. (my TV works great on HDMI to a PC.) and as i mentioned, once i had the problem at home, it showed up on their displays too.
one thing i've seen suggested is that the display settings on the mac could be an issue. i definitely undersized the display in the mac settings early on so that the entire screen would show up on the TV (otherwise the dock wouldn't be seen). the recommendation is to adjust from the TV not from the mac. but i have tried that and still can't start the mac.
uggh.

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